Investigator Support Assistant (Office Automation)

Summary

As an Investigator Support Assistant at the GS-1802-7, you will be part of Miami District Office, Equal Employment Opportunity Commission. If selected, you will provide assistance and support to EEOC Investigators and staff who investigate cases for the lead civil rights agency responsible for enforcing federal laws that prohibit employment discrimination and perform related educational and outreach activities.

Learn more about this agency

This job is open to

• Family of overseas employees Family members of a federal employee or uniformed service member who is or was, working overseas.
• Veterans
• Federal employees - Competitive service Current or former competitive service federal employees.
• Career transition (CTAP, ICTAP, RPL) Federal employees who meet the definition of a "surplus" or "displaced" employee.
• Land & base management Certain current or former term or temporary federal employees of a land or base management agency.
• Individuals with disabilities
• Military spouses
• Peace Corps & AmeriCorps Vista

Duties

• Responding to routine requests for information from case files.
• Conducting research in case files and reference materials, as requested, Maintaining computerized case related data systems.
• Following up with individuals, as requested, to secure additional information.
• Handling routine inquiries from members of public, in writing and through face-to-face interaction.
• Interviewing individuals who believe they have been discriminated against; Counseling individuals on whether EEOC or some other organization has jurisdiction over their allegations.
• Organizing, maintaining, and transmitting case files in accordance with applicable statutes, regulations, policies, and procedures.
• Proofreading documents for correct spelling, grammar, punctuation, and compliance with correspondence policies.

Requirements Conditions of Employment

• Must be a U.S. Citizen or National
• May be required to successfully complete a probationary period
• Suitable for Federal employment, determined by a background investigation
• Males born after 12-31-59 must be registered for Selective Service
• This position requires a typing proficiency of at least 40 words per minute (WPM).

Qualifications

For the GS-7: You must have at least one year of specialized experience equivalent to the GS-06 level in the Federal service, such as:

• Generate reports, memoranda and a wide range of documents to track and compile data.
• Maintain, document, and finalize records and reports, to ensure they are complete and accurate.
• Assist investigators in developing a variety of evidentiary materials surrounding charges.
• Utilize fact finding techniques to assist in the preparation of investigative case files.
• Review and processing correspondence using multiple methodologies and assembling and organizing case files and managing a caseload.

Merit promotion applicants must meet time-in-grade requirement as defined in 5 CFR 300, Subpart F. One year at the GS-6 level is required to meet the time-in-grade requirements for the GS- 7 level.

Applicants must meet all eligibility requirements (e.g., time-in-grade and qualification requirements) within 30 days of the closing date specified in the vacancy announcement.

Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.

Education

This job does not have an education qualification requirement.

Additional Information

Relocation expenses will not be paid.

This is a bargaining unit position: National Council of EEOC Locals, No. 216 Representing BUS code 1125.

You will be expected to report to the duty station listed on this announcement.

This job opportunity announcement may be used to fill additional similar vacancies across EEOC.

If you are unable to apply online or need to fax a document that you do not have in electronic form, please refer to the agency contact information.

Veterans Employment Opportunity Act (VEOA): To be eligible for a VEOA appointment under Merit Promotion procedures, the veteran must be a preference eligible or a veteran separated after 3 years or more of continuous active service performed under honorable conditions.

Noncompetitive Appointment Authorities: For more information on noncompetitive appointment authority eligibility requirements visit the following websites:

• Special Hiring Authorities for Veterans
• Foreign Service Employees
• Family of overseas employees
• Peace Corps & AmeriCorps VISTA
• Special Hiring Authorities for Certain Military Spouses
• Persons with Disabilities, Schedule A

Males born after 12-31-59 must be registered or exempt from Selective Service (see: https://www.sss.gov/Home/Registration )

All employees of the Federal government are subject to the conflict of interest statutes and regulations including the Standards of Ethical Conduct that govern activities with outside organizations and reporting financial holdings. This position may require the incumbent to complete a confidential financial disclosure report within 30 days of appointment.

A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new window Learn more about federal benefits .

Review our benefits

Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.