Onboarding Project Coordinator Jobs

Responsible for the scheduling, time management, and utilization management of team members.

Provide finance information for ongoing monthly billing throughout the onboarding project

Possess strong interpersonal skills in order to work with both technical and non-technical staff at various levels in the organization.

Collaborate with all VC3 departments to continuously improve our service offering to maximize client satisfaction.

Good problem solving and decision-making skills; ability to understand and analyze complex issues

Completion of an accredited 2-year post-secondary diploma in Computer Systems/Engineering or equivalent business experience

Outstanding organizational skills, time management skills, and ability to manage multiple tasks simultaneously

Exact salary varies within salary range based on years of relevant experience and education

Serve as a project manager and strategic partner to nonprofit clients in the initial phases of project activity

Assist with proofreading, data entry, and client training, as needed

Strong written and oral communication skills

Exceptional interpersonal skills and ability to work collaboratively clients and CCS colleagues

3-5 years’ experience supporting hiring managers with onboarding requirements

75% of role will be supporting special projects, and will also need to support calendar management for C-suite level

Strong communication skills necessary to work with project managers and senior program managers in global organization to fulfill staffing needs.

5+ years’ experience supporting director and above leadership

8+ years’ experience in banking or financial services

Intermediate Excel experience (pivot tables, Vlookups, etc.)

Significant track-record in customer-facing project delivery/management roles.

Great organizational skills. Proven ability to prioritize, manage, and deliver multiple, complex projects on time.

At home and at ease with technology, product, legal, B2B technology applications and how technology platforms serve customer businesses.

Superior communication skills (interpersonal, verbal, presentation written, email).

Experience supporting Revenue-facing teams in a POD sales structure

Able to build strong working relationships across multiple teams.

Actively participate in increasing your knowledge of the WorkWave suite of software solutions and our targeted industries

Strong customer service & conflict resolution skills

Excellent written and verbal communication skills

Advanced organizational skills, with the ability to handle multiple assignments

Bachelor's degree or Associate’s degree, with equivalent experience

Experience with Salseforce CRM is a plus

1+ years of experience of relationship management - including internal and external clients/stakeholders to demonstrate ability to provide excellent customer service.

Strong time management skills - able to handle 150-250 emails in a daily basis.

Perform on-boarding, maintenance and offboarding activities for the Non-Employee Management System (NEMS).

Understand and ensure compliance against company policies regarding non-employee management.

Follow documented processes regarding non-employee management.

Previous financial services/banking/onboarding/staffing industry and vendor management systems.

Supports onboarding activities including, background screenings, verification of new hire documents while ensuring the new hire's positive onboarding experience.

Offers technical support to applicants with the applicant tracking systems and other internal transfer related inquires.

A minimum of 3 years of administrative support experience required, preferably in Human Resources.

Manages projects, while maintain current caseload.

Strong writing and proofreading skills; attention to detail and excellent communication skills.

Accountable for high volume, fast paced effective pre-hire activities from time of acceptance to day 1 new hire orientation.

Extensive experience working with computer systems, including on-line human resources/applicant tracking systems, Windows, Word, and Excel.

Excellent written, verbal and interpersonal communication skills.

1 to 2 years of experience in Human Resources administration.

Prepares confidential materials and keeps confidence on various employee issues; generates various reports.

Adds new information to files in a timely manner and/or transfers them to electronic storage.

Checks applications and Red-Carpet information to make sure that all items are completed correctly.

Strong competency in Project Management techniques and approaches Customer first mentality; ability to empathize and build customer loyalty

Strong time management - you will manage numerous implementations simultaneously

Proven consultancy skills with the ability to identify opportunities and promote business benefits to a Customer

Deliver projects following the Workvivo Customer Experience Implementation methodology

Proactively manage multiple customer projects within scope and schedule

Engage and manage key customer stakeholders throughout the implementation

Developing and Delivering Project Management New Hire Onboarding Training

Developing and Delivering Project Management Periodic Training

Providing Project Management Reviews to Ensure Consistency and Conformity

Supporting Project Management Communication and Events

Supporting Project Management of clients Internal Audit Process

Training Project Managers on systems, processes and tools, and metrics reporting

Minimum of 3-5 years of relevant project management experience

Possess strong project management skills with the ability to orchestrate multiple projects and customize the approach based on the client's expectation

Strong interpersonal and client-facing skills, driving an exceptional client experience

The actual offer, including the bonus package, is determined based on multiple factors, including experience, location, and other business considerations.

Partner closely with Customer Success Managers

Manage multiple customer onboarding projects, simultaneously

Organization and Time Management: Strong organizational and time management skills to meet deadlines and manage priorities effectively.

Strong Communication Skills: Excellent written and verbal communication skills to effectively interact with suppliers, sponsors, and internal stakeholders.

Working Knowledge of Beeline: Familiarity with Beeline is preferred.

Relationship Building: Strong interpersonal skills to establish and maintain effective relationships with suppliers and internal stakeholders at all levels.

Customer Service: Solid customer service skills and the ability to handle and resolve contingent worker data-related issues.

Facilitation and Presentation Skills: Strong facilitation and presentation skills to effectively communicate complex information.

Advanced organizational/time management and project management skills and multi-tasking abilities.

Detail orientation and problem-solving abilities.

Advanced analytical and problem-solving skills to evaluate business processes and recommend effective solutions.

Advanced knowledge of project development life cycle, including the ability to coordinate and prioritize multiple complex projects and cost analysis.

Expert knowledge of project development life cycles, including the ability to coordinate and prioritize multiple projects.

2+ Years of demonstrated experience leading onboarding projects required.

5+ years program or project management experience in a telecommunications, media, or technology company managing large scale, complex programs of work

Broad knowledge of program and project management and agile methodologies applied in diverse or hybrid working environments

Educated to Bachelor's degree level of equivalent, background in technology or engineering a significant plus; relevant project or program management qualification

Strategic and pragmatic with excellent written and verbal communication skills, with the ability to tailor to all levels of an organization

Demonstrable experience designing, operationalizing and continuously improving business and technology operating procedures and processes

Hands-on experience utilizing industry leading issue tracking and collaboration tools (e.g. Airtable, Smartsheets, Jira, Confluence, Slack)

Assure new hire effectively adapts to the company culture, work schedule, necessary tools and systems, and specific work responsibilities.

Ability to apply critical thinking skills to complex issues and use deductive reasoning to assess multi-faceted questions and problems.

Experience working with internal policies and procedures.

Extremely strong verbal and written communication skills, including the ability to make connections in writing and verbally on the phone.

Experience resolving complex issues utilizing external resources and escalating internally when appropriate.

Knowledge and ability to operate modern devices (smartphone, tablet, computer) and use Microsoft Office Suite products (Word, Excel, PowerPoint)

Help assist members through the entire onboarding experience

Provide ongoing education, training, and support to the Client Care Team

Educating and assisting the Client Care Team in using the Admin Portal to add and manage members to the all.health system

Report issues on issue tracking tools and manage a list of support tickets based on priority

Experience and familiarity with smartphone, connected consumer and medical devices and digital apps on iOS and Android platforms

Experience with issue reporting with support team

Analyzes project data and tracks / reports on project benefits for management team.

4+ years experience in sales/customer service or project management with a healthcare or similar type business

Thorough knowledge of sales, group purchasing organizations, government, institutional and long term care entities, with demonstrated leadership skills

Degree or equivalent and typically requires 4+ years of relevant experience

4-year degree in related field or equivalent experience.

Meet or exceed defined implementation goals, timelines and NPS that directly influence the department's achievement of targeted customer satisfaction goals.

Following up with customers on their onboarding experience.

1-2 years of administrative or customer service experience required.

1-2 years of professional work experience is strongly preferred.

High organizational skills and diligent project managing. Ability to multitask on customer projects and deliverables.

Finalizing sales documents for new customers.

Populating onboarding schedules for new customers by coordinating with department leads.

Develop and Deliver Project Management New Hire Onboarding Training

Develop and Deliver Project Management Periodic Training

Provide Project Management Reviews to Ensure Consistency and Conformity

Support Project Management Communication and Events

Support Project Management of clients Internal Audit Process

Support assistance for Project Management processes and tools

Communicate with hiring managers and recruiting team on onboarding status and ensure timely follow-thru where needed.

Deliver Onboarding content to Epiq new hires over 3 days of remote training.

Strong organizational and communication skills with a customer service approach

Strong skills in MS Outlook, Word, Excel and Power Point

Bachelor's degree or equivalent experience

Minimum 2 years prior administrative experience with 1 year HR/Staffing experience preferred