Enterprise Account Coordinator Jobs

Enterprise Account Coordinator

ShiftMed, the leading and fastest-growing nursing jobs platform in the U.S., is looking for an Enterprise Account Coordinator to support our Health Systems growth. ShiftMed’s mission is to revolutionize the nurse staffing business, leveraging our technology to empower healthcare professionals to take control of their schedules. Our app enables them to connect directly with facilities to find the best opportunities that fit their needs while earning approximately 20% higher than the industry average.

ShiftMed has relationships with Health Systems across the United States to provide healthcare shift fulfillment services. The Enterprise Account Coordinator is dedicated to the success and fulfilment of the client’s services in order to meet business processes to meet staffing needs and exceed expectations. They will represent ShiftMed while working closely with internal staff and clients to provide exceptional service. This person will have a high sense of urgency, exemplary interpersonal skills, and will thrive in a fast-paced, results-oriented environment.

Who we are:

• Our Mission is to empower healthcare professionals to make a living doing what they love, when and where they want.

In the news:

• ShiftMed has been featured in media outlets such as, USA Today, Yahoo! News, Huffington Post’s Thrive Global, Fortune, Nasdaq TradeTalks, Skilled Nursing News and Home Health Care News
• Recognized on Inc. 5000 fastest growing company list!
• Business Insider exclusive article on our annual state of nursing survey
• Featured on NBC’s Today Show!

ShiftMed Setting a New Standard:

• Over 10,000,000 hours of care delivered
• 158 markets across 30 states nationwide (and growing!)
• $46,000,000 YTD cost savings for our clients
• Exclusive Uber Health Partnership, breaking the transportation barrier for healthcare professionals
• 350,000+ (and counting!) w2 credentialed workers

Responsibilities:

• Collaborate, coordinate, and communicate across disciplines and departments
• Respond to portal technology requests, inquiries, and concerns promptly and graciously, with a client-centered mentality and appropriate discretion, as needed
• Collaborate with client’s staffing teams on a daily basis to determine healthcare shift needs, and promptly fill open shifts with ShiftMed HCPs. You will work closely with the Account Manager and report to the Customer Program Executive.
• Be a schedule guru and gain valuable Account Manager skills
• Demonstrate meticulous accuracy and the highest caliber of work
• This includes ensuring that all required documentation is received and network access is appropriately requested and assigned
• The Enterprise Account Coordinator is responsible for supporting the Account Management department through completing job responsibilities to meet department goals
• Serve as first point of contact for customers in absence of Account Manager to provide support and to escalate response when account staff is not available Play a key role in helping the facility see the value in posting with ShiftMed and helping to ensure that we maint
• This job is also responsible for acting as a liaison for all levels of the Company and external clients with respect to account management activities and needs

Required Qualifications:

• Ability to travel up to 25% of the time
• Exceptional written and verbal communication skills, as well as exemplary interpersonal relations
• Experience in a clinical setting strongly preferred
• Experience with payroll, billing, staffing, or similar strongly preferred
• Covid Vaccinated or have a religious exemptions
• Bachelor’s degree
• Ability to effectively communicate, speak in public, and adapt to rapidly changing environments is a must
• Familiarity with labor and employment laws is preferred
• Excellent problem solving, critical thinking, and organizational skills
• 1+ year of experience in a similar position, with healthcare industry being strongly preferred
• Recent experience with Microsoft 365 is plus

What you’ll love:

• Professional development courses available to all employees (we invest in our employees' futures!)
• Company-provided laptop
• 100% remote work flexibility
• 10 Holiday paid days off
• Competitive salary with bonus eligibility
• Company-sponsored life insurance, long-term and short-term disability insurance
• 401k with company match
• Tremendous growth opportunities to be with a thriving young company disrupting the HealthTech space
• Generous PTO

When you join our company, you’re not just accepting a job. You are making a career move.

ShiftMed is an equal opportunity employer.

All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, or disability status.

Applicants must be authorized to work for any employer in the US. We are unable to sponsor or take over sponsorship of employment visa at this time.