Lead Benefits Analyst - Remote

Join the people helping people.

For people drawn to serving others through their work, PSCU is a place to thrive, as we serve our credit union members best by taking care of each other first.

PSCU is a proud recipient of the 2023 Gallup Exceptional Workplace Award and has been named to the Forbes list of America’s Best Midsize Employers 2023! These recognitions reflect the strength of our culture and core values, which help PSCU grow, evolve and foster a highly engaged workforce.

If you want to help shape an industry, challenge yourself, and invest in your own future, this is the place for you. PSCU is a highly accessible environment where you’re empowered to think on your feet, work from your heart, and discover the very best version of your professional and personal self. “Our Momentum. Your Moment.”

This application is the first step in seizing your moment.

The Lead Benefits Analyst will assist with the strategic development and positioning of benefits and well-being so they are an integral part of PSCU's total rewards offerings and contribute to the attraction, engagement and retention of employees. Provide direction to team members and coordinate with insurance providers and third-party administrators in the daily administration of employee benefits to include medical, prescription, dental, vision, life, disability, health savings accounts, flexible spending accounts, COBRA, and retirement programs as well as leave of absence administration. Responsible for timely and accurate completion of compliance activities and audits. Assign tasks, oversee project and task progress, and offer coaching and guidance to team members. Identify and implement process enhancements to provide superior customer experience, output high productivity, and reduce waste and redundancy.

Role Responsibilities

• Under direction of total rewards leadership, perform data and cost analysis to evaluate benefit offerings, leave of absence strategies, and well-being strategies and make recommendations.
• Create a variety of written documentation and materials for communication to employees and leaders and draft new or updated policies and any coordinated documentation for the Employee Handbook and other purposes.
• Maintain knowledge of benefit, leave of absence, and well-being practices and trends; ensure scalability of service through the establishment and maintenance of knowledge base in assigned areas of responsibility.
• Provide guidance and mentorship to team members and ensure tasks are assigned and SLAs are met on time and with high levels of service.
• Oversee the implementation of benefit, leave of absence, and well-being programs in partnership with external vendors and brokers and internal HR, systems, and legal teams.
• Meet regularly with leaders and team members to ensure leave of absence practices meet the needs of employees and the business.
• Perform other duties as assigned.
• Oversee and review all program materials, website content, and mobile application content to ensure it is accurate, detailed, and further advances employee knowledge and understanding.
• Manage all program communication and education materials to ensure information and training is provided on a regular cadence and meets employee and leadership needs
• Research and resolve complex benefits, leave of absence, and vendor issues.

Role Requirements

• Experience working within a Human Capital Management (HCM) or Human Resources Information System (HRIS) preferred.
• Seven (7) years of experience in benefits administration with at least three (3) years focusing on plan design, compliance, and benefits vendor management required.
• Bachelor’s degree in Human Resources, Business Administration, Psychology or a related field or equivalent combination of education and experience required.
• Workday HCM experience preferred.
• Experience performing data analyses and leading projects or business initiatives required.
• Experience with leave of absence administration required.
• Relevant certification (CEBS, CBP, SHRM-CP, PHR) preferred.

Knowledge, Skills, & Abilities

• Excellent analytical and problem-solving skills, with the ability to interpret data and make data-driven recommendations
• In-depth knowledge of benefits regulations, including COBRA, HIPAA, ERISA, ACA, Section 125 and other applicable laws
• Effective interpersonal skills with ability to collaborate with employees at all levels of the organization and build and maintain relationships with vendors and consultants
• Demonstrate behaviors based on PSCU values: Excellence, Innovation, Leadership, Passion, Trust, and Diversity, Equity, & Inclusion
• Ability to exercise discretion and independent judgment in making decisions
• Proficiency in word processing and spreadsheet computer software applications
• Ability to communicate effectively in both verbal and written formats and give presentations using various audiovisual support aids
• Strong leadership skills with ability to handle sensitive issues in a confidential and professional manner
• Ability to exercise initiative, display detail orientation, and focus on complex and repetitive tasks
• Ability to balance multiple projects, work in fast-paced environment, and meet deadlines
• In-depth knowledge of federal and state leave laws, including FMLA, ADAAA, and other applicable regulations

Pay Equity

The Hiring Amount For This Position Based On Relevant Experience And Internal Equity; The Pay Range Is

PSCU is committed to pay equity and a competitive benefits package.

$68,600.00

to

$116,500.00

• Note: The amount shown is based on full time annual salary and would be prorated based on role.

In addition this position is eligible for an incentive plan, based on performance.

Benefits

At PSCU, everything we do recognizes the fact that our employees are our most important asset. That’s why we are committed to a work/life integration that goes above and beyond to ensure that you have quality time at home with your family and/or to pursue outside interests and aspirations. We back this up with generous PTO, the opportunity to work remotely, flexible scheduling, and a management team that understands how to adjust when the unexpected curveballs of life happen.

Check out the comprehensive benefits PSCU has to offer that further solidifies our reputation as a company that just “gets it” when it comes to balancing life’s planned and unplanned events while equipping you with all the tools for growth.

PSCU Offers

• Endless opportunities for advancement
• Beautiful, state-of-the-art campus
• Generous paid time off and paid holidays
• Competitive wages

Our Benefits Package Includes

• Pet Insurance
• Wellness program
• Company Paid Disability Insurance
• Benefits are subject to generally applicable eligibility, waiting period, contribution, and other requirements and conditions.
• 401k (with employer match)
• Flexible Spending Accounts (FSA)
• Medical with telemedicine, no-cost diabetes supply program, and expert medical opinion services
• Basic and Optional Life Insurance
• Mental health and Well-being: Virtual mental health support and resources
• Legal Plan
• Dental and Vision
• Mental Health and Well-being: Employee Assistance Program (EAP)
• Adoption Assistance Plan
• Health Savings Accounts (HSA) with company provided contributions
• Tuition Reimbursement
• Back-up child care program
• Supplemental Insurance

PSCU is committed to health and safety of all who enter our workplace. If this position requires you to report onsite at a PSCU location, employee attentiveness and cooperation with PSCU Employee Safety Workplace Protocols is critical.

Please Note: For roles with certain levels of travel and/or company car usage, PSCU will require a completed Motor Vehicle Record Check, valid driver's license, and proof of insurance at time of hire and annually.

All applications are reviewed by an AIRS Certified Diversity and Inclusion Recruiter. Learn more about our commitment to Diversity, Equity, and Inclusion HERE!

PSCU is an Equal Opportunity Employer. We consider applicants without regard to race, color, religion, age, national origin, ancestry, ethnicity, gender, gender identity, gender expression, sexual orientation, marital status, veteran status, disability, genetic information, citizenship status, or membership in any other group protected by federal, state or local law.

PSCU is an Equal Opportunity Employer that complies with the laws and regulations set forth in the following "EEO is the Law" Poster and the "EEO is the Law" Poster Supplement. PSCU will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the legal duty to furnish information.

PSCU is an E-Verify Employer. Review the E-Verify Poster here (English and Spanish). For information regarding your Right To Work, please click here (English and Spanish poster).

As an ongoing commitment to reasonably accommodate individuals with disabilities please contact a recruiter at [email protected] for assistance.