Unfortunately, this job posting is expired.
Don't worry, we can still help! Below, please find related information to help you with your job search.
Don't worry, we can still help! Below, please find related information to help you with your job search.
Related keywords
- Partner Success Account Manager
- Partner Success Manager
- Academic Partner Success Manager
- Partner Customer Success Manager
- Partner Success Deliver Manager
- Strategic Partner Success Manager
- Principal Partner Success Manager
- Partner Success Associate Manager
- Senior Partner Success Manager
- Associate Partner Success Manager
Some similar recruitments
Customer Success Manager - Houston
Recruited by Energy Aspects 8 months ago
Address Houston, TX, United States
Customer Success Manager Jobs
Recruited by Hope Squad 8 months ago
Address Dallas, TX, United States
Customer Success Manager, Nonprofit
Recruited by Canva 8 months ago
Address Austin, TX, United States
Production Readiness Manager (Performance & Deployment Success Partner)
Recruited by Workday 9 months ago
Address , Atlanta
$85,200 - $127,800 a year
Customer Success Partner Jobs
Recruited by Confiz 9 months ago
Address Dallas, TX, United States
Customer Success Manager Jobs
Recruited by Supply Wisdom 9 months ago
Address , Atlanta, Ga
Partner Success Associate Principal, Central Us
Recruited by Via 9 months ago
Address Dallas, TX, United States
Customer Success Manager - Modern Work & Security
Recruited by Microsoft 9 months ago
Address , Atlanta, Ga
$38.89 - $77.98 an hour
Customer Success Manager - South
Recruited by Wiz 9 months ago
Address Dallas, TX, United States
Customer Success Manager - South
Recruited by Wiz 9 months ago
Address Austin, TX, United States
Customer Success Manager - Dallas Based
Recruited by Rosterfy 9 months ago
Address Dallas, TX, United States
Customer Success Manager (Remote)
Recruited by SafeBase 9 months ago
Address Austin, TX, United States
Sr. Customer Success Manager , Strategic Account Services
Recruited by Amazon 9 months ago
Address Austin, TX, United States
Partner Success Account Manager
Recruited by Expedia Group 9 months ago
Address Austin, TX, United States
Customer Success Manager, Enterprise
Recruited by AlertMedia 9 months ago
Address Austin, TX, United States
Customer Success Manager - Duo Security
Recruited by Duo Security 10 months ago
Address Austin, TX, United States
Associate Partner Manager Jobs
Recruited by Atlassian 10 months ago
Address Austin, TX, United States
Customer Success Manager - Remote
Recruited by Neo4j 10 months ago
Address Austin, TX, United States
Customer Success Manager (Tx)
Recruited by Transfr 10 months ago
Address Austin, TX, United States
Customer Success Manager Jobs
Recruited by ITR Partners 10 months ago
Address Dallas County, TX, United States
Hcm Customer Success Manager
Recruited by NEOGOV 10 months ago
Address Austin, TX, United States
Customer Success Manager - 23220
Recruited by Enverus 10 months ago
Address Greater Houston, United States
Customer Success Manager, Access
Recruited by Palo Alto Networks 10 months ago
Address Plano, TX, United States
Csm - Customer Success Manager
Recruited by Brevo 10 months ago
Address Austin, TX, United States
Customer Success Manager Jobs
Recruited by AlertMedia 10 months ago
Address Austin, TX, United States
Customer Success Manager Jobs
Recruited by Searchspring 10 months ago
Address San Antonio, TX, United States
Customer Success Manager - Telecom
Recruited by AirWorks 10 months ago
Address Greater Boston, United States
Customer Success Manager Jobs
Recruited by HistoryIT 10 months ago
Address Portland, Maine Metropolitan Area, United States
Customer Success Manager - Bittitan
Recruited by IDERA Software 11 months ago
Address Austin, TX, United States
Customer Success Manager Jobs
Recruited by Tessian 11 months ago
Address Greater Boston, United States
Sr. Customer Success Manager
Recruited by goHomePort 11 months ago
Address Colorado, United States
Customer Success Manager Jobs
Recruited by Yooz 11 months ago
Address Coppell, TX, United States
Customer Success Manager Jobs
Recruited by Murray Resources 11 months ago
Address Houston, TX, United States
Customer Success Manager Jobs
Recruited by Mastercard 11 months ago
Address Colorado, United States
Partner Success Manager Jobs
Company | Spot Insurance |
Address | Austin, TX, United States |
Employment type | FULL_TIME |
Salary | |
Category | Technology, Information and Internet |
Expires | 2023-09-07 |
Posted at | 9 months ago |
About Spot
- Attention to detail
- Fearless when it comes to trying new things and understanding new industries
- Organization
- Creative and strategic thinker
- Excellent communicator
- Timeliness
- Multi-faceted with the ability to seamlessly navigate between data and creative thinking
- Strong interpersonal skills
- Ability to think holistically - customer/partner experience focused from 360 degrees
- Ability to conceptualize and analyze problems and solutions in a proactive, constructive and creative manner
- Exceptional communication skills
- Ability to lead teams towards a goal both internally and externally
- Strong project management skills
- Relationship owner for designated partner accounts throughout the life of their partnership with Spot, from initial onboarding through renewals and upsells
- Develop onboarding and launch plans for new partners including working cross-functionally to mobilize and align the full internal team for launch
- Manage the creation of all launch deliverables including co-branded landing pages, partnership announcements, social campaigns, co-branded assets, etc
- Identify upsell/cross sell opportunities within the Spot portfolio of products
- Manage partnership documents required for ongoing account management such as, weekly status documents, creative asset management, monthly financial reporting, and quarterly updates
- Develop strong relationships with each partner, understanding their business goals/objectives, industry vertical, and culture
- Develop strategies to increase conversion across opt-in products
- Optimize partnership revenue opportunities through implementation upgrades/improvements and policy renewals
- Develop marketing strategies and materials to increase customer conversion including digital/physical marketing assets, onsite activations, experiential programs etc.
- Lead new partner onboarding, managing launch timelines and developing communications/marketing plan
- Creative thinking and development of new and unique ways to grow partnership conversion & upsell opportunities
- Work alongside our Solution Engineering team to ensure the implementation for new partners is smooth and seamless
- Monitor and report on partnership business performance including conversion rates and tracking towards goals to identify key trends
- Work closely with the Senior PSM’s & VP of Partner Success to execute projects to improve overall partnership growth and performance
- You’re extremely detail-oriented and organization is second nature to you
- Technology excites you; you’ve done away with old, archaic systems
- You love being a team player and rolling up your sleeves to get the job done
- You’re forward-thinking and are always looking for ways to improve our partner’s experience
- You’re a creative and strategic thinker; solving problems with innovative solutions is your jam
- You have strong communication skills and building meaningful relationships with clients is important to you
- 3-4 years of relevant experience in account management, implementation/onboarding or marketing, preferably for a startup or tech focused organization
- Brainstorming and strategizing ideas for building and growing partner offerings, implementation, and experiences
- Managing new partner needs and ongoing needs for live partners to make sure performance is on track for your accounts
- Effectively communicate the status, needs, projections, and wins of each of your partners to the cross-functional teams both within Spot, and to the partner
- Work with other Partner Success Managers to execute projects to improve overall partnership growth and performance
- Partner with our internal Insurance team to tailor an insurance policy specific to your partner’s core business
- Collaborate with Finance on monthly forecasting, invoicing/billing, tracking performance and optimizing revenue
- Working alongside the Customer Success team to ensure the partner’s customers have an excellent experience with Spot
- Working alongside the Technical/Engineering team to get partners set up in the Spot system, and maintain proper partner reporting
- Creating marketing assets for partners to build brand awareness and drive conversion
- Building meaningful relationships with partners through project planning, monthly check-ins, in-person visits, and additional support when needed
- Maintaining an up-to-date status of contracts, conversion rates, creative deliverables, and Spot company wiki for active partnerships
- Evaluating purchase and claims data to stay up-to-date and knowledgeable on the health of active partner integrations and sharing important insights with partners
- You’re unflappable, cool as a cucumber….pressure is your jam
- It is a requirement in this role to become licensed within your first 90 days of employment
- Some may call you a creative, others may say you're a strategist–but in reality, you’re the perfect combo of both
- You can develop a hypothesis based on an analysis of data
- You aim to please and kill people with kindness
- Your calendar, email inbox, and to-do lists are color-coded and organized to a T
- You’re just as productive working from home as you are in an office
- PTO (Vacation, Sick & Holidays)
- 401k
- Medical, Dental & Vision
- Parental Leave
- Fully Remote
-
Systems Analyst - Excel, Xml, Sql, Scripting
By CyberCoders At Salt Lake City, UT, United States 8 months ago
-
(Senior) Finance & Shared Services Manager
By Catholics For Choice At Washington, DC, United States 8 months ago
-
Paralegal - Probate Administration
By CyberCoders At Miami, FL, United States 8 months ago
-
Account Executive - Automotive Software
By ECW Search At United States 8 months ago
-
Construction Project Coordinator Jobs
By CyberCoders At River Falls, WI, United States 8 months ago