Human Resources Operations Manager

About Zilliz

Zilliz is a fast-growing startup developing the industry's leading vector database company for enterprise-grade AI. Founded by the engineers behind Milvus, the world's most popular open-source vector database, the company builds next-generation database technologies to help organizations quickly create AI applications.

On a mission to democratize AI, Zilliz is committed to simplifying data management for AI applications and making vector databases accessible to every organization.

What will you be doing?

• Build relationships and partnerships with teams across the Zilliz organization
• Provide guidance, coaching, and support to employees on company policies and procedures
• Ensure compliance with employment laws (EEO, ADA, FMLA, ERISA, DOL, Worker's Compensation, health & safety)
• Design and implement core HR Operations programs: Employee onboarding and offboarding
• Respond to audits, identify gaps, recommend improvements, and implement changes
• Performance and talent management
• Benefits administration and open enrollment
• Global mobility
• Leave of absence management
• Recognition and rewards initiatives

Why do we want you? Because you have

• Ability to manage complex workloads, demonstrate initiative and prioritize among competing priorities
• Advanced knowledge of HR systems, including applicant tracking, performance management, benefits administration, and HR analytics tools
• Professional certification in HR/People Management (SHRM-CP, PHR or SPHR preferred)
• Proven track record of finding innovative solutions and using data-driven insights to solve people-related challenges
• Demonstrated experience in employment law compliance across multiple states and federal level
• Min. 10 years of related experience developing and managing people programs at high-growth companies
• Proficiency in working cross-functionally and partnering with business leaders in an HRBP or similar role
• Passion for improving efficiency, service, and experience for employees

Benefits:

• Paid time off, including vacation, sick leave, and global well-being days
• Medical, dental, and vision insurance
• Competitive compensation (cash + equity)
• Generous 401(k) and regional retirement plans
• Regular bonus and equity refresh opportunities