Office Administrator Jobs

About the Company:

ASZ Caring Hearts Inc. is a provider of quality home care services in Oakland Park, Florida, and was established in December 2017. Since then, we have been committed to providing quality service to individuals with disabilities who are in need of home care assistance. Our passion to serve started with our founder. As a single parent raising twins with a developmental disability (Cerebral Palsy) and are wheelchair-bound, the need for genuine care emanated and was highlighted even more. Hence, it is our lifelong duty to render only quality home care services that will guarantee and allow individuals to live the life they deserve.

Job Summary:

The Office Administrator at ASZ Caring Hearts Inc. plays a crucial role in coordinating office operations, managing essential records, and serving as a primary liaison with staff, clients, and external stakeholders.

Key Responsibilities:

File and Data Management

• Maintain an organized filing system, routinely checking for documents that are expired or nearing expiration
• Archive old records as per company policy and regulatory requirements
• Keep essential office documents up-to-date, such as payroll calendars, staff and client contact lists, and other necessary reports

Communication and Liaison

• Establish relationships with educational institutions and therapy centers to promote the company's services and create potential recruitment channels
• Act as a primary point of contact for clients, addressing their concerns promptly and professionally
• Regularly reach out to Support Coordinators and Case Managers from insurance companies to maintain open and effective lines of communication

Office Administration

• Participate in maintaining a clean and organized office environment while ensuring the confidentiality of sensitive documents
• Create and manage a record for each staff member indicating their client assignments and pay rates
• Regularly process staff timesheets and handle job postings on employment platforms
• Monitor staff start dates to manage uniform reimbursement processes
• Appropriately dispose of and archive documents of past and non-engaged staff members

Requirements

Job Requirements:

• Previous work experience in Medical Billing & Coding and as a Medical Assistant is desirable
• High School Diploma is required
• Completion of a Level 2 background check as required by the state of Florida (AHCA - Agency for Healthcare Administration eligible)
• At least 6 months of administrative experience
• Strong organizational skills with the ability to multitask
• Must complete Home Health Aide Certification within 2 months of employment
• Familiarity with Microsoft Office applications
• Can have experience as a Patient Care Technician (PCT)
• Bilingual proficiency in either Creole or Spanish is preferred. Candidates should be able to read, write, and speak in either language
• Excellent phone communication skills

Benefits

Benefits:

• Vacation Leave: Employees will be entitled to 5 days (equivalent to 40 hours) of vacation leave annually
• Salary review after 90 days of employment
• Holiday Policy: We acknowledge the significance of major holidays. As such, our employees are allowed time off on these days. Specific information about which holidays are observed will be provided upon hiring
• Sick Leave: Our organization provides a sick leave allowance of 32 hours per year