Manager, People Operations (Remote)

At Guild, we believe talent is everywhere and that opportunity should be too. We continue to have our home and headquarters in Denver, but we have embraced a distributed model of working to reach the best talent in the United States. While some roles may require proximity to our Denver office, roles based outside of our Denver office can sit in any of the following 30 states: AZ, CA, CO, CT, FL, GA, ID, IL, KS, MA, MD, ME, MI, MN, MO, NC, NH, NJ, NV, NY, OH, OR, PA, SC, TN, TX, UT, VA, WA, WI and Washington D.C. Please only apply if you are able to live and work full-time in one of the states listed above. State locations and specifics are subject to change as our hiring requirements shift.

If you are an Internal Candidate, please apply via our Internal Job Board.

Our Team Emphasizes Our Core Values In The Following Ways

At Guild, we uphold our Core Values in everything we do.

• Nurture A Learner’s Mindset - using a combination of feedback and reflection to gain productive insight into personal strengths and development areas
• Build Shared Success - building partnerships and working collaboratively with others to meet shared objectives
• Create Belonging - recognizing the value that different perspectives and cultures bring to our company
• Be an Owner - holding self and others accountable to meet commitments

Guild is hiring a People Operations Manager to lead our People Operations team. This team is often the first point of contact for Guilders who have general questions or HR-related needs, and they strive to provide Guilders with high-touch customer service. You will be responsible for fostering a positive work culture and enhancing employee engagement and satisfaction of the People Operations team. This role requires a rare combination of people leadership skills, in-depth knowledge of People best practices, and the ability to create and implement innovative people strategies.

As a People Operations Manager, You Will

• Maintain compliance with relevant employment laws, regulations, and internal policies, including maintaining employee records, confidentiality, and data privacy.
• Oversee employee lifecycle management, including onboarding, offboarding, employee records, employee data changes, I-9 verification, employment verifications, benefits administration, leave of absence, accommodations, immigration, and other general requests.
• Collaborate with cross-functional teams to proactively identify opportunities to improve processes, innovate, and enhance operational efficiency with a human-centric focus on employee experience.
• Develop and maintain employee self-service resources within our company intranet to empower employees to find answers to common HR-related questions.
• Lead and develop the People Ops team, fostering a culture of collaboration, continuous learning, and belonging.
• Develop and implement comprehensive HR policies, procedures, and programs to optimally support the organization’s goals and industry best practices.
• Be the escalation point for the team to provide guidance and support to managers and employees on HR-related inquiries, policies, and procedures.
• Stay updated on industry trends and standard methodologies, and proactively recommend changes to HR processes and policies to support organizational growth and employee satisfaction.

You are a strong fit for this role if you have:

Required Competencies

• Strong attention to detail and the ability to analyze data
• An ability to handle change, be flexible and adaptable as required by the business
• 2-3 years of people leadership and team management experience with the capacity to influence and engage with stakeholders at all levels
• Experience with HRIS required; experience with ADP preferred
• 2-3 years of work experience in People Operations (HR Operations)
• Willingness to take initiative, raise your hand for opportunities, and proactively suggest ideas for process improvements
• Strong project management and organizational skills with a desire to meet tight deadlines and handle multiple tasks; experience with software implementations preferred
• Excellent communication and interpersonal skills, with the ability to build strong relationships and appropriately convey complex information to diverse audiences

Preferred Competencies

• A love of experimenting and iterating on processes
• Creative and intuitive teammate with a “no job is too small” attitude

We feel passionately about equal pay for equal work, and transparency in compensation is one vehicle to achieve that. Total compensation for this role is market competitive, including an annual rate of $90,000 - $108,750, as well as company stock options.

At Guild, we unlock the talent and economic potential of America’s workforce for employees and their companies. We partner with the nation’s largest employers—including Walmart, Chipotle, Discover, Hilton, Macy’s, Target, and The Walt Disney Company—to create cultures of opportunity that help them attract and retain top talent, while building the workforce of the future from within. By using our proprietary Career Opportunity Platform to develop education and learning programs that work in the real-world, thousands of employees at those companies have gained the skills, knowledge, and guidance they need to build a brighter future for themselves and their families—all without paying for tuition or career services on their own.

Guild is female-founded and a certified B Corp. The company has been named to the TIME100 Most Influential Companies of 2022 list, CNBC Disruptor50 list three years in a row, Inc. Best Led Companies list, Fast Co. World Changing Ideas list and the B Lab Best for the World list among many others.

We Currently Offer The Following Benefits

Guild is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. If you have a disability or special need that requires accommodation, please let your recruiter know.

• Education benefits and tuition assistance to help your future development and growth
• Access to a 401k to help save for the future
• 8 days of fully-paid sick leave, to take the time to heal and or recover
• Open vacation policy for employees to rest and recharge
• Access to low-cost, high-quality health care options through Cigna and Kaiser (due to coverage limitations, Kaiser is currently only available in CA & CO)
• Family-friendly benefits, including 12 weeks of parental leave for non-birthing parents and 18-20 weeks for birthing parents; 4-week ramp-up period for when employees return from a leave of 6 weeks or more; as well as employer-paid short-term and long-term disability, employer-sponsored life insurance, fertility and caregiving benefits.
• Well-rounded wellness benefits including free and low cost mental health resources and financial wellbeing support services

PRIVACY NOTICE
I understand that I am applying for employment with Guild Education and am being asked to provide information in connection with my application. I further understand that Guild gathers this information through a third-party service provider and that Guild may also use other service providers to assist in the application process. Guild may share my information with such third-party service providers in connection with my application and for the start of employment. Guild will treat my information in accordance with Guild’s Privacy Policy.
I have reviewed and agree to Guild’s Privacy Policy as well as the privacy policies of the third-party service providers used by Guild associated with the application process. Please see the California Notice at Collection if you are an applicant that resides in the State of California.