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Manager, Benefits Jobs
Company | BigCommerce |
Address | United States |
Employment type | FULL_TIME |
Salary | |
Category | Software Development |
Expires | 2023-08-10 |
Posted at | 10 months ago |
BigCommerce’s mission is to help merchants sell more at every stage of growth, from small startups, to mid-market businesses to large enterprises. We focus on being the best ecommerce platform so our customers can focus on what matters most: growing their businesses.
- Ensure compliance of all programs including auditing enrollment, payroll deductions, leave administration, reporting, etc.
- Oversee open enrollment for employees; selection of plans, cost management strategies, build channels for employees to elect plans, develop communication campaigns to inform employees, and then update the HRIS/Payroll employee selections.
- Ensure all stakeholders are current on benefits based compliance trends; update HR policies as needed.
- Completes records, reporting, and other documentation required by federal, state, and provider rules, regulations, and policies.
- Manage the company’s global leave programs and administration
- Develop and deliver educational materials, presentations, and communication strategies to enhance employees’ understanding of benefits offerings and encourage participation.
- Oversee employee insurance programs including life, disability, health insurance, employee savings plans that may include the company’s 401(k) plan, personal savings plans, and deferred compensation programs.
- Manage a team of benefits professionals that oversee the implementation and administration of a global benefits program.
- Perform benefits and costs reporting and utilization analysis as well as regular audits and assessments to evaluate the effectiveness of benefit programs, identify areas for improvement, and make recommendations to senior management.
- Collaborate with insurance brokers, benefit provides, and other vendors to negotiate contracts, resolve issues, and optimize service delivery.
- Serve as a subject matter expert on benefits-related matters, providing guidance and support to HR teams and employees regarding benefits options, policies, and eligibility.
- Maintain Benefits portal on Company's intranet site, ensuring employees have access to the latest benefits information.
- Ability to work within compressed timeframes and embrace the sense of urgency, innovation and resourcefulness required in a fast-paced company.
- 1+ years of management experience required, preferably managing a benefits staff
- CEBS Certification strongly preferred
- Exceptional client relationship skills.
- Strong knowledge of benefit plans, including HSA, FSA., 401k, medical, dental, vision, STD/LTD, and ADD/Life. Prior experience as an account liaison with a health insurance agency required.
- Strong organizational skills and ability to manage competing priorities.
- Strong written and verbal communications skills.
- 5+ years Benefits experience ideally in a high-tech, high-growth environment, global/multi-location experience preferred.
- Experience with Workday preferred.
- Capability to apply discretion and sound judgment in managing complex processes, decisions and handling sensitive information.
- Strong analytical skills - the ability to synthesize data and develop insights.
- Comfortable working hands-on to get things done and quickly shifting to complex strategy discussions.
- Can accomplish results and desired outcomes through formal and informal corporate structures.
- Thorough knowledge and understanding of Federal and State regulatory laws in regards to Benefits, COBRA, HIPAA, FMLA, ADA and ERISA.
- Advanced excel and powerpoint skills.
- Strong knowledge of global benefits laws
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