Head Of Culture And Talent

About The Organization

The END Fund is the world's leading collaborative philanthropic investment vehicle dedicated to controlling and eliminating neglected tropical diseases (NTDs). NTDs are parasitic and bacterial infectious diseases – including intestinal worms, river blindness, trachoma, schistosomiasis, and lymphatic filariasis – that affect over 1.7 billion people globally. The END Fund's vision is to ensure people can live healthy and prosperous lives free of the risk of NTDs and has set out to accomplish this by

• Advocating for innovative, integrated and cost-effective NTD programs; and
• Mobilizing and investing resources for maximum impact,
• Facilitating philanthropic and private sector engagement to end these diseases.

By engaging a community of activist-philanthropists and taking a systems approach, the END Fund works in collaboration with governments, local and international NGOs, pharmaceutical companies, and academic partners on the global campaign to control and eliminate the most prevalent NTDs by 2030.

Since our founding in 2012 through 2022, with our partners, the END Fund has provided over 1.5 billion treatments for NTDs worth more than $2.3 billion. In 2022 alone, we reached more than 201.8 million people with more than 284.4 million NTD treatments. The END Fund works globally in 26 countries, with a primary emphasis in Africa.

What we achieve is reflected in our mission and vision. The manner in which we achieve it is reflected in our values

• Stay flexible, nimble, creative and action-oriented in our approach.
• Cultivate curiosity, humility, courage and a growth mindset.
• Passionate Focus We have a singular, passionate focus to end neglected tropical diseases, which place a significant and preventable burden on the human condition, and so we
• Relational Approach We believe that honoring, joyful, and effective relationships are central to achieving our mission, and so we
• Optimize our time and resources to maximize progress toward achieving specific disease control and elimination goals.
• Challenge the status quo and take smart risks.
• Commit to being a reflective, learning organization, proactively sharing progress, lessons learned and challenges.
• Leverage our unique assets to be of the best and highest service to the collective movement to end NTDs, ensuring we complement and do not duplicate the work of others.
• Human Dignity We believe in the fundamental dignity of all human beings, and so we
• Uphold a vision of human flourishing and belonging at the center of our work and interactions.
• Ensure excellence, elegance and accuracy in all communications and interactions with investors and partners.
• Recognize relationships are complex, nuanced and evolving and require commitment, humility, and compassion.
• Entrepreneurial Spirit We are committed to embracing innovation and maintaining an entrepreneurial spirit in all that we do, and so we
• Treat everyone with respect, kindness, and a spirit of generosity and gratitude. Invest the time and attention needed to build, earn, and maintain trusted, long-term, and collaborative relationships with partners, investors and colleagues.
• Foster, identify and fast-track innovations that can increase our impact.
• Employ a highly efficient, effective and result-oriented approach to mobilizing and allocating capital.
• Embrace and respect differences, foster an inclusive culture, and instill fair, ethical and equitable practices.
• Center the voices and experiences of people and communities affected by neglected tropical diseases in all that we do.
• Invest in data-driven, country-led and sustainable programs.
• Exemplary Stewardship We take seriously the privilege and responsibility of stewarding our investors' resources and serving communities at risk of NTDs, and so we
• Strive to ensure that no one at risk of neglected tropical diseases is left behind.

You can learn more about the END Fund here.

About The Position

The END Fund is a global nonprofit organization with a high-performing international team that has grown rapidly in the last few years and now has team members in more than 13 countries in North America, Africa and Europe. The Head of Culture and Talent – reporting to the Chief Operating Officer, with a dotted line to the Chief Executive Officer, and currently managing a team of two – will champion a healthy and inclusive culture in alignment with our core values and support END Fund team members to achieve our ambitious mission. The Head of Culture & Talent must be deeply committed to cross-cultural collaboration; diversity, equity, and inclusion in a global sense; and building a collaborative and collegial environment that fosters a sense of community and belonging.

As a member of the senior leadership team, the Head of Culture and Talent will work in close partnership with the CEO, COO, in-house counsel, and all department heads on employee engagement strategies, and will engage regularly with all people managers and individual contributors to help the entire organization move together towards our collective goals. The END Fund has a distributed approach to human resource management, so the Head of Culture and Talent must be highly collaborative, working closely with the Strategy & Operations and Finance & Administration team members responsible for benefits administration, payroll, compliance and policy development.

This is an ideal opportunity for a compassionate leader with a depth and breadth of experience in people-centered HR practices with both US and international expertise. The END Fund is a quickly growing organization, so the Head of Culture & Talent must be flexible, entrepreneurial, have a solutions mindset, and be able to nimbly identify and address needs. They must maintain good judgment, hold confidential information, and seek to understand the big picture while managing the day to day. A high degree of emotional intelligence, exceptional interpersonal communication skills, and a sophisticated approach to change management are all necessary in order to build trusted working relationships across all levels of the organization. They must be deeply committed to the END Fund's mission and values and to ensuring all people-centered practices are rooted in principles of diversity, equity, and inclusion in a global sense.

Some initial priorities that the Head of Culture & Talent will focus on include

• Supporting ongoing change management and developing an internal communication strategy and guidelines
• Assessing total rewards for each country in which the END Fund has team members, including continuing education for team members and other benefits, to support employee engagement and satisfaction and ensure the organization's competitiveness as a top employer
• Convening a working group and leading the content and logistics planning for a 2024 in-person global team retreat
• Leading the process to define and articulate the END Fund's internal culture and identifying metrics to track progress on this over time

Other ongoing essential functions of the Head of Culture & Talent role include

Lead the Culture & Talent team, setting goals and strategy in support of the END Fund's mission and vision.

• Provide supervision, guidance and leadership to the Associate Director, People Operations and Associate Director, Culture & Talent in support of their goals and objectives to deliver best-in-class service to the END Fund team
• Participate in and support workstreams outside of the specific job description, as needed
• Ensure alignment and buy-in with the Senior Leadership Team and across the organization on the top Culture & Talent priorities
• Set the vision and strategic direction for Culture & Talent across the organization and ensure the team is tracking toward milestones and making progress on goals
• Strive to ensure a positive employee experience for all END Fund team members and to cultivate a culture that aligns with our mission and values

Work across all departments and levels to support growth and development and provide counsel to staff and the organization.

• Encourage and cultivate a workplace which is both high-functioning and well-balanced
• Serve as a champion and advocate for people, values and culture in all levels of organizational decision-making
• Serve as an effective trainer and peer leader who can support the organization's continuous improvement and development and help all team members to reach their full potential
• Strengthen and manage channels for internal communications, conflict resolution, and appropriate issues escalation; support and/or lead internal and external HR investigations on an as-needed basis
• Engage regularly and build constructive relationships with all people managers and individual contributors and serve as a highly accessible resource for coaching and advising

Drive a high-functioning culture that supports all team members in line with best practice, organizational values, and DEI, including internal communication and employee education.

• Build trusting relationships with team members at all levels and ensure there are formal and informal feedback channels
• Incorporate feedback and routinely assess all people processes to ensure continuous improvement to internal people processes and practices as the END Fund grows and evolves
• As a member of the senior leadership team committed to the organization's successful pursuit of its aims, seek to optimize performance in service of the organization's mission to end neglected tropical diseases
• As an in-house specialist, serve as a senior advisor to the Chief Executive Officer, Chief Operating Officer and department heads with regard to best practices in employee engagement, change management and performance measurement, with an emphasis on organizational culture and diversity, equity and inclusion
• Navigate a continuously expanding global team, and continuously think of ways to create a unified team culture despite remote work and physical distance between team members

Advise and implement DEI best practices and policies across the organization in service of the END Fund's goals and mission.

• Ensure ongoing assessment and evolution of recruitment, workforce planning, and onboarding strategies to maintain fair and equitable practices
• Recommend improvements to policies and protocols in line with best practice and the organization's commitment to diversity, equity and inclusion
• Ensure working hours and expectations around deliverables are respectful and reflective of a globally dispersed team
• Ensure adequate employee education and training on DEI topics and all policies and protocols outlined in the Team Handbook, in partnership with policy owners
• Lead, advise and facilitate the internal DEI Working Group; continue to evolve the structures to support this group (e.g. ERGs)
• Cultivate and support an equitable, inclusive, and communal work environment by leading by example and ensuring accountability at all levels
• Oversee the organization's strategic and philosophical approach towards total rewards (in partnership with Finance, the Senior Leadership Team, and the Board of Directors) to support a global workforce across three continents, ensuring internal equity and external market competitiveness
• Ensure ongoing DEI training and coaching opportunities are provided for team members and the Board of Directors

Candidate Requirements

• At least 10 years of directly relevant HR experience, including 5 years of management and senior-level experience in strategic HR (e.g. hiring and retention, performance management, total rewards, professional development, etc.)
• Experience in the nonprofit sector strongly preferred
• Strong knowledge of both US and global employment laws and best practices; experience working with teams across the African continent is preferred
• SHRM or equivalent certification strongly preferred
• Expertise in the design and execution of DEI initiatives (e.g. organizational assessment, effectiveness metrics, and stakeholder engagement); proven experience having led on issues of racial equity as well as bringing a global perspective on DEI issues
• Demonstrated experience shaping and shepherding organization culture with a globally distributed workforce
• Commitment and ability to cultivate and sustain trusted relationships at all levels of the organization
• Track record of managing and developing employees across lines of difference
• A self-starter who enjoys working independently as well as part of a highly collaborative, matrixed team
• Passion for and commitment to the END Fund's mission, vision and values
• Ability and desire to travel domestically and internationally to meet regularly with all staff (estimated travel 15-20%)
• Strong written and verbal communication skills
• Experience guiding organizations through periods of change and ensuring thoughtful change management practices are upheld

Location New York Metro/Tri-State Area preferred (This position is remote but the majority of team members are based in the NYC area so we hope to hire someone proximate to them. There is an office based in NYC for any team member to use, if and as desired.)

Compensation And Benefits

The salary range for this position is within the $175K - $210K range annually, with exact salary depending on location as well as prior work experience and the assessment of one's fit for the role. Additionally, The END Fund provides a suite of competitive benefits including 100% employer-paid health insurance, 5% retirement contributions (without matching requirement), twelve weeks 100% paid parental leave, flexible work-from-home arrangements, a healthy annual professional development allowance, and more. Please note that benefits may vary by country of residency.