Human Resources Manager - Agency

About Assurance

Assurance IQ is a technology company headquartered in Seattle. We were acquired by Prudential (NYSE: PRU) to further the joint mission of improving financial wellness across the world.

Our team of world class software engineers, data scientists, and business professionals work every day to expand our product offerings and the reach of our platform. We simplify the complex world of insurance and financial services into straightforward, valuable solutions to improve people's lives. We start by asking customers a few questions, so our system can learn about their needs; from there, our ground-breaking, proprietary platform takes over and analyzes the thousands of data points that make customers unique. This is how we create custom-tailored plans for each customer; plans built precisely for their needs and budget. Our platform serves as the intersection between customer and seller, technology, and the human touch.

At Assurance, we are innovative, persevering, collaborative, calculated, and authentic, and we're working together to improve the lives of millions!

The HR Manager serves as a “first point of contact” for a specified client group for employees’ HR needs. They provide thought partnership and counsel to managers. They advise employees and managers to address root causes of human resources issues and resolve employee performance issues with a systematic approach.

In partnership with the designated Senior HR Business Partner, the HR Manager supports the development and execution of a people plan for the organization to address short and long-term management issues. They develop strong business relationships with employees and managers across the client organization.

The HR Manager collaborates with the client group, Senior Business Partner, and other HR partners (total rewards, recruiting, etc). They also participate in company-wide programs and initiatives (e.g., annual review, culture work, organizational change, etc).

Core Responsibilities

HR Annual and Foundational Process Work - Manages human resources ROB (rhythm of the business) practices, programs and processes for the designated teams in coordination with COE partners, including annual review, merit/bonus, talent review, employee engagement survey, etc.

Manager Coaching, Development - In collaboration with the Senior HR Business Partner, partners and consults with managers and leaders in the client organization on organizational initiatives including organizational design, talent management, leadership development, team/manager effectiveness, headcount and workforce planning.

Employee Performance Management - Acts as a Subject Matter Expert on employee relations for exempt employees. Builds management capability to facilitate an open, inclusive environment that enables effective employee relations.

Core Knowledge and Skills

• Conflict management and de-escalation skills
• Knowledge and application of group facilitation techniques
• Strong business acumen with client orientation and relationship management experience
• Experience in the successful management of employee relations activities
• Working knowledge of compensation practices
• Demonstrated proficiency in MS office with the willingness to deepen skills in analytical tools and the ability to learn and adapt to new HRIS technology
• In depth knowledge of HR trends, best practices, and regulatory issues
• Project management skills
• Basic knowledge and some experience in organizational design principles.
• Ability to diagnose problems and identify and drive appropriate solutions
• General Functional HR skills, both transactional and strategic

Education and Experience

• Bachelor's Degree or equivalent experience required, advanced degree a plus. 7+ years of experience, in a client facing HR role. Credentials in Business, HR or Organizational Psychology helpful.

$85,000 - $95,000 a year

Note: Assurance is required by multiple state and city laws to include the salary range on position postings when hiring in those specific locals. The salary range for this position will be between $85,000 - $95,000 and may be eligible for additional bonus or commission plans + benefits. Eligibility to participate in the bonus or commission plans is subject to the rules governing those programs, whereby an award, if any, depends on various factors including, without limitation, individual and/or organizational performance. In addition, employees are eligible for standard benefits package including paid time off, medical, dental and retirement.

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