Benefits And Leave Program Manager ( Remote)

Help at Home is the nation’s leading provider of high quality care and support solutions. Our goal is to enable the highest level of personal independence and meaningful lives for our clients. Help at Home is committed to delivering a gold standard in care through our attentive and well-trained staff who support our clients comfortably and safely within their homes and communities.
We are seeking a knowledgeable Benefits & Leave Program Manager to be a part of our FSC team! The ideal candidate will assist Help at Home elevate our employee value proposition through the creation and delivery of best in class compliant benefit programs by developing and leveraging internal and external partnerships. This person will deliver on our Philosophy to provide a Total Rewards package that cares and supports our employees' needs and continued dedication to Help at Home’s mission and journey to become – the trusted choice as a Partner, Employer, and Provider of Choice providing quality care from caring professions in our clients' homes enabling those we serve to Live Their Best Lives!
Job Summary
As the Benefits & Leave Program Manager, the incumbent will be responsible for vendor partner management, creating high performing relationships where our partners are contracted delivering the highest value with Key Performance Indicators/Service Level Agreements for delivering outstanding services and best practices administering, communicating, and maintaining our leave and benefits programs with a service-oriented expertise. In the pursuit of quality, the role will work with internal employees, HR partners, Payroll, IT, HRIS, Legal, Procurement, Consultants, and reports to the Director, Benefits, and is Remote with occasional travel to Chicago and other locations.
Supervisory Responsibilities

• Vendor Management may include technology solutions for benefits health & welfare administration, retirement plan administration, leave management, and or others.

Duties/Responsibilities
Health, Welfare, Retirement & Benefits Programs

• Improve plan financial performance through negotiations, internal and external audits, eliminating plan leakage
• Financial Analysis of programs including billing
• Lead vendor procurement and implementation.
• Serve as the lead for complicated employee benefit issues.
• Leads communication and engagement of various benefit programs including new-hire orientation, open enrollment, ad-hoc initiatives (example: wellness challenges, educational webinars) and distributes materials/information in relation to those programs.
• Benchmark plan offerings and evaluate plan offerings and make data driven recommendations for changes
• Performs other related duties as assigned.
• Lead benefit compliance projects that include plan audits, SPDs, new regulations, notification requirements, HIPAA, ACA, Secures Act 2.0
• Identifies, implements, and documents streamlined process improvements and SOPs to support the business
• Partners with HR to support employee benefit needs and effectively collaborates with cross functional teams such as Payroll, HR Business Partners, etc.
• Integrating HRIS and automated enrollment solutions and data files
• Analyzes and compares vendor products, services, and contracts.

Disability, Leave of Absence & ADA

• Create effective communications and processes.
• Stay up to date on legislation/pending legislation on mandated leaves/ADA & make recommendations and implement approved changes
• Partner with our external leave vendor, HRBPs, Managers, payroll, IT, and Workday team to create, review, and update processes for efficiency and automation
• Consult with managers and talent partners on matters related to the American Disabilities Act and workers compensation as a subject matter expert
• Provide regular analytics and reporting on leaves/trends to the leadership team and internal partners
• Creates/Communicates leave of absence benefit policies, procedures, and processes with various business partners (i.e., Payroll, HR, employees, Branch Managers, HRIS, third party carriers) to mitigate impacts related to leaves of absence.
• Training of internal HAH team on leave and leave processes.
• Vendor Partner Management including analyzing, comparing products, services and contracts
• Act as the Leave of Absence (LOA) subject matter expert guiding employees and their managers through the leave process with our Leave partner that is responsible for processing leaves

Required Skills And Abilities

• Project management
• Ability to handle confidential and sensitive information with appropriate discretion and good judgement.
• Excellent written and verbal communication skills, including the ability to take a complicated topic and explain it in a simple way. Create executive summaries, business cases, side by side comparisons, and decision support tools.
• Successful track record of working well under pressure, adapting to changing priorities and ability to work successfully in a fast paced, rapidly transforming and results oriented environment.
• Excellent analytical skills to research and evaluate data to tell a compelling story. Strong Excel skills are a must.
• A passion for inclusion, diversity, and accessibility, especially as they relate to employee programs and company policies and to delivering the best solutions to the employees and the organization
• A service-oriented approach enhanced with technology and expertise that upholds the commitment to support employees and is driven by the desire to improve processes.
• A high energy and engaged team member, who is excited to lead and support new projects.
• Experience with financial, technology tools, administration, ERISA, FMLA, health, welfare, and defined contribution 401k plans

Education And Experience

• Project Management, vendor management, compliance management and ability to lead complex projects.
• Minimum of three (3) years of experience with leave, workers compensation, health benefits and retirement plans for larger organization.
• Bachelor's degree (BA/BS), preferably in Human Resources or Business Administration.

The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions upon request.
Help At Home is an Equal Employment Opportunity (EEO) employer and welcomes all qualified applicants. Applicants will receive fair and impartial consideration without regard to race, sex, color, religion, national origin, age, disability, veteran status, genetic data, or religion or other legally protected status.