People Operations Administrator Jobs

Are you looking for a dynamic, ever-changing environment with a company that has a mission to help the world be a safer place? Are you an experienced People Ops professional that enjoys being a part of a global team that celebrates diversity, and is building an equitable, respectful workplace that all team members can thrive in? Provides an international team with support in all areas of People Operations? Do you enjoy learning new things, and navigating new challenges every quarter?

As a People Ops Administrator in the People Experience pillar of the People Ops team at Flashpoint you will get to do all of those things, including owning our global remote onboarding and offboarding program, managing global HRIS integrity through ADP and HiBob, interpreting our company policies and providing support to an international team, conducting regular benefits reconciliation, participating in compliance deliverables such as EEO and Non-discrimination testing, and diversifying your skill set by contributing to the creation of new programs and strategic initiatives, such as integrating newly acquired companies into the Flashpoint ecosystem.

Trusted by governments, commercial enterprises, and educational institutions worldwide, Flashpoint helps organizations protect their most critical assets, infrastructure, and stakeholders from security risks such as cyber threats, ransomware, fraud, physical threats, and more. Leading security practitioners—including physical and corporate security, cyber threat intelligence (CTI), vulnerability management, and vendor risk management teams—rely on the Flashpoint Intelligence Platform, comprising open source (OSINT) and closed intelligence, to proactively identify and mitigate risk and stay ahead of the evolving threat landscape. Learn more at www.flashpoint.io.

We have a role for you if:

• You have supported global HR operations such as compliance-related projects, coordinating and administering employee benefits, onboarding and offboarding across multiple countries
• You have experience using excel for functions such as organizing employee data for import into HRIS systems, creating pivot tables, and writing dynamic formulas
• You have been in a growing, scaling environment and know that flexibility, communication, adaptability, teamwork and context switching throughout the day are business-as-usual
• You have been responsible for all things HRIS, and have a knack for data analysis and recognizing patterns in data
• You have been responsible for global HR data management, ensuring accurate and confidential handling of employee records, HRIS system integrity, and reporting

What you will achieve:

Within 30 days, you have:

• Became acquainted with and comfortable using the People Ops stack of tools
• Started to build relationships with the broader People Ops team
• Familiarized yourself with key company stakeholders
• Shadowed the members of the People Experience pillar to learn and understand critical functions
• Spent time learning and understanding team and job-specific processes, as well as company policies with the intention to be an expert on such areas of ownership

Within 60 days , you have:

• Conducted a benefits reconciliation project to ensure accurate account of enrollments for billing
• Responded to team member inquiries for support
• Became acquainted with our Health and Wellbeing Benefits across countries and the EDI feeds that process them
• Set up new hires and offboarded departing Flashpointers in Bob and ADP WFN, and are maintaining/organizing digital employment files, respectively

By 90 days, you are:

• Monitoring for integration failures between our systems, ensuring data integrity
• Contributing to People Ops projects and process improvement, looking for ways to build scalability into everything we do
• Managing all HRIS tasks from end to end
• Able to review our benefits feeds and know if there is a error
• Able to recognize when and who something needs to be escalated to
• Operating as the first point of support for all team member inquiries

To be successful in this role, you will need:

• Knowledge of U.S. labor laws and regulations to ensure compliance with legal requirements
• Experience administering and maintaining ADP WorkforceNow; you are fully proficient in navigating, administering and troubleshooting WFN.
• Exceptional organizational skills and attention to detail
• Experience using user friendly HRIS systems like BambooHR or HiBob
• Basic knowledge of Canadian and UK HR practices and employment laws
• Experience in People Operations, preferably in a high-growth environment that supports multi-country operations
• High level of proficiency in Excel, including advanced knowledge of formulas, data analysis, and creating dynamic spreadsheets

Base Pay Range: $72,100/yr. - $80,000/yr. Plus bonus

Why Flashpoint is a Great Place to Work:

• Perks. Flashpoint understands that personal wellness is one of the keys to a happy, healthy and productive work environment. That’s why we also prioritize health and wellness perks like gym reimbursements, expensed lunches, cool cultural initiatives and inclusive employee events.
• Diversity. Flashpoint is committed to fostering, cultivating and preserving a culture of diversity, inclusion, belonging, and equity. We recognize that diversity is key to achieving our vision. We believe that every person and their experiences contribute to building a work environment and products and services that will change the world.
• A Great Place to Work. Literally. According to the 99% of employees surveyed, Flashpoint earned designation as a Great Place to Work-Certified™ Company for 2021. 100% of employees agree that new hires are made to feel welcome and appreciated. If you are interested in learning more, please check out our Certified Profile.
• Career Growth. Flashpoint is invested in the growth of our team members and understands that frequent, two-way feedback is critical to that growth. We encourage regular one-on-ones with your manager, a regular schedule of performance reviews, learning and development opportunities, and guidance through formalized career paths; whether that be towards being a great manager, being a great individual contributor, or a lateral move to gain breadth of knowledge and experience.
• Culture and Belonging. Our company’s culture isn’t something you join, it’s something you build and shape, and each person's unique backgrounds and experiences contribute to who Flashpoint is and will become. You will have ample opportunities to connect with coworkers through various communication channels and company-funded virtual events: book clubs, happy hours, committees, DIBE discussion group, Donut mixers, local team member meetups and much more.