Salary: $32,240.00 - $52,478.40 Annually
Description
THIS POSTING IS FOR THE HEALTH & HUMAN SERVICES AGENCY BUT MAY BE USED FOR OTHER DEPARTMENTS COUNTY-WIDE.
THERE ARE MULITPLE VACANCIES BUT PLEASE NOTE THE CURRENT OFFICE ASSISTANT III VACANCY WILL REQUIRE ENGLISH/SPANISH BILINGUAL PROFICIENCY
Level I
Under supervision, to learn, assist with, and perform a variety of office, administrative, and general support work for an assigned County department or work unit; to greet office visitors and answer the telephone, providing information and referring visitors/callers to others; to learn to operate and use computers and office equipment; and to do related work as required.
Level II
Under general supervision, to perform a variety of office, administrative, and general support work for an assigned County department or work unit; to greet office visitors and answer the telephone, providing information and referring visitors/callers to others; to operate and use computers and office equipment; and to do related work as required.
DISTINGUISHING CHARACTERISTICS
Level I
This is the entry, training, and first working level in the Office Assistant class series. Incumbents learn, assist with, and perform a variety of office, administrative, and general support work. This class is distinguished from Office Assistant II in that incumbents perform a lesser scope of assignments under closer supervision. When an incumbent has demonstrated sound work habits and sufficient skills, they may be promoted to the next higher level of Office Assistant II.
Level II
This is the second working level in the Office Assistant class series. Incumbents have responsibility for performing a variety of office, administrative, and general support work which requires previous background and experience. This class is distinguished from Office Assistant I in that incumbents perform a greater scope of assignments requiring more in-depth knowledge of County/department/unit functions, procedures, and policies. It is distinguished from Office Assistant III in that Office Assistant III incumbents perform more specialized and complex work and may have day-to-day responsibility for an assigned work area. Also, incumbents in the Office Assistant III class may provide lead direction and work coordination for other staff.
REPORTS TO
Level I/II/III
A variety of County supervisory or management positions, depending upon the department or program area where assigned.
CLASSIFICATIONS SUPERVISED
Level I/II
This is not a supervisory class.
Level III
This is a work coordination and lead worker class.
Typical Physical Requirements
Sit for extended periods; frequently stand and walk; normal manual dexterity and eye-hand coordination; lift and move objects weighing up to 25 lbs.; corrected hearing and vision to normal range; verbal communication; use of office equipment, including computer, telephone, calculator, copiers, and FAX.
TYPICAL WORKING CONDITIONS
Work is performed in an office environment; continuous contact with other staff and the public.
Example of Duties
(The following is used as a partial description and is not restrictive as to duties required.)
Level I
Learns and performs a variety of office, administrative, and general support assignments; gathers, assembles, organizes, and tabulates data and information; serves as an office receptionist greeting office visitors and answering the telephone, providing information and making referrals to other staff; receives, sorts, and distributes mail; learns and maintains and updates records and information retrieval systems; records and logs invoices, claims, and other documents; types/word processes and proofreads a variety of documents and material; may work on special reports, projects, and publications; may assist with maintaining family support and/or public assistance records; may learn to update and maintain computerized records and generate reports; may learn and use spreadsheets and other special computer software; operates office equipment.
Level II
Performs a variety of office, administrative, and general support assignments
Gathers, assembles, organizes, and tabulates data and information serves as an office receptionist greeting office visitors and answering the telephone, providing information and making referrals to other staff
Receives, sorts, and distributes mail
Maintains and updates records and information retrieval systems Records and logs invoices, claims, and other documents
Types/word processes and proofreads a variety of documents and material
May work on special reports, projects, and publications
May assist with maintaining family support and/or public assistance records
May update and maintain computerized records and generate reports May use spreadsheets and other special computer software
Operates office equipment.
Level III
Performs a variety of the more complex office, administrative, and general support assignments; may be assigned day-to-day responsibility for the office support functions of a work unit; may provide lead direction and work coordination for assigned staff; gathers, assembles, organizes, and tabulates data and information; serves as an office receptionist greeting office visitors and answering the telephone, providing information and making referrals to other staff; receives, sorts, and distributes mail; maintains and updates records and information retrieval systems; records and logs invoices, claims, and other documents; types/word processes and proofreads a variety of documents and material; may work on special reports, projects, and publications; may assist with maintaining family support and/or public assistance records; completes and mails income verifications; updates and maintain computerized records and generates reports; may prepare and file court papers; may assist with preparing Court Reports; may prepare Juvenile In-Custody reports; may develop and maintain chronological activity records of people on special programs; may log in and process applications and documents; calculates fees for permits; develops computer records; may assist with compiling agenda packets for a Board or Commission; may take and transcribe meeting minutes; schedules appointments for staff; may process time sheets for a work units; develops and maintains deposit and receipt records; may review and maintain clinic files; uses spreadsheets and other special computer software; performs special assignments related to the Department and unit where assigned; operates office equipment.
Minimum Qualifications
Any combination of training and experience which would likely provide the required knowledge and abilities is qualifying. A typical way to obtain the required knowledge and abilities would be:
Level I
Some training in office skills is desirable.
Level II
One year of previous administrative, office, and general support work experience comparable to that of an Office Assistant I with San Benito County.
Level III
Two years of previous administrative, office, and general support work experience comparable to that of an Office Assistant with San Benito County.
Special Requirements
Some positions may have additional departmental requirements.
Knowledge Of/Ability To
Knowledge Of
Level I
Correct English usage, spelling, grammar, and punctuation.
Basic mathematics.
Level II
Policies and procedures of the Department and unit where assigned.
Good public relations techniques.
Maintenance of files and information retrieval systems.
Computers and software used in office and administrative support work.
Modern office methods and procedures.
Correct English usage, spelling, grammar, and punctuation.
Basic mathematics.
Level III
Policies and procedures of the Department and unit where assigned.
Thorough knowledge of specialized areas of office support where assigned.
Good publicrelations techniques.
Maintenance of files and information retrieval systems.
Computers and software used in office and administrative support work.
Modern office methods and procedures.
Correct English usage, spelling, grammar, and punctuation.
Basic mathematics.
Principles of work coordination, planning, and lead direction.
Ability To
Level I
Learn and perform a variety of administrative, office, and general support work with minimal guidance and supervision.
Read, interpret, and apply policies, procedures, and regulations.
Follow oral and written directions.
Type or use word processing software at an acceptable speed to meet production requirements.
Gather and organize data and information.
Maintain and update records and reports.
Learn to operate a computer and use department software in the performance of assigned work.
Operate and use office equipment.
Deal tactfully and courteously with the public and other staff when explaining the functions and policies of the work area where assigned.
Establish and maintain cooperative working relationships.
Level II
Perform a variety of administrative, office, and general support work with minimal guidance and supervision.
Read, interpret, and apply policies, procedures, and regulations.
Follow oral and written directions.
Type or use word processing software at an acceptable speed to meet production requirements.
Gather and organize data and information.
Maintain and update records and reports.
Operate a computer and use department software in the performance of assigned work.
Operate and use office equipment.
Deal tactfully and courteously with the public and other staff when explaining the functions and policies of the work area where assigned.
Establish and maintain cooperative working relationships.
Level III
Maintain on-going responsibility for the office support functions of an assigned work area
or unit.
Perform a variety of complex administrative, office, and general support work with minimal guidance and supervision.
Read, interpret, and apply policies, procedures, and regulations.
Follow oral and written directions.
Type or use word processing software at an acceptable speed to meet production requirements.
Gather and organize data and information.
Maintain and update records and reports.
Operate a computer and use department software in the performance of assigned work.
Operate and use office equipment.
Deal tactfully and courteously with the public and other staff when explaining the functions and policies of the work area where assigned.
Establish and maintain cooperative working relationships.
In accordance with California Government Code section 3100, et., seq., all County of San Benito employees are considered disaster service workers who may be required to report for duty, or remain on duty to address disaster service activities in the event of an emergency or disaster and are required to undertake an applicable loyalty oath.
San Benito County Benefits
Employees in regular, full-time positions will be eligible to participate in the following employee benefits:
Pay Day: Employees are paid bi-weekly.
Insurance Deductions: The insurance and benefits deductions will take place bi-monthly, normally the first two pay periods of the month. Bank/Credit union and 457 Retirement Deferrals deductions will take place bi-weekly.
Vacation: Based on continued years of service. Maximum accruals may apply depending on the bargaining unit.
- 10 to 14 years of service = 18 days per year
- 15 + years of service = 20 days per year
- 5 to 9 years of service = 15 days per year
Administrative Leave: Management employees receive 80 hours of administrative leave per calendar year. Forty (40) unused hours can be paid out at the end of the calendar year. Administrative leave is pro-rated.
Holidays: 13.5 holidays (including 3 floating) for most employees. Safety officers and dispatchers receive approximately 5% holiday pay in addition to their base pay in lieu of paid holidays off.
Sick Leave: 15 days per year. Maximum accruals apply.
Health Plan: Comprehensive medical and dental plans available for full-time employees. Employees appointed to a regular position at a time base of 50% or higher are also eligible to participate.
Vision Plan: MES Vision Plan offered which offers exams, frames and lenses on a 12-24-24 basis. The County pays for employee coverage and the employee can pay for dependent coverage. This benefit is available to FULL-TIME employees only.
Employee Assistance Program: The County provides confidential short-term counseling services to employees and dependents. Any regular employee is eligible for up to a total of three (3) hours of counseling sessions within any six (6) month period per County employee. Up to a maximum of six (6) sessions per calendar year are allowed per family
Life Insurance/AD&D: County pays for a $20,000 BASIC life insurance policy for each employee. Two other VOLUNTARY life insurance plans available, including AD&D.
Disability Insurance: General, Confidential and Management groups participate in the State Disability Insurance.
Credit Union: Membership to the Santa Clara Federal Credit Union is available to San Benito County employees.
Deferred Compensation: Employees may participate in tax-deferred retirement savings. Three 457 plans are available. Employees may rollover funds from prior 401k or 457 accounts. IRS limits apply.
Retirement: Regular employees will be enrolled into the CalPERS retirement system in accordance with the Public Employees' Retirement Law. Employee contributions vary according to bargaining unit.
All New Miscellaneous (non-Safety) employees enrolled into the CalPERS retirement system participate in the full formula of 2% at 62. Miscellaneous employees participate in Social Security in addition to CalPERS.
New Safety employees are covered by the safety full formula 2.7% at 57. Safety employees contribute 9% of the employee contribution. Safety employees do not participate in Social Security.
Supplemental Insurance: Employees may participate in various AFLAC plans such as accident, disability, and cancer insurances.
Additionaly, employees can enroll into a pre-tax cafeteria plan and flexible spending accounts including Unreimbursed Medical ($2500) and Dependent Care ($5000).
Health, Dental and Vision Insurance
Retirement Formula Local MISC 2% @ 62 for New PERS Members
Social Security (non-safety)
Vacation Based on Continued Years of Service
Sick Leave 15 Days Annually
Floating Holiday
457 Deferred Compensation
Credit Union
Flexible Spending Account
Employee Assistance Program
Group Life Insurance
Additional Optional Life Insurances & AD&D
Tuition Reimbursement
01
Please be sure to answer the supplemental questions thoroughly and accurately. Applicants are responsible for clearly, completely, and accurately identifying their qualifications. Your responses to the questions must be supported by both the work experience listed on your application as well as your resume. The rating of the supplemental questions may determine your application status and/or rank on the eligible list. Answers such as "see resume" or "see above" will remove you from consideration. I have read and understand the statement above concerning submission of supplemental questionnaire responses.
02
I understand all County employees will be required to take an Oath of Office and will be called upon to act as Disaster Service Workers, when needed.
03
How much experience do you have with administrative, office and general support work?
- 3 to less than 4 years
- 5 or more years
- 4 to less than 5 years
- 2 to less than 3 years
- 1 to less than 2 years
- No experience
04
Describe your level of proficiency with MS Outlook, Excel and Word.
- Advanced
- Beginner
- N/A
- Intermediate
05
How much experience do you have with file maintenance and record-keeping?
- Some experience
- A great deal of experience
- No experience
- Very little experience
06
How much experience do you have with administrative, office and general support work?
- No experience
- 4 to less than 5 years
- 5 or more years
- Less than 2 years
- 2 to less than 3 years
- 3 to less than 4 years
07
How much of your experience consists of public contact and in-person customer service?
- A great deal
- Very little
- None
- Some
08
Do you have experience working for a county or other local government agency?
09
Are you fluent in Spanish?
10
Do you have experience working with children in any professional capacity?
11
Describe any experience working with healthcare professionals.
Required Question
Closing Date/Time: 8/23/2023 5:00 PM Pacific
