Mflc Onboarding Coordinator Jobs

Description

Leidos Health Group has an opportunity for an MFLC Onboarding Coordinator to support the Military Family Life Counseling (MFLC) Program. This is an exciting role that will provide support and coordinate resources for new MFLC counselors as they prepare to join our team.

The MFLC Program under the Office of the Deputy Assistance Secretary of Defense for Military Community and Family Policy (MC & FP), provides delivery of non-medical counseling services by licensed counselors to military service members and their families at over 125 military installations that span 7 countries. MFLC Program services include in-person face-to-face, consultation and outreach counseling for both adults and children.

Join us in support of this important mission!

Primary Responsibilities

• Meticulously track the progress of the new hire through the complex hiring process unique to OCONUS travel.
• Coordinate issues of program equipment and tools.
• Coordinate meet & greets with applicable team members and leaders.
• Contact new hires prior to arrival date and share important first day information.
• Coordinate with multiple program functions, Human Resources, Talent Acquisition, MFLC Security, and Travel to facilitate program-specific onboarding of new hires.
• Assure new hire effectively adapts to the company culture, work schedule, necessary tools and systems, and specific work responsibilities.
• Develop and update onboarding policies and procedures.
• Provide program-specific onboarding support to all program new hires within time zones suitable for HI/AK, Japan/Korea, and the Middle East.

Required Skills

• Must be flexible and able to accommodate clients in various time zones.
• Experience working with internal policies and procedures.
• Ability to be adaptable to changing circumstances and operational needs.
• Extremely strong verbal and written communication skills, including the ability to make connections in writing and verbally on the phone.
• Ability to apply critical thinking skills to complex issues and use deductive reasoning to assess multi-faceted questions and problems.
• Commitment to outstanding customer service, both internal and external.
• Experience resolving complex issues utilizing external resources and escalating internally when appropriate.

Basic Qualifications

• Knowledge and ability to operate modern devices (smartphone, tablet, computer) and use Microsoft Office Suite products (Word, Excel, PowerPoint)
• Bachelor’s Degree and 2-4 years of prior relevant experience or 6+ years of relevant work experience in lieu of a Bachelor’s.

Preferred Qualifications

• Experience supporting military programs.
• Experience working in the mental health field.
• Experience with provider relations and onboarding.

Pay Range

Pay Range $59,150.00 - $91,000.00 - $122,850.00

The Leidos pay range for this job level is a general guideline only and not a guarantee of compensation or salary. Additional factors considered in extending an offer include (but are not limited to) responsibilities of the job, education, experience, knowledge, skills, and abilities, as well as internal equity, alignment with market data, applicable bargaining agreement (if any), or other law.

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