People Operations Officer Jobs

Exceptional leadership and team management skills, adept at motivating and guiding diverse teams.

Company culture of investing in its employees through career advancement and continuing education, plus top-level industry coaching from best-in-the-business leadership.

10+ years of leadership experience in HR, with a focus on innovative practices and tools.

Established network in the HR domain, with experience in managing relationships with external partners and vendors.

Stellar communication skills, adept at collaborating across all organizational levels.

High level of influence within new initiatives, major projects, cutting edge technology, and strategy.

Exceptional leadership and team management skills, adept at motivating and guiding diverse teams.

Company culture of investing in its employees through career advancement and continuing education, plus top-level industry coaching from best-in-the-business leadership.

10+ years of leadership experience in HR, with a focus on innovative practices and tools.

Established network in the HR domain, with experience in managing relationships with external partners and vendors.

Stellar communication skills, adept at collaborating across all organizational levels.

High level of influence within new initiatives, major projects, cutting edge technology, and strategy.

Possess strong project management, data analysis and data structuring/reporting abilities 

Are technically savvy, digitally fluent, and strong with Human Capital Management technologies 

Have extensive experience with developing high impact practices, programs, tools, and workshops across a diverse set of human capital initiatives

Possess advanced knowledge in organizational design principles, methodologies, and frameworks with a proven track record of leading successful organizational transformations

Use your emotional intelligence to inspire and influence stakeholders at all levels, navigate sensitive discussions and manage conflicts.

Unite in our wildly different personal experiences to bring together open minds and encourage innovation

Implement effective performance management processes, including goal setting, feedback, and development plans.

Ensure compliance with all employment laws and regulations, and manage employee relations issues effectively.

·Strong strategic thinking and leadership skills.

·Excellent knowledge of HR best practices and employment laws.

·Exceptional communication and interpersonal skills.

·Experience in the restaurant or hospitality industry is a plus.

Assist with benefits administration, including enrollment, changes, and responding ti employee inquiries.

Collaborate with cross-functional teams to address employee inquiries and provide an exceptional employee experience.

Bachelor's degree in HR, People Operations, Operations or related field (or equivalent experience)

1-2 years of experience in HR, People Ops, or Operations (internship experience considered).

Strong organizational skills and attention to details.

Excellent communication skills, both written and verbal.

Possess strong project management, data analysis and data structuring/reporting abilities

Are technically savvy, digitally fluent, and strong with Human Capital Management technologies

Wide range of benefits, including medical, dental, 401k, STD, life, and telehealth mental health counseling*

UNLIMITED PTO (that you are encouraged to use and with a minimum requirement)

Have extensive experience with developing high impact practices, programs, tools, and workshops across a diverse set of human capital initiatives

Possess advanced knowledge in organizational design principles, methodologies, and frameworks with a proven track record of leading successful organizational transformations

Experience in a public venue, park, museum, cultural institution or business improvement district and an appreciation for Brooklyn a plus.

Key Responsibilities + Essential Duties

Culture Building + Employee Experience

Candidate Competencies | Personal Qualities

Relationship Builder + Effective Communicator

Commitment to Equal Employment Opportunity

Provide an excellent customer experience by initiating effective communication and utilizing strong problem-solving skills to focus on the solution

Associate's degree or similar work experience

1+ years of experience in Human Resources or administrative role

Comfortable working in remote/ distributed teams

Excellent interpersonal skills and effective verbal and written communication skills

Able to multitask, prioritize, and manage time efficiently

Demonstrate critical thinking skills, problem solving abilities, and the ability to work independently

Maintain informational resources (New Hire Website, The Nook, The Benefits Center)

Assist in creating knowledge base articles, videos‚ and training solutions to common trends

Manage employment inquiries in AskHR to include employee response, ticket assignment and monitoring and reporting

Provide navigation support and assistance with employee, manager and HRBP self-service tools

Confident and assertive with experience positioning HR as a strategic resource

Continuously improve our employee lifecycle management via automation, innovation, and the latest HR trends for recruitment, onboarding, development, retention, and offboarding.

3-5 years of experience in HR, ideally in consumer retail, food/beverage, hospitality industry, and/or production facilities.

Minimum of two years of full cycle recruiting experience, preferably in the consumer-packaged goods (CPG) industry.

Strong skills in recruiting, sourcing, and closing candidates.

Excellent organizational skills with the ability to prioritize effectively and handle multiple tasks simultaneously.

Strong written and verbal communication skills.

Employee Data Management: Maintain and update employee records, ensuring data accuracy in our HRIS and other relevant systems.

Cross-functional Collaboration: Work closely with various departments, including Finance and IT, to ensure accurate information flow and consistent processes.

Bring 2-4 years of experience in a People Operations role, with a strong understanding of People processes and compliance.

Bring excellent organizational skills with high attention to detail.

Have strong analytical and problem-solving abilities.

Bring effective communication skills, both written and verbal.

3+ years of Payroll and Benefits experience

Working knowledge of federal, state and local employment legislation including final pay and time & attendance laws; multi-state experience preferred

Develop strong partnerships with vendors including payroll, benefits, etc.

Foster a welcoming new hire experience by assisting with new hire orientation

Comply with applicable federal, state and local regulations including reporting requirements

Manage employee onboarding and offboarding administration

Demonstrated adaptability and change management skills

Experience with end-to-end management and reporting of employee data and ensuring data integrity across HRIS systems and spreadsheets

Apply effective change-management principles, including leadership and management of change programs/methodologies needed to drive large-scale change processes

Develop and direct performance management strategy, expectations, feedback, evaluations

Performance management, development & learning

Maintain knowledge of industry trends & best practices, remain current on HR legislation

Maintain knowledge of HR policies, programs, laws and issues.

Provide technical advice and knowledge to others within the human resources discipline.

Manage other areas such as employee communication, employee safety and health and community relations.

Manage the budget and other financial measures of the Human Resources Department.

Plan, develop, organize, implement, direct and evaluate the organization's human resource function and performance.

Provide leadership to the HR team and build organizational capability and effectiveness. Ensure a strong focus on internal customer satisfaction.

You’ll support our Talent Acquisition efforts by assisting with scheduling remote and on-site interviews with candidates.

This job requires superhuman organizational skills and you’re ready to show them off.

Being detail-oriented is one of your top qualities.

This role requires you to be onsite at our Boston Fenway office 3-4 days per week.

At least fifteen years of human resource management experience required, with strategic, talent management, and/or business development experience highly preferred.

Strong project management and organizational skills.

Develop strong collaborative working relationships with management and employees to deliver value- added HR services.

Provide coaching to all levels of leadership and management on employee feedback, development, goal setting and performance management.

Demonstrated ability to work effectively within a senior management team to lead an organization.

We offer a fantastic benefits package which includes:

Assist the Manager, People Operations with benefits administration

4+ years of experience with benefits administration

Act as the point person for our employees’ benefits questions; work to resolve any issues

Onboarding new employees using Lever, Sapling and UKG and ensure an outstanding new hire experience

Own the workflow for role changes, department / manager changes and employee offboarding

4+ years of experience in a human resources or people role

·Previous experience with Service Now or other CRM/case management systems preferred

·The person in this role will help manage our internal fulfillment systems, and work closely

·In this role, you will work with the program team to deliver an excellent employee experience.

·Demonstrated experience analyzing and proactively solving complex business problems that require collaboration across multiple teams

·Experience with logistics processes and terminology preferred

People Operations Program Support Specialist

Assist the Manager, People Operations with benefits administration

4+ years of experience with benefits administration

Act as the point person for our employees’ benefits questions; work to resolve any issues

Onboarding new employees using Lever, Sapling and UKG and ensure an outstanding new hire experience

Own the workflow for role changes, department / manager changes and employee offboarding

4+ years of experience in a human resources or people role