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Customer Marketing Manager, Enterprise
Company | Toast |
Address | United States |
Employment type | FULL_TIME |
Salary | |
Category | IT Services and IT Consulting,Software Development,Technology, Information and Internet |
Expires | 2023-07-20 |
Posted at | 10 months ago |
Toast is driven by building the restaurant platform that helps restaurants adapt, take control, and get back to what they do best: building the businesses they love.
- Develop, plan and implement campaigns and strategies to drive engagement within Enterprise customers and build trust between our customers and Toast
- Manage a referral program for our top customers and drive growth within our current customer base.
- Be able to travel for restaurant industry conferences and events, and meet with our customers face-to-face.
- Work with key accounts to develop marketing plans to help convert franchisees onto the Toast POS system.
- Work with our marketing team to develop a unified, cohesive strategy and annual plan for customer engagement throughout the year.
- Work collaboratively with Field/Events Marketing and PR/Communications to roll out marketing tactics that involve our current Mid-Market and Enterprise customers.
- Manage programming and communication for the members of the Toast Enterprise Customer Advisory Board.
- Adaptive, resilient, and able to succeed in a fast-paced, changing, dynamic environment.
- Proven ability to manage cross-functional projects and priorities
- Experience managing a customer advisory board at a SaaS company.
- Strong relationship building skills and networking abilities
- Strong fluency in community management tools, G-Suite, Marketing Automation and CRM systems such as Marketo, Salesforce.com, as well as other office productivity and collaboration tools.
- Experience with B2B SaaS or Restaurant Industry Marketing.
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