Director, People Operations Jobs

Who is Flock?

Flock Safety provides the first public safety operating system that empowers private communities and law enforcement to work together to eliminate crime. We are committed to protecting human privacy and mitigating bias in policing with the development of best-in-class technology rooted in ethical design, which unites civilians and public servants in pursuit of a safer, more equitable society.

Our Safety-as-a-Service approach includes affordable devices powered by LTE and solar that can be installed anywhere. Our technology detects and captures objective details, decodes evidence in real-time and delivers investigative leads into the hands of those who matter.

While safety is a serious business, we are a supportive team that is optimizing the remote experience to create strong and fun relationships even when we are physically apart. Our flock of hard-working employees thrive in a positive and inclusive environment, where a bias towards action is rewarded. Flock Safety is headquartered in Atlanta and operates nationwide. We have raised over $380M in venture capital including a recent Series E round led by Tiger Global. Now surpassing a 3B valuation, Flock is scaling intentionally and seeking the best and brightest to help us meet our goal of reducing crime in the United States by 25% in the next three years.

Additional Information

• How We Stop Crime and Protect Privacy
• Ethics Center
• Flock’s Framework
• How To Succeed at Flock Video
• Flock’s Series E Announcement

The Role

Flock Safety is looking for a progressive Director of People Operations to scale our high-growth organization from an employee perspective. The ideal candidate is passionate about building a fair, equitable and performance-driven workplace through trusted partnerships with leaders and employees alike. They excel at building collaborative relationships with the leadership team and their peers to offer an exceptional employee experience for Flock. They understand and align with the significant impact of our mission to eliminate crime and beautifully balance cultural strengths with business requirements and risks. This role requires someone with an inclusive and flexible mindset along with a passion for people.

How you'll make an impact:

• Projects a positive image of the organization to employees, customers, industry, and community.
• Own our people related data and carry out thorough analytics to drive decisions throughout the enterprise.
• Own vendor relationships and data transfers for all people related tooling.
• Establishes quantitative and qualitative metrics, guidelines, and standards by which the company's efficiency and effectiveness can be evaluated; identifies opportunities for improvement.
• Improves customer service and satisfaction through policy and procedural changes.
• Implements policies and procedures that will improve day-to-day operations.
• Communicates and explains new directives, policies, or procedures to managers; for major changes, meets with entire operations staff to explain changes, answer questions, and maintain morale.
• Partner with managers to create the policies and people programs needed for their teams to succeed
• Ensure Compliance with State and Federal regulations
• Reviews, analyzes, and evaluates business procedures.
• Create strategies and policies that ensure Flock Safety is an equitable and inclusive work environment for all
• Leads coordination and integration of efforts among operations, engineering, technology, and customer service divisions to produce smoother workflow and more cost-effective business processes.
• Responsible for implementation of the benefits processes, protocol, and the day-to-day relationship with benefits broker
• Manage EEO-1 reporting

We’re looking for people who have:

• SHRM certification(s) preferred
• 10+ years of experience within the HR field, preferably in a VC backed, high-growth company
• Experience with HRIS Administration (we currently use Rippling)
• Strong representation of Flock Safety’s Core Values
• Bias towards operational excellence with a strong attention to detail
• Strong verbal and written communication, analytical thinking and strategic problem-solving skills, with the drive to cut through complexity and make quick, well-informed decisions.
• Experience with data analytic platforms such as PowerBI, Tableau, etc
• Be excited about working on a fast-paced, constantly evolving product
• 5 or more years of experience in HR in the tech industry
• Competency in general employment law and managing compliance across multiple states

Feeling uneasy that you haven’t ticked every box? That’s okay, we’ve felt that way too. Studies have shown women and minorities are less likely to apply unless they meet all qualifications. We encourage you to break the status quo and apply to roles that would make you excited to come to work every day.

Our Values

Our values define how we approach our work every single day:

• Embrace Change to Grow
• Optimism With a Plan
• Protect the Whole Community
• Do the Work

To read more about our values, click here.

Why Join Us?

While being surrounded by a bunch of cool people working to eliminate crime is its own reward, we have plenty more to offer:

• 7% of crimes in the US are solved by Flock, and we help to solve ~200 crimes a day
• We have an audacious goal of reducing crime in the United States by 25% over the next three years
• We partner with 2100+ cities and 1500+ agencies across the US and process 1.65B+ images a week (we process more images than Instagram 🤯)
• We have raised over $380M in venture capital and are backed by some of the top VCs including a16z, Tiger Global, Meritech and more
• 91% of our employees recommend working here

The Perks

💰Salary & Equity: In this role, you’ll receive a starting salary of $170,000-$195,000 as well as stock options

🌴Use what you need PTO: We seriously mean it, plus 11 company holidays and your birthday off!

⚕️Fully-paid health benefits plan for employees: including Medical, Dental, and Vision and an HSA match.

👪Family Leave: We provide 16 weeks of 100% paid leave for primary caregivers and 12 weeks of 100% paid leave for secondary caregivers.

🍼Fertility & Family Benefits: We have partnered with Maven, a complete digital health benefit for starting and raising a family. We will reimburse $10,000 a year for adoption, surrogacy, or infertility.

🧠Mental Health: All employees receive an annual subscription to Headspace

💖Caregiver Support: We have partnered with Cariloop to provide our employees with caregiver support

💸Carta Tax Advisor: Employees receive 1:1 sessions with Equity Tax Advisors who can address individual grants, model tax scenarios, and answer general questions.

💻WFH Stipend: $150 per month to cover the costs of working from home.

📚L&D Stipend: $250 per year to use on Audible, Calm, Masterclass, Duolingo, Grammarly and so much more.

🏠Home Office Stipend: A one-time $750 to help you create your dream office.

🏢Coworking Space: If you’re not local to our ATL HQ, we’ll provide $250 a month to get you set up with an All Access Membership to WeWork (or a local coworking space in your area).

🐾Pet Insurance: We’ve partnered with Pumpkin to provide insurance for our employee’s fur babies.

Flock is an equal opportunity employer. We celebrate diverse backgrounds and thoughts and welcome everyone to apply for employment with us. We are committed to fostering an environment that is inclusive, transparent, and collaborative. Mutual respect is central to how Flock operates, and we believe the best solutions come from diverse perspectives, experiences, and skills. We embrace our differences and know that we are stronger working together.

If you need assistance or an accommodation due to a disability, please email us at [email protected]. This information will be treated as confidential and used only to determine an appropriate accommodation for the interview process.