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Customer Success Manager- Broker
Company | DAT Freight & Analytics |
Address | United States |
Employment type | FULL_TIME |
Salary | |
Category | Transportation, Logistics, Supply Chain and Storage,Technology, Information and Internet |
Expires | 2023-08-13 |
Posted at | 10 months ago |
About DAT
- Bachelor’s Degree or equivalent work experience as an Account Manager required.
- Extremely organized.
- Provide exceptional teamwork by adhering to your scheduled work shift (including rotating weekend staffing) without attendance issues.
- Ability to follow established processes & procedures.
- Ability to quickly learn and demonstrate a thorough knowledge of DAT products, features, and pricing.
- History of exceeding established quotas.
- Ability to open probe and ask for the sale.
- Must be able to multitask while maintaining excellent attention to detail.
- Self directed, self motivated contributor with top notch decision making skills.
- Excellent listening skills in order to present the correct solution.
- Proficient in SalesForce or comparable CRM.
- Excellent computer skills.
- The reps will also be responsible for managing a sales funnel and sales chats.
- New customer engagement to ensure customer longevity.
- Build and use established relationships with customers in order to retain their business.
- Meet and exceed all revenue quotas on a monthly basis.
- Present other DAT products/solutions that would contribute to customer’s success.
- Understand the size of the office and competitive landscape.
- Work to become a true partner in customer’s success.
- Uncover how often they use DAT and for what their measure of success is.
- Become the customer’s primary point of contact at DAT.
- Create customer relationships using outbound cold calling efforts.
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