Unfortunately, this job posting is expired.
Don't worry, we can still help! Below, please find related information to help you with your job search.
Don't worry, we can still help! Below, please find related information to help you with your job search.
Related keywords
- Customer Success
- Content Customer Success Manager
- Partner Customer Success Manager
- District Customer Success Manager
- Lead Customer Success Manager
- Works Customer Success Manager
- Customer Success Manager 35886
- Clinical Customer Success Manager
- Customer Success Specialist – Security Usps
- Customer Success Manager
Some similar recruitments
Customer Success & Support Representative
Recruited by Sock Club 8 months ago
Address Austin, TX, United States
Customer Success Representative Jobs
Recruited by Blinq 8 months ago
Address Austin, TX, United States
Customer Success Manager, Onboarding
Recruited by Semrush 8 months ago
Address Dallas, TX, United States
Customer Success Manager - Houston
Recruited by Energy Aspects 8 months ago
Address Houston, TX, United States
Customer Success Manager Jobs
Recruited by Hope Squad 8 months ago
Address Dallas, TX, United States
Administrative Assistant - Ges East Customer Success
Recruited by Cisco 8 months ago
Address Richardson, TX, United States
Customer Success Manager, Nonprofit
Recruited by Canva 8 months ago
Address Austin, TX, United States
Customer Success Operations Manager
Recruited by Miro 8 months ago
Address Austin, TX, United States
Production Readiness Manager (Performance & Deployment Success Partner)
Recruited by Workday 9 months ago
Address , Atlanta
$85,200 - $127,800 a year
Customer Success Partner Jobs
Recruited by Confiz 9 months ago
Address Dallas, TX, United States
Customer Success Engineer, Ngfw
Recruited by Palo Alto Networks 9 months ago
Address , Plano
$142,800 - $231,000 a year
Director, Customer Success (Travel & Hospitality)
Recruited by Revenue Analytics 9 months ago
Address , Atlanta
Partner Success Manager Jobs
Recruited by Spot Insurance 9 months ago
Address Austin, TX, United States
Customer Success Manager Jobs
Recruited by Supply Wisdom 9 months ago
Address , Atlanta, Ga
Customer Success Manager - Modern Work & Security
Recruited by Microsoft 9 months ago
Address , Atlanta, Ga
$38.89 - $77.98 an hour
Customer Success Manager - Duo Security
Company | Duo Security |
Address | Austin, TX, United States |
Employment type | FULL_TIME |
Salary | |
Category | Computer Hardware Manufacturing,Software Development,Computer Networking Products |
Expires | 2023-08-13 |
Posted at | 10 months ago |
Duo Security, now part of Cisco, is the leading multi-factor authentication (MFA) and secure access provider.
- Driving the ultimate success of your customers, including their onboarding experience, ongoing feature adoption, and renewal
- Driving seamless onboarding processes and working cross-functionally with our support and services team to proactively lead successful deployments
- Developing and fostering a trusted advisor relationship to establish and maintain credibility
- Providing recommendations based on customer's infrastructure and use cases, process feature requests, and engage customers in product betas, case studies, and webinars as applicable
- Proactively identifying new opportunities for expansion and up-sell opportunities across your book of business by collaborating with the sales team to ensure subscription growth and increased solution footprint
- Translating customer sentiment to internal teams and appropriately advocating for strategic product decisions.
- Developing and implementing tailored strategies that provide continued value to the customer, ensuring renewals and driving long-term account growth
- Ensuring that customers derive maximum value from their investment in Duo and fully use their subscriptions and services on an ongoing basis
- Project Management: You can execute standardized processes and tools to document customer objectives and project the health of an entire book of business. You can effectively prioritize multiple projects to manage and deliver on customer and internal expectations.
- Building Collaborative Relationships: You can proactively collaborate with internal & customer stakeholders to identify opportunities, address challenging situations, support customers through incident response situations. You can influence decision-makers, use discovery questions, and deliver solutions that work for the customer.
- Active Learning and Continuous Improvement: You are curious and can continuously learn about product features and functionality, can map explicitly stated customer business requirements and use cases back to product features, process feature requests, and engage customers in product betas, case studies, webinars, etc., as applicable.
- Self Awareness: You possess self-awareness, own accountability for responsibilities & commitments. You can provide, receive, consider, and incorporate actionable feedback to/from your peers and leadership.
- Strategic Planning and Account Management: You can develop and execute strategies for a customer portfolio, including customer engagement, risk identification & mitigation, product adoption, customer expansions, and product upgrades.
- Effective Communication + Ability to Influence: You can demonstrate active listening, synthesize information, effectively communicate, and present with confidence and empathy to varied internal and customer stakeholders.
- Team Player: You can proactively contribute to a positive environment that values people and work, openly share problems and successes, and work across teams to help refine processes and achieve goals.
-
Systems Analyst - Excel, Xml, Sql, Scripting
By CyberCoders At Salt Lake City, UT, United States 8 months ago
-
(Senior) Finance & Shared Services Manager
By Catholics For Choice At Washington, DC, United States 8 months ago
-
Paralegal - Probate Administration
By CyberCoders At Miami, FL, United States 8 months ago
-
Account Executive - Automotive Software
By ECW Search At United States 8 months ago
-
Construction Project Coordinator Jobs
By CyberCoders At River Falls, WI, United States 8 months ago