Mgr Partner Business Development

Department: Travel Products
Our Company Promise
We are committed to provide our Employees a stable work environment with equal opportunity for learning and personal growth. Creativity and innovation are encouraged for improving the effectiveness of Southwest Airlines. Above all, Employees will be provided the same concern, respect, and caring attitude within the organization that they are expected to share externally with every Southwest Customer.
:
All of Southwest’s People come together to deliver on our Purpose; Connecting People to what’s important in their lives through friendly, reliable, and low-cost air travel. The Manager Partner Business Development supports our Purpose by managing existing standalone hotel, rental car, and vacation package partnerships. This role maintains a robust pipeline of potential partners across markets and works closely with various Teams throughout the Company to monitor partnerships. The Manager Partner Business Development is organized and a skilled communicator who is excited to lead and develop a Team.
Additional Details:
The culture of Southwest Airlines means we embrace a flexible workplace and value the camaraderie, collaboration, and innovation that occurs when we come together and interact face-to-face at our vibrant Corporate Campus. This role is a hybrid position based out of our Corporate Campus in Dallas, TX, which requires Employees to work onsite on our Corporate Campus at least three days a week. The Department designates the specific three days of the week Employees must work on-site.
U.S. citizenship or current authorization to work in the U.S. required and no current or future work authorization sponsorship available .
Southwest Airlines is an Equal Opportunity Employer. We continue to look for opportunities to reflect the communities we serve, and welcome applicants with diverse thoughts, backgrounds, and experiences .
Job Summary
The Manager Partner Business Development is responsible for managing existing standalone hotel, rental car, and vacation package products, associated partners, and revenue plans while also developing and maintaining a robust pipeline of potential partners across travel verticals. The role will manage a team and work closely with other members of the Travel Products organization and other departments such as Sourcing, Contract Management, Supply Chain Management, Financial Planning & Analysis (FP&A), Legal, and Customer Operations.
Model the Southwest Way
Guide and lead team members using SWA talent management practices to coach, develop, and engage employees
Adhere to company values and competencies to foster a culture of inclusion, recognition, and support of a safe work environment
Invest in leadership and self-growth through participating in continuous learning and development
Responsibilities
Collaborate with Travel Product Teams to help set up/maintain partners in any required technology system(s)
Conduct and direct scan of potential cross-market partners, identifying strengths, weaknesses, and fulfillment of gaps within Travel Products
Build and maintain relationships with cross-market partners and suppliers, including lodging, ground transportation, and experiences
Lead negotiations with these partners as needed, including designing and developing partnership objectives
Manage a team that monitors partner performance KPIs and provides insights into cross-market partner performance
Collaborate with partners to improve performance and maximize the relationship for Southwest
Work with other Travel Product Teams such as product design, Marketing, and Customer Ops
May perform other job duties as directed by Employee’s Leaders
Knowledge, Skills and Abilities
Knowledge of hotels, rental car, vacation package, and online travel agencies
Knowledge of Corporate financial analysis and financial statements
Skilled in developing and delivering presentations to Senior Leadership
Skilled in analytics and working with spreadsheets or other quantitative modeling
Skilled in working closely and effectively with external stakeholders
Ability to lead discussions with stakeholders from multiple backgrounds that may have conflicting priorities
Ability to be highly responsive and adaptable to efficiently manage quick-turn Executive-level requests
Ability to align multiple parties with conflicting and/or diverse viewpoints to the direction of specific initiatives
Ability to work in stressful situations with tight deadlines and competing priorities while managing time effectively
Additional
Additional
Education
Required: High School Diploma or GED
Experience
Demonstrated experience in directly or indirectly leading team(s)
Fully functioning, broad knowledge in:
Marketing
Product management and development
Partner management
Travel ecosystem
Partner contract negotiations
Data analysis
Licensing/Certification
N/A
Physical Abilities
Ability to perform work duties from [limited space work station/desk/office area] for extended periods of time
Ability to communicate and interact with others in the English language to meet the demands of the job
Ability to use a computer and other office productivity tools with sufficient speed and accuracy to meet the demands of the job
Other Qualifications
Additional
Additional
Education
Required: High School Diploma or GED
Experience
Demonstrated experience in directly or indirectly leading team(s)
Fully functioning, broad knowledge in:
Marketing
Product management and development
Partner management
Travel ecosystem
Partner contract negotiations
Data analysis
Licensing/Certification
N/A
Physical Abilities
Ability to perform work duties from [limited space work station/desk/office area] for extended periods of time
Ability to communicate and interact with others in the English language to meet the demands of the job
Ability to use a computer and other office productivity tools with sufficient speed and accuracy to meet the demands of the job
Other Qualifications
Must maintain a well-groomed appearance per Company appearance standards as described in established guidelines.
Must be a U.S. citizen or have authorization to work in the United States as defined by the Immigration Reform Act of 1986.
Must be at least 18 years of age.
Must be able to comply with Company attendance standards as described in established guidelines
Pay & Benefits:
Competitive market salary from $118,600 - $131,800 per year * depending on qualifications and experience. For eligible Leadership and individual contributor roles, additional bonus opportunities are available and awarded at the discretion of the Company. Benefits you’ll love:

• Fly for free, as a privilege, on any open seat on all Southwest flights (your eligible dependents too)
• Up to a 9.3% 401(k) Company match, dollar for dollar, of your eligible pay, per paycheck**
• Pay amount doesn’t guarantee employment for any particular period of time
• Potential for annual ProfitSharing contribution toward retirement - when Southwest profits, you profit***
• Explore more Benefits you’ll love: https://careers.southwestair.com/benefits

**401(k) match contributions are subject to the plan’s vesting schedule and applicable IRS limits
***ProfitSharing contributions are subject to plan’s vesting schedule and are made at the discretion of the Company
Southwest Airlines is an Equal Opportunity Employer.
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