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People Services Coordinator Jobs
Company | Cloudflare |
Address | United States |
Employment type | FULL_TIME |
Salary | |
Category | IT Services and IT Consulting,Computer and Network Security,Technology, Information and Internet |
Expires | 2023-06-23 |
Posted at | 11 months ago |
About Us
- Receive and respond to global employee inquiries regarding People and Payroll activities. Escalate issues to tier 2 subject matter experts as needed.
- Utilize a professional and quality-focused approach to handle inquiries, ensuring confidentiality and protection of sensitive employee information.
- Act as a liaison on behalf of the employee and the People/Payroll departments to resolve issues.
- Process global employee lifecycle transactions such as onboarding, transfers, organizational changes, and offboarding.
- Support seasonal People/Payroll programmatic activities such as Benefits open enrollment and year end Payroll preparation.
- Maintain people data across People/Payroll systems and implement steps to ensure 100% data integrity, performing regular and ad hoc data audits.
- As this position provides global employee support, you may be required to work non-traditional work hours for coverage.
- Help implement any necessary process changes and records administration to support compliance regulations.
- Create and manage employee files and People/Payroll records, ensure all necessary documentation is captured and held in the appropriate places.
- Strong customer focus
- Strong organizational, problem-solving and time management skills
- Adaptability in a dynamic, fast-paced environment
- Highly detailed and process oriented
- Ability and willingness to work within constantly changing priorities
- Strong oral and written communication skills, effectively presenting information and responding to cross-region and cross-functional customer questions
- Experience managing HR records
- Comfortable with large data sets and strong Excel/Google Sheets skills
- For Bay Area-based hires: Estimated annual salary of $82,000 - $100,000.
- For New York City-based and California (excluding Bay Area): Estimated annual salary of $77,000 - $85,000.
- For Colorado-based hires and Washington hires : Estimated annual salary of $69,000 - $85,000.
- Global Travel Medical Insurance
- Fertility & Family Forming Benefits
- Medical/Rx Insurance
- Flexible Spending Accounts
- Vision Insurance
- On-demand mental health support and Employee Assistance Program
- Commuter Spending Accounts
- Dental Insurance
- Employee Stock Participation Plan
- Life & Accident Insurance
- Short and Long Term Disability Insurance
- 401(k) Retirement Savings Plan
- Leave programs, including parental, pregnancy health, medical, and bereavement leave
- Flexible paid time off covering vacation and sick leave
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