Sr. Mgr. Strategy & Analytics

Department:

Network Planning

Our Company Promise

We are committed to provide our Employees a stable work environment with equal opportunity for learning and personal growth. Creativity and innovation are encouraged for improving the effectiveness of Southwest Airlines. Above all, Employees will be provided the same concern, respect, and caring attitude within the organization that they are expected to share externally with every Southwest Customer.

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All of Southwest’s People come together to deliver on our Purpose; Connecting People to what’s important in their lives through friendly, reliable, and low-cost air travel. The Senior Manager Strategy & Analytics supports our Purpose by serving as a liaison for initiatives between the Network Planning Team and Network Operation Control (NOC). This role utilizes compelling analytics and storytelling abilities to influence and present to executives. The Senior Manager Strategy & Analytics is an innovative thinker and skilled communicator who is excited to build meaningful relationships throughout the Company.

Additional Details:

• U.S. citizenship or current authorization to work in the U.S. required and no current or future work authorization sponsorship available.
• The culture of Southwest Airlines means we embrace a flexible workplace and value the camaraderie, collaboration, and innovation that occurs when we come together and interact face-to-face at our vibrant Corporate Campus. This role is a hybrid position based out of our Corporate Campus in Dallas, TX, which requires Employees to work onsite on our Corporate Campus at least three days a week. The Department designates the specific three days of the week Employees must work on-site.

Southwest Airlines is an Equal Opportunity Employer. We continue to look for opportunities to reflect the communities we serve, and welcome applicants with diverse thoughts, backgrounds, and experiences.

Job Summary

• Leads Teams that deliver the analysis, design, and implementation of critical change initiatives across Operations and Commercial Departments. This role is responsible for dedicated analysis, program management and alignment on cross-operational initiatives and Network or Workforce design needs. In partnership with both Operations and Commercial departments, this role is responsible for leading Teams and efforts that align our People, assets and network to reduce cost and complexity; maximize revenue opportunities; and adapt our Operations to changing external and internal conditions.

Model the Southwest Way

• Invest in leadership and self-growth through participating in continuous learning and development
• Guide and lead team members using SWA talent management practices to coach, develop, and engage employees
• Adhere to Company values and competencies to foster a culture of inclusion, recognition, and support of a safe work environment

Responsibilities

• Structure complex and ambiguous problems and act to holistically solve them
• Develop and coordinate well-written presentations that are clear and convey key information, including business cases, roadmaps, and other materials that support alignment efforts
• Identifies, leads and drives analytics around complex Network, Operational and Workforce opportunities
• Effectively prioritize, manage and deliver multiple programs and projects simultaneously
• Develop strategies and business insights from quantitative and qualitative information
• Drive consensus among multiple parties with conflicting and diverse viewpoints
• May perform other job duties as directed by Employee’s Leaders
• Create value through identifying and implementing business improvements
• Act as a thought leader and serve as a trusted advisor to Operations Executives

Knowledge, Skills and Abilities

• Ability to apply logical approaches to solving complex problems and identifying solutions
• Ability to demonstrate and maintain a high regard for confidential and sensitive information
• Skilled in synthesizing complex information within PowerPoint presentations
• Demonstrates a high level of responsibility and provides direction in a Team-oriented, cross-functional environment
• Ability to self-start and work autonomously, with limited and disparate information
• Ability to communicate effectively with all levels of employees up to and including executive levels (written, oral, interpersonal)
• Ability to maintain a high level of confidence and trust with executive leadership
• Ability to build strong interpersonal relationships and lead through influence
• Skilled in visualizing data to drive insights using tools such as think-cell, MS Excel etc.
• Ability to think like an owner
• Skilled in team-building and consensus-building

Education

• Required: High School Diploma or GED

Experience

• Developing strategies, plans, and decisions, and communicating them to executive leadership
• Breaking down and solving ambiguous problems through quantitative and qualitative analysis
• Driving complex cross-functional initiatives and aligning stakeholders at all levels
• Fully functioning, broad knowledge in:
• Demonstrated experience in directly or indirectly leading team(s)

Licensing/Certification

• Not applicable

Physical Abilities

• Ability to communicate and interact with others in the English language to meet the demands of the job
• Ability to use a computer and other office productivity tools with sufficient speed and accuracy to meet the demands of the job
• Ability to perform work duties from [limited space workstation/desk/office area] for extended periods of time

Other Qualifications

• Must be at least 18 years of age
• Must be a U.S. citizen or have authorization to work in the United States as defined by the Immigration Reform Act of 1986
• Must be able to comply with Company attendance standards as described in established guidelines
• Must maintain a well-groomed appearance per Company appearance standards as described in established guidelines

Pay & Benefits:

Competitive market salary from $151,4000 per year to $168,200 per year* depending on qualifications and experience**. For eligible Leadership and individual contributor roles, additional bonus opportunities are available and awarded at the discretion of the Company.

Benefits you’ll love:

• Fly for free, as a privilege, on any open seat on all Southwest flights (your eligible dependents too)

• Up to a 9.3% 401(k) Company match, dollar for dollar, of your eligible pay, per paycheck***

• Potential for annual ProfitSharing contribution toward retirement - when Southwest profits, you profit****

• Explore more Benefits you’ll love: https://careers.southwestair.com/benefits

*Pay amount does not guarantee employment for any particular period of time. **401(k) match contributions are subject to the plan’s vesting schedule and applicable IRS limits ***ProfitSharing contributions are subject to plan’s vesting schedule and are made at the discretion of the Company.

Southwest Airlines is an Equal Opportunity Employer.

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