Data Entry Implementation Specialist

As the Data Entry Implementation Specialist, you will be acting as a liaison for important company information regarding implementation who is responsible for documenting and updating the Implementation team’s SOP, identifying areas of improvement for existing SOPs, and automating current manual validation steps for existing and future product lines. A seasoned Data Entry Clerk is accustomed to working with specific processes and possesses advanced Excel skills. As a fundamental role in the organization, time management and strong communication skills are a must in this role. Additional skills that will be executed on a daily basses are organization and attention to detail.
Position Details

• United States - Remote/Telecommute
• Equipment and hardware provided. Interviewing, orientation and training are conducted virtually
• 9-5 Must be in an eastern or central time zone

Responsibilities

• Support processes related to Letter Creation, Letter Review including but not limited to Letter Validation while working with vendors to ensure letters are mailed accurately and on time.
• In the event of escalation responsible for notifying all appropriate parties within PRx and working with the appropriate individuals and/or teams to resolve all escalations.
• Assist with monthly client validations; daily CAG work; monthly letter validations etc.
• Support the Implementation team in their day-to-day tasks as well as help cross-train the team to reduce single points of failure.
• Ensuring and validating that data received in the files is as per expectations. If not, follow the current escalation process/procedures to ensure proper and timely resolution.
• Identify areas where manual validation procedures can be automated to ensure efficiency and increased productivity.
• Responsible for receiving and validating all files for current (IRx / Pharmacy etc.) and future product lines (Medical Benefits etc.)
• Create / Update SOPs as required.

Required
Requirements / Qualifications

• Strong leadership and communication (oral, written, and presentation) skills, including the ability to influence without authority, and extensive experience presenting to stakeholders and senior leadership.
• Strong organizational, attention to detail and follow-up skills.
• 2 years of data entry experience, office experience etc.
• Ability to effectively lead virtual meetings and establish rapport with cross-functional teams.
• 3+ years of proficiency in MS Excel including developing and implementing macros, and other Excel functions such as VLOOKUP etc.

Preferred

• 3 years plus of experience with MS Office, Smartsheet
• Associate degree in Business Administration, Business Management, or any other related field required or an equivalent of this requirement in directly relatable work experience is also acceptable.

Work From Home Requirements
Must provide your own reliable, high-speed internet with sufficient bandwidth (25/25mp) as well as, a private and professional workspace free from distraction, with a desk and chair to execute all job functions.
Physical Demands and Working Conditions
Duties are performed utilizing computer equipment including talking on the phone and keyboard usage. While performing the duties of this job, the employee is regularly required to sit and talk for prolonged periods of time.
Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.
Benefits

• STD, LTD, Critical Illness and Accident
• 401(k) 100% company match up to 4% 90 days
• Dental
• Vision
• Company Paid Life Insurance
• Health