Consumer Operations Associate Jobs

At Nova Credit, our mission is to power a more fair and inclusive financial system for the world. Nova Credit’s diverse global team is stitching together the world's credit data into a single network to unlock financial opportunities for immigrants and other populations historically excluded from the credit system. We’ve built a platform that enables lenders to access a single, predictive cross-border credit database to help enable underwriting decisions. We are backed by leading investors, including Kleiner Perkins, General Catalyst, and Index Ventures, and are proud recipients of the following awards:

The Consumer Operations Associate will be a part of our Revenue team and report into Nova Credit’s Director of Revenue Operations. At Nova Credit, our mission is “To power a fair and inclusive financial system for the world” and you will play a key role in that by helping our consumers put their best financial foot forward. This will include responding to and resolving consumer inquiries and disputes, building out resources and documentation, and other projects to help scale our consumer operations function.

This is a full time, remote-friendly position; working hours will correspond to the U.S. Eastern Time Zone.

$60,000 - $78,000 a year

The Base Salary Range is for U.S.-based candidates and dependent on individual experience, skills, education, location, and qualifications.

We consider all elements of compensation as a part of the value we provide to Novans. This may include: base salary, equity grants, incentive compensation for eligible roles, professional development, flexible PTO, and tenure rewards. We offer U.S.-based Novans competitive, employer-subsidized medical, dental, and vision plans, in addition to mental health and wellness benefits and a range of other benefits & perks.

Everyone is welcome at Nova Credit. We are an equal opportunity employer where our diversity and inclusion are central pillars of our company strategy. We look for applicants who understand, embrace and thrive in a multicultural and increasingly globalized world. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.