Salesforce Nonprofit Implementation Specialist

SALESFORCE IMPLEMENTATION SPECIALIST

This role is key to supporting nonprofit and education industry client’s post-implementation with configuration enhancements, report building, additional training and general support questions with their Salesforce org.As part of the delivery team, the Implementation Specialist will work closely with Consultants and Senior Consultants on implementation projects to assist with Salesforce configuration, defining business processes, org assessments, supporting training, and data migration.

Responsibilities

• Support client’s post-implementation with support related configuration requests of the Salesforce environment according to client specifications and support project budget.
• Define requirements in cooperation with team members
• Prepare documentation and support request updates to clients as needed.
• Assist Senior Consultants and Consultants project implementation with Salesforce configuration, defining business processes, org assessments, supporting training, and data migration.
• Participate in Elevation Solutions initiatives, including but not limited to: content creation, delivery template and process documentation and optimization.
• Clarify a client’s system specifications, understanding their work practices and the nature of their business.

Requirements

• Salesforce Administrator Certification required.
• Excellent written and verbal communication skills are necessary.
• Bachelor’s degree or equivalent experience preferred.
• Higher education (EDA) and/or nonprofit (NGO) experience is valued.
• 2 – 3+ years experience as a Salesforce Administrator.

About Elevation Solutions

Elevation Solutions is a fast-growing women-owned Premium Salesforce.org Consulting Partner that supports nonprofit organizations and educational institutions by leveraging the power of Salesforce. Since 2017, we’ve been helping educational institutions and nonprofits reach their goals with purposeful, personalized projects that benefit both the teams we work with and their constituents. Our team members have the chance to implement many Salesforce Clouds including: Education Cloud, Nonprofit Cloud, K-12 Kit, Sales Cloud, Service Cloud, Experience Cloud, Marketing Cloud and more!

https://elevation.solutions/careers/sf-implementation-specialist/