Human Resources/Risk Management Analyst

DEFINITION
To perform a wide variety of responsible administrative and analytical support duties in a variety of program areas including recruitment and selection; classification and compensation; employee benefits; organizational development and training; and risk management. To conduct studies and research programs; to participate in special projects and assigned programs; to prepare a variety of financial and statistical reports; to ensure work quality and adherence to established policies and procedures; and to perform analytical and administrative tasks relative to assigned area of responsibility.
DISTINGUISHING CHARACTERISTICS
This is the full journey "generalist" level class within the Human Resources series. Employees within this class perform the full range of duties assigned, and possess professional level expertise in multiple functional areas of Human Resources. Positions at this level receive only occasional instruction or assistance as new or unusual situations arise, and are fully aware of the operating procedures and policies of the work unit. This class is distinguished from the Human Resources Specialist by the difficulty and complexity of work assignments assigned to the higher level Analyst class, and by the routine and transactional nature of work assigned at the Specialist level. Positions assigned to the Analyst level are further distinguished by the responsibility for performing work involving research, analysis, policy development, and preparation of sound recommendations. This class is also distinguished from the Senior Human Resources Analyst in that the latter is an advanced lead level with responsibility for multiple functional areas of Human Resources, and performs the most complex duties and responsibilities assigned to classes within the series. The work frequently requires attending meetings, coordination with other departments, and conducting training. Assigned duties and responsibilities will require work to be performed during and outside of normal office hours, weekends, and holidays.

EXAMPLE OF DUTIES:

• Monitor cases and coordinate closely with injured employee's department to resolve issues of return to work, determination of permanent disability, and/or refilling positions when employee cannot return to work; contact physicians as needed to obtain clarification of restrictions relative to temporary medications and/or permanent accommodations; arrange fitness for duty evaluations as required.
• Participate in the planning and implementation of open enrollment; develop and distribute benefits plan descriptions, promotional materials and notices in compliance with legal and regulatory requirements; explain, interpret, and counsel employees regarding employee benefit plan coverage, eligibility for benefits, and claims procedures.
• Participate in tracking safety initiatives and programs such as Department Motor Vehicle (DMV) pull notices; coordinate OSHA record keeping program activities.
• Participate in the coordination of a variety of benefits programs and services, including medical, dental, vision, life, voluntary insurance plans, disability, leaves, and retirement plans offered through a variety of carriers, providers and third-party administrators; prepare and reconcile billing to various benefits vendors; evaluate program effectiveness and recommend changes; revise and edit benefits plan documents to incorporate legislative changes to ensure compliance with relevant codes and regulations.
• Assist departments in establishing loss prevention programs and procedures; perform or assist in the conduct of work site inspections and the review of operation procedures for compliance with safety regulations; report unsafe conditions and assist the Human Resources Risk Manager in taking corrective actions; coordinate the City's drug testing program.
• Gather data for preparation of insurance applications and assist Human Resources Risk Manager with renewals of property and liability insurance; monitors loss runs and analyzes information.
• Participate in employment outreach activities including representing the City at job fairs and other events; develop innovative approaches to recruitment marketing; collaborate with operating departments to respond to requests and inquiries regarding employment opportunities with the City.
• Respond to public inquiries in a courteous manner; provide information within area of assignment; resolve complaints in an efficient and timely manner.
• Participate in implementing a variety of human resource programs and activities, including recruitment and selection; classification and compensation; employee benefits; organizational development and training; labor and employee relations; and risk management.
• Publicize training courses and seminars; prepare promotional materials including course catalogs, articles, and flyers.
• May participate in the development and monitoring of assigned budget; monitor expenditures and program revenues.
• Develop test administration and evaluation criteria; review and validate tests; administer selection testing and interviewing activities; develop and administer assessment centers.
• Attend and participate in professional group meetings; maintain awareness of new trends and developments in public sector human resources; incorporate new developments as appropriate into programs.
• Plan, design, and develop recruitment and selection materials and examinations; develop recruitment outreach and promotional materials; screen applications; score and analyze results of written, oral and performance examinations; coordinate with department management and hiring managers throughout the process; provide job offers.
• Conduct research, analyze data, and prepare written and statistical reports for a variety of human resources administrative, operational and policy issues; analyze alternatives and make recommendations; discuss findings with management staff, and prepare reports of study conclusions; oversee and assist in the implementation of recommendations.
• Coordinate assigned activities with other departments, outside agencies and service providers.
• Respond to a variety of surveys including, including benefits and operational studies; evaluate changes to bargaining unit memoranda of understanding for changes to benefits and human resources procedures.
• Conduct small group or one-on-one training interventions; meet with management to identify training and development needs and/or skill deficiencies within a work group; facilitate intervention meetings, team building, and problem solving exercises; conduct feedback sessions with managers, supervisors, and employees.
• Provide difficult and complex staff assistance to management staff; participate on, and provide staff support to, a variety of committees and boards; prepare and present staff reports and other correspondence as appropriate and necessary.
• Conduct new employee orientations and facilitate employee exit interviews.
• Prepare and administer requests for proposals for a variety of human resources related consulting services; draft correspondence, reports, and related documentation; develop criteria to evaluate vendor proposals and participate in the vendor selection process; submit staff reports required for Council approval; administer approved contracts.
• Attend meetings and conferences; participate in, and lead discussions relating to Risk Management activities; participate in and maintains records of the City-wide safety committee including preparing agendas and minutes.
• Coordinate training events including program content, event activities, speakers, refreshments, meals, travel, audio-visual equipment, and room set-up; review and recommend payment for training/development related invoices; negotiate credits as appropriate.
• Monitor State and Federal legislative changes on employment related laws and regulations; initiate recommendations and develop policies and procedures which are compliant with any changes in law.
• Plan, develop, coordinate, and facilitate citywide training programs; conduct needs assessments to identify citywide and department-specific training needs; design and prepare a variety of course curriculum and materials; conduct formal training sessions and act as course instructor; design, prepare and conduct course evaluation rating instruments; assess training effectiveness and modify training programs as needed.
• Coordinate with third party administrator to expedite claim processing; conduct onsite visits to claim sites; take photographs and prepare diagrams or reports as required.
• Assign, monitor and review the work of technical and clerical staff involved in personnel functions.
• Update and revise policies, procedures, and regulations and various handbooks as appropriate; facilitate training on a variety of human resources policies, programs, and topics; develop training content and present to inter/intradepartmental audiences.
• Perform related duties as required.
• Coordinate the screening of new employees as related to reference checking, criminal history, pre-employment physicals and testing, and evaluation of insurability for the operation of City vehicles and equipment; make recommendations regarding hiring of applicants in compliance with the American Disabilities Act; facilitate and document required interactive processes for accommodation requests.
• Review, track, and maintain records of contractor's certificate(s) of insurance on behalf of applicable City departments for compliance with City requirements.
• Participate in the coordination of the City's annual health and benefits fair; arrange for carrier and vendor participation; meet with insurance providers; prepare communication materials; make logistical arrangements with other department and City staff; oversee activities during the benefits fair.
• Participate in the administration of the City's deferred compensation plans; manage activities of the City's deferred compensation committee and coordinate various plans with plan administrators; promote voluntary program participation and oversee development of marketing materials; counsel employees on retirement programs and options.
• Provide guidance to operating departments on a variety of human resources issues; consult with managers and employees regarding the interpretation and application of practices, policies, and procedures including related laws and regulations.
• Provide professional staff assistance to the Director of Human Resources and Risk Management, and other management staff.

QUALIFICATIONS

Knowledge of:

• Operations and functions of municipal government.
• Methods and techniques of research and analysis of personnel administration and statistical measurements.
• Principles and practices of customer service.
• Operations and activities of a human resources programs and services.
• Modern trends and legal issues in the field of human resource management.
• Adult learning theory and practices; instructional design and curriculum development; needs assessment and course evaluation techniques.
• Principles and practices of budget development and administration.
• Organizational development intervention strategies and evaluation techniques; and facilitation techniques.
• Basic principles and procedures of record keeping.
• Applicable Federal and State benefits and employment laws and regulations.
• Recruitment and selection, classification and compensation, benefits administration, training and development, employee and labor relations, risk management, and related functions in a public sector environment.
• Business letter writing and report preparation.
• Office procedures, methods, and equipment including computers and applicable software applications.

Ability to:

• Establish and maintain effective working relationships with those contacted in the course of work.
• Perform professional, technical and analytical human resources administration work.
• Communicate clearly and concisely, both orally and in writing.
• Plan and organize work to meet changing priorities and deadlines.
• Effectively use job advertising sources, methods, and techniques.
• Understand the organization and operation of the City and outside agencies as related to the personnel function.
• Operate office equipment including computers and supporting word processing, spreadsheet, and database applications.
• Make independent decisions.
• Collect, compile, and analyze information and data.
• Support City departments with coaching, consulting and development interventions.
• Use applicant tracking software.
• Present training programs and classes.
• Prepare clear, concise and accurate reports, memoranda, and related written communications.
• Respond to personnel related requests and inquiries from City employees and the general public.
• Respond tactfully, clearly, concisely, and appropriately to inquiries from the public, City staff, or other agencies on sensitive issues in area of responsibility.
• Understand, interpret, and apply general and specific administrative and departmental policies and procedures as well as applicable Federal, State, and local policies, laws, and regulations.
• Plan, develop and facilitate a variety of development programs, courses, and seminars.

Minimum Qualifications

Experience:

• Two (2) years of increasingly responsible professional human resources administration experience, including technical experience in multiple functions.

Education:

• Equivalent to a Bachelor's degree from an accredited college or university with major course work in Human Resources, Public Administration, Business Administration, Organizational/Industrial Psychology, or a related field.

Licenses and Certifications

• Possession of a State of California driver's license and the ability to maintain insurability under the City's vehicle insurance program.

Mid-Management Classification (Exempt)
This benefits overview is a summary and is not to be considered all-inclusive or applicable to all employees.

PERS Retirement Employee Share: 8% (Pre-Tax).
EDUCATIONAL INCENTIVE Mid-Management employees with Masters' degrees will receive a 7.5% pay increase. The increase in pay only applies if the employee has a degree higher than required for the position.
CAFETERIA PLAN The City's Contribution to the Cafeteria Plan to go towards the employee's contributions for health, vision, and dental insurance premiums will be one thousand three hundred dollars ($1,300) per month. Employees hired on or after 11/14/2018 shall be provided one thousand three hundred dollars ($1,300) per month, but there shall be no cash back to employee for any amount not used. Opt out for new hire employees (on or after 11/14/2018) shall be limited to a $200 per month for not electing City medical insurance.
LIFE INSURANCE provides a $150,000 double indemnity policy for employee plus dependent coverage ($10,000 for spouse and $5,000 dependent children).
ADMINISTRATIVE LEAVE: 120 hours of administrative leave per fiscal year.
MERIT RAISES may be received in the form of salary increases six times within five years with the attainment of satisfactory work performance.
BILINGUAL PAY is paid to employees who successfully pass the bilingual proficiency examination for Spanish $100 per period.
VACATION is accumulated per pay period. See MOU for additional information.
SICK LEAVE is accumulated at the rate of one day per month with no maximum amount of accumulation.
SPORTS CENTER Employees, employees' spouses, retirees, and retirees' spouses shall be allowed free use of the Rialto Fitness Center during normal operating hours as long as the City has managerial control of the facility. Employees, employees' spouses, retirees, and retirees' spouses shall adhere to the same regulations regarding reservations and the use and care of the facilities as the general public.
DEFERRED COMPENSATION The City shall pay $400 per month toward deferred compensation plan.
LONGEVITY Longevity Pay for City of Rialto service (5-9 years: 3%; 10+ years: 6%).
More benefits can be found in the current Rialto Mid-Management Confidential Association (RMMA) MOU.
NOTE: The provisions of this bulletin do not constitute an expressed or implied contract. Any provision in this bulletin may be modified or revoked without notice.
EMERGENCY SERVICE: All City employees are required to perform assigned Emergency Service duties in the event of an emergency or disaster.