Human Resources Coordinator Jobs

Title: HR Coordinator

Location: Charlotte NC ,28277

Duration: 06+ Months Contract (High Possibilities of extension)

PRINCIPAL DUTIES AND RESPONSIBILITIES:-

• Provide administration support with the flexible benefits program.
• Act as the first point of contact for all HR administrative processes enquiries via telephone and email
• Manage and maintain accurate information to Celeros benefits providers through the benefits platform
• Ensure service SLA’s are adhered to and KPI’s are met to a high standard
• Maintaining an accurate absencesystem to identify employees hitting triggers or affect payment where appropriate
• Accurate data reporting, both scheduled and ad hoc requests
• Assist with various HR projects as assigned
• HR documentation generation and issue including offer letters, change confirmations etc.
• Manage and maintain HR system of record, including adding new hires, pay changes, variable pay information, terminations etc.
• Maintenance of both active and historic employee files
• Ramp up skills and knowledge required to support the day to day activities of payroll as required and requested
• Look at ways to continuously improve the service offering and drive process improvement

KNOWLEDGE, SKILLS & ABILITIES

·Ability to work in a team-oriented environment that is fast-paced and demanding

·Must be self-directed, have excellent initiative and organisational skills

·Exhibit a strong ability to handle multiple demands with a sense of urgency, drive and energy

·Work well under pressure with the ability to deliver accurately and on time

·Knowledge of payroll and related HR laws and regulations

·Knowledge of the operating system and infrastructure of payroll processing software

·Experience of handling confidential and sensitive data

·Excellent written and verbal communication skills

·Proficient in all MS products: Word, Excel, PowerPoint, Outlook etc.

·Demonstrated ability in creative problem-solving and work activity management skills

·Ability to manage challenging customers in an understanding and professional manner

·Must be a team player with strong people skills

·Ability to work in a change focused environment whilst remaining dedicated to service delivery

·Ability to work with SLAs & KPIs

EDUCATION AND EXPERIENCE

Required

·General understanding of Human Resource/Payroll concepts, practices and procedures

·Experienced with Microsoft suite of products

·Strong English/numeracy skills

Preferred

·SHRM or CIPD qualification and/or equivalent work experience