Benefits Manager Jobs

The Benefits Manager will serve as the subject matter expert on Phreesia’s U.S. and Canadian benefit programs. This role will lead the evaluation, design, implementation, and administration of all benefit plans to ensure Phreesia’s competitive positioning within the technology industry. The person who fills this role is responsible for delivering benefit-related education and training to employees; identifying and deploying automation, continuous process improvements, and cost savings; and ensuring compliance with company policies and federal, state, provincial, and local regulations. This role will partner with internal and external stakeholders to conduct or assist with administration of all benefit programs and compliance requirements, holding them accountable to agreed-upon performance and service expectations.

What You'll Do

• Ensure that foundational infrastructure is in place or built to accommodate new benefit programs, enhancements, and processes (e.g., Workday system setup, employee or user training, process documentation, etc.)
• Ensure that employee benefit inquiries/concerns are addressed/resolved timely and accurately
• Monitor and approve benefit-related Workday business processes, and troubleshoot system issues (including vendor integration file data or transmission errors)
• Lead new or existing benefit program implementation and enhancement efforts, including annual Open Enrollment and wellness
• Provide benefit data and reporting to internal and external stakeholders as required or necessary
• Work collaboratively with the HRBP, Payroll and HCM teams to ensure benefit payments, deductions and contributions are processed timely and accurately
• Keep abreast of applicable laws and ensure regulatory compliance (e.g., ACA, ADA, ERISA, HIPAA, FMLA, and other applicable federal, state, provincial and local laws impacting benefits, wellness, workers compensation, leaves, accommodations, disability management, etc.)
• Together with Phreesia’s health and welfare brokers and the Total Rewards Director, perform competitive market analyses, form annual renewal strategies, and manage budget/costs
• Identify future potential benefit offerings to ensure Phreesia is investing in the right areas to attract and retain diverse top talent and present recommendations, changes, and enhancements to leadership and obtain buy in
• Ensure that vendors are providing frequent reporting to confirm effectiveness/ROI and foster continuous improvements, such as costs analyses, employee participation and engagement rates, member utilization, claims history, risk analyses and trends, plan sponsor opportunities, etc.
• Work collaboratively with HRBP’s, employees and people leaders on matters related to leaves of absences, accommodation requests, RTW procedures and WC claims, providing consultation and support as needed
• Work collaboratively with the Total Rewards Director and Legal team to finalize new and/or review existing vendor contracts at least annually, and to ensure they contain the highest quality performance and service standards (e.g., timeliness of response or resolution, accuracy of information provided to employees, etc.)

What You'll Bring

• Bachelor’s degree required, preferably in a related discipline such as Business, Finance or Human Resources
• Workday experience and proficiency using Microsoft Office products (e.g., Excel, Word, Outlook, Sharepoint and Teams) required
• Certified Benefits Professional (CBP) designation or other related certification a plus, but not required
• Must have demonstrated working knowledge of U.S. and Canadian health benefits, retirement plans, leaves of absence, accommodations, workers compensation, wellness, and applicable laws/regulations

Minimum 7 Years Of Experience, Including

• Communicating benefit programs to employees, resulting in high adoption, participation, and engagement rates
• Managing various 3rd party benefit vendor relationships, performance/service expectations and standards, efficiencies, and costs/ROI
• Leveraging system and process automation to reduce benefits administration
• Evaluating, designing, implementing, and administering health and welfare programs for a public company with presence throughout the U.S. and Canada
• Ensuring company and regulatory benefits-related compliance in the U.S. and Canada

Base pay for US is $110,000 - $130,000, depending on qualifications. In addition, Phreesia also offers equity as part of an attractive & comprehensive Total Rewards package.

Who We Are

At Phreesia, we’re looking for smart and passionate people to help drive our mission of creating a better, more engaging healthcare experience. We’re committed to helping healthcare organizations succeed in an ever-evolving landscape by transforming the way healthcare is delivered. Our SaaS platform digitizes appointment check-in and offers tools to engage patients, improve efficiency, optimize staffing, and enhance clinical care.

Phreesia cares about our employees by providing a diverse and dynamic work environment. We’re a five-time winner of Modern Healthcare Magazine’s Best Places to Work in Healthcare award and we’ve been recognized on the Bloomberg Gender Equality Index. We are dedicated to continuously improving our employee experience by launching new programs and initiatives. If you thrive in a culture of recognition, value inclusivity, professional development, and growth opportunities, Phreesia could be a great fit!

Top-rated Employee Benefits

• Unlimited PTO + 8 company holidays
• 100% Paid 12-week parental leave to our U.S. employees, as well as a generous parental benefit to our employees in Canada
• Variety of insurance coverage for people (and pets!)
• Competitive compensation + equity grants for all employees
• Continuing education and professional certification reimbursement
• Monthly allowance for cell phone + internet + wellness
• 100% Remote work + home office expense reimbursements

We strive to provide a diverse and inclusive environment and are an equal opportunity employer.