Executive Assistant - Us Customer Growth And Consumer Banking

You Lead the Way. We’ve Got Your Back.

With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.

At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.

Join Team Amex and let's lead the way together.

The U.S. Consumer Services Team is responsible for making membership essential by creating and delivering best in class marketing and our suite of differentiated products & lifestyle services (e.g. dining, travel). This team also drives the strategy, sourcing, and delivery of proprietary cash back, cobrand, and membership rewards consumer products and enterprise benefits to American Express members, with a focus on driving daily relevance and backing in their lives

How will you make an impact in this role?

The Executive Assistant, US Customer Growth and Consumer Banking will provide day-to-day administrative support to 3 Vice Presidents in the US Consumer Marketing organization, including: VP – Digital and Direct Channels, VP – Dialogic Channels, and VP – Consumer Banking Marketing.

The ideal candidate must be experienced in handling a wide range of administrative related tasks, as well as able to work independently and confidently under pressure. Building strong relationships, being resourceful, and knowing how to navigate large organizations fluidly will be critical to success in this position. This position is an integral part of the team and needs to be extremely proactive in anticipating and adapting to the needs of the organization.

• Manage general follow-ups to effectively meet deadlines and commitments
• Ensure timely preparation and processing of expense reports
• Manage travel arrangements, as needed
• Other ad hoc administrative work, as needed
• Manage meeting logistics (in-person and Webex)
• Responsible for calendar management on a daily, weekly and monthly basis
• Maintain headcount reporting, organizational charts, and department distribution lists
• Organize internal and external business meetings, making all necessary arrangements including sending invites, reserving rooms, Webex setup, and arranging catering
• Work closely with the other administrative assistants on office operations

Minimum Qualifications

• Strong sense of integrity with ability to handle confidential and sensitive information with discretion
• Experience in providing support remotely to a geographically disbursed team
• Extremely thorough with a high level of attention to detail and quality; timely follow up
• Excellent calendar management skills
• Strong written and verbal communication skills
• Exceptional organizational, administrative and interpersonal skills
• Ability to effectively deal with a broad range of contacts and personalities – internal and external
• Proven team player with ability to collaborate across groups and influence others
• Ideal candidate should have previous experience as an Executive Assistant
• Ability to prioritize multiple tasks with minimal guidance, solution-oriented
• Positive, can-do attitude
• Ability to quickly adapt and be flexible in a dynamic workplace.

Salary Range: $24.05 to $48.10 hourly + bonus + benefits

The above represents the expected hourly pay range for this job requisition. Ultimately, in determining your pay, we'll consider your location, experience, and other job-related factors.

We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:

• Free and confidential counseling support through our Healthy Minds program
• Flexible work arrangements and schedules with hybrid and virtual options with Amex Flex
• Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
• 6% Company Match on retirement savings plan
• Bonus incentives
• 20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy
• Comprehensive medical, dental, vision, life insurance, and disability benefits
• Career development and training opportunities
• Free financial coaching and financial well-being support
• Competitive base salaries

For a full list of Team Amex benefits, visit our Colleague Benefits Site.

At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.

American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.

We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.

US Job Seekers/Employees - Click here to view the “Know Your Rights” poster and supplement and the Pay Transparency Policy Statement.

If the links do not work, please copy and paste the following URLs in a new browser window: https://www.dol.gov/agencies/ofccp/posters to access the three posters.

Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.