Human Resources (Hr) Assistant - Remote | Wfh

Are you a compassionate, dedicated, and innovative individual looking to make a difference in people's lives? We've got a thrilling opportunity for you! Join our dynamic team at Lone Star Circle of Care and help us build a healthier community and improve the lives of others. As a leading healthcare organization, we value our employees and offer a comprehensive compensation package, including competitive salaries and a generous benefits package.
Benefits
Health, Dental, Vision, and Life Insurance
Short Term and Long Term Disability Insurance
Paid Vacation Time, Holidays, Personal Leave, and Sick Leave
Role Overview
As a Call Center Customer Service Representative, you will play a crucial role in providing exceptional service to Lone Star Circle of Care patients. You'll assist with scheduling appointments, verifying insurance, and ensuring a smooth and positive patient experience. This role will give you the chance to work closely with our dedicated Patient Navigation Center Team and Clinical Staff, all while contributing to the overall well-being of our community.
Responsibilities
Provide top-notch customer service to all Patient Navigation Center contacts, assisting with scheduling and confirming patient appointments.
Verify patient insurance and guide uninsured patients through the LSCC sliding fee program registration process.
Perform data entry and update patient information using our electronic practice management system.
Utilize our cutting-edge LSCC software tools efficiently and effectively.
Requirements
High school diploma or GED preferred; work experience may be considered in lieu of education.
Minimum Of One (1) Year Of Customer Service Experience.
Strong computer skills and the ability to quickly learn new computer programs.
Preferred Experience
Six (6) months of prior medical office or healthcare setting experience.
Minimum Three (3) Months Call Center Experience.
Bilingual English/Spanish language and writing skills.
Job Type: Full-time
Pay: $15.25 - $16.00 per hour
Benefits
We take care of our team with a comprehensive benefits package, including dental insurance, disability insurance, an employee assistance program, health insurance, life insurance, vision insurance, and more.
Work Location: Remote (Must live in Texas to be considered)
If you're ready to be part of an organization that values its employees and creates a positive impact on the community, we want to hear from you! Apply now and let's build a healthier future together.
Application Question: What are your salary expectations?
Education: High school or equivalent (Preferred)
Experience: Customer service or Call Center: 1 year (Preferred)
Language: Spanish (Preferred)
If you require alternative methods of application or screening, please contact the employer directly to discuss your needs. Indeed is not responsible for the employer's application process.
Employment Type: Full-Time
Salary: $ 15.00 16.00 Per Hour