People Operations Manager - Irvine, Ca (Remote)

Description
Position at Trinity Property Consultants
Trinity Property Consultants is looking for passionate individuals who will add to our people focused culture and help us to continue to provide world class support to our team members, residents, investors and vendors. Today we are one of the nation’s fastest growing privately held multifamily organizations looking to expand in both size and new markets across the country. We are proud to be among NHMC’s Top 50 Apartment Owners and Managers with a portfolio consisting of over 130 properties across the US, and properties ranging from Student Housing to Suburban Living, Luxury Living and Senior Living Communities. An innovative leader in our industry, we know hiring and retaining the industry’s most talented professionals is the key to our success. We look forward to welcoming you to our team and investing in your career growth and development.
Salary: $80K-90K annually, based on experience, plus quarterly performance bonuses & more!!
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The People Operations Manager will assist us in creating a supportive and engaging experience for our team members. This role will be an essential partner with our leadership and site team members.
You’ll have your hands in every part of the employee life cycle, including onboarding, coaching, performance management and development, diversity inclusion, employee engagement initiatives, offboarding, system support, and driving people-related analytics.
Essential Functions:

• Oversight of Workers Compensation program.
• Assist with onboarding and cross-training other team members.
• Manage, investigate, and resolve employee complaints, grievances, and other workplace concerns in an efficient, manner, including collecting sufficient documentation to protect the company and communicating effectively with all interested parties. Track trends and escalate concerns as needed.
• Partner with People Ops leadership on legal updates including assistance rolling out new policies and procedures as needed.
• Own and/or assist with a variety of People and Culture projects and workflow process improvements.
• Partner and communicate effectively as needed with People Operations groups including Learning & Development and Talent Acquisitions.
• Support with the process and system enhancements and management including assisting with optimization of HRIS platforms such as ADP.
• Lead or contribute to ad hoc cross-functional People Operations-related projects and administrative duties.
• Serve as a point of contact to support employees regarding employee feedback, concerns and general people support.
• Analyze and share employee relations trends with Leadership and help develop proactive strategies, solutions, programs, and policies.
• Partner with the Director of People Operations on engagement and development initiatives including supporting the performance management process, training enhancements, and onboarding of new team members.
• Support with custom reporting and track metrics including retention, turnover, engagement, and other key statistics that can be leveraged for productivity, process, and system improvements.
• Build positive relationships among employees and leaders at all levels. Resolve employee concerns through compassion, a systematic approach, clear documentation, and timely follow-through.
• Manage Employee relations issues for onsite and Corporate team members including oversight of the Employee Disciplinary process, training, coaching, tracking, auditing, and following up as needed.
• Partner with members of the People Operations team to implement a comprehensive communications strategy to promote best practices throughout the organization.
• Coach and support managers on performance, disciplinary actions, and workplace concerns.
• Additional duties as assigned.
• Develop, improve, and facilitate internal training depending on company needs.
• Proactively identify opportunities and assess improvements to the employee experience and partner with management to develop and implement innovative and lasting solutions.
• Partner with the Director of People Operations to design, develop and execute a comprehensive total rewards and performance management strategy and programming that aligns with our culture and business strategy and allows us to attract, retain and motivate top talent
• Manage separations and the employee exit process, including effectively off-boarding employees, conducting exit interviews and surveys, and developing useful data and feedback to share with the leadership team.

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the team member for this job. Duties, responsibilities, and activities may change at any time with or without notice.
Special Requirements:
Attendance/Travel:

• Regular attendance and active participation at company functions and events is expected.
• This position is a full-time position and may require the availability to work flexible hours occasionally.
• Ability to travel domestically for up to 15%.

Qualifications:
Education:

• PHR, SPHR, or SHRM certification preferred.
• Bachelor’s degree required.

Experience

• 5+ Years of Experience in Human Resources.
• Previous experience with multi-state law preferred.

Computer Skills:

• HRIS experience preferred.
• Proficient in Microsoft Office Suite.

Other:

• Strong organizational, time management, customer service, and project management skills.
• Must be comfortable communicating across all levels and businesses.

We’ve Got You Covered!

• We provide up to $25,000 of coverage if the unimaginable occurs
• Paid Holidays & Vacation
• Retirement Plans
• We cover 100% of the monthly premium costs for medical, vision and dental and offer dependent medical plans
• Medical, Vision, & 125 Plan
• 2 weeks of accrued paid vacation annually in the first 2 years of service
• Prepare for retirement and ramp up your 401(k) savings with a 2% employer match
• Not feeling well? We provide you with 48 hours of sick pay each year
• Sick Time
• 4 weeks of accrued paid vacation annually after 6+ years of service
• Enjoy 12 paid holidays and accrue anywhere from 2 – 4 weeks of paid vacation as you accumulate years of service.
• Group Life, Long-Term, and Short-Term Disability Insurance
• 3 weeks of accrued paid vacation annually after 3 years of service

• Bereavement Pay if dealing with an unfortunate death in the family
• Employee Assistant Program (EAP)
• Save with group purchasing discounts on computers and appliances, housing discounts, and exclusive scholarship opportunities!
• Volunteer Time-Off
• Discounts & Scholarships
• If you need a day off to volunteer in your community, we’ll provide you with the support you need
• Extensive Professional Development Training and Reimbursement Program
• Additional Perks Include…
• Competitive Bonus & Commission Structures
• Generous Emergency On-Call Policy for Facilities Team Members
• Opportunities for Advancement
• Referral Bonuses
• Great Talent Knows Great Talent - Bonuses provided for hires made through employee referrals
• Health Advocate and Travel Assistance Program