Hr Support Coordinator Jobs

Welcome to the Family!

Elior North America Family of Companies

When you join Elior North America, you are joining a food service team that is united in our appetite for growth and in our passion to make an impact on our world.

As a food service company, we have the privilege to serve our communities in a meaningful way. Each meal our teams prepare, serve or deliver is an opportunity to connect with our customers and to help brighten their day while providing nourishment to their bodies and minds. This is the core of our united mission.

Each one of our distinct companies is trusted within the industries they serve, including K-12 schools, colleges and universities, healthcare, senior living and senior nutrition, corporate dining, cultural attractions, corrections and prepared meals.

The Elior North America corporate teams’ purpose is to support every company and segment with the necessary resources to develop the team members and grow the business.

The Role at a glance:

As the Human Resources Coordinator, you will provide administrative HR support with the goal of fostering a healthy, efficient, and positive workplace by ensuring that all administrative HR processes/procedures are executed seamlessly. In this role you will provide level 1 employee relations support for Operations Leaders across Elior’s 12 Segments. You are responsible for supporting reporting, projects, programs and initiatives designed by Corporate HR and Site Management related to Talent Acquisition, Workforce Planning and Employment, Rewards and Recognition, etc.

This is a transactional support position, and we need an individual who enjoys supporting data, reporting, payroll, and able to interpret and explain our policies.

What you’ll be doing:

• Data requests (reporting relationships report, Business Development requests, etc.)
• Assist site leaders with Kronos and pay related transactions
• Maintain open communication channels with hourly employees to resolve pay related issues
• Conduct initial investigations of level 1 Employee Relations issues and HR based transactional issues
• Support Employee Engagement Activities
• Field issues from Operations and facilitate resolution
• Track and report participation in Elior Training: My Elior Journey, Monthly Training, Harassment, etc.
• Champion for compliance (HR Audit, Required Training, etc.)
• Assist in creation of SOPs
• Employee maintenance administration using the PSCR system
• Organizational Charts Maintenance
• Analyzing data and reporting finding and trends
• Seek ways to improve and document HR process, transactions and outcomes
• File management

What we’re looking for:

Must-haves:

• 2-4 years of HR experience
• Experience in interpreting and communicating policies
• Ability to establish and maintain effective working relationships
• Proficient in Microsoft Suite including Excel – pivot tables, vlookup, etc.
• Ability to communicate effectively both verbally and in writing
• Travel: minimal for open enrollment, business needs, training (less than 10%)
• Experience in supporting employee payroll questions

Nice-to-haves:

• Experience with Unemployment
• Experience with a ticketing system (Zendesk preferred)
• Experience with Leave of Absences