Fully Remote Hr Assistant Ii (Customer Service) ($21.00 / Hour)

Join the employer's HR team and make a difference for all internal employees! As a prospective candidate, you will have the opportunity to contribute to a world-class employee experience and work with various HR departments to provide solutions for employees. With a focus on research, analytical skills, and customer service, you will thrive in a fast-paced, changing HR environment. This 6-month contract position has the potential for extension and offers the flexibility of remote work.

Job Details

• Schedule: May require working at least one weekend day, flexibility needed.
• Job Title: HR Assistant II
• Duration: 6 Month Contract with possibility for extension
• Location: 100% Remote

Responsibilities

• Handle confidential and sensitive information with integrity and ethical behavior.
• Work one-on-one with employees to address their needs while collaborating with HR Business Partners, Benefits, Stocks, Payroll, Talent Management, and Operations teams.
• Serve as the first point of contact for internal employees regarding payroll, policies, benefits, and other inquiries.
• Continuously improve HR processes and provide exceptional customer service in a fast-paced environment.
• Utilize research skills and case management system to accurately document and track every call.

Qualifications

• 6+ months of experience with Microsoft Office products and applications, especially Excel.
• Experience working in confidential environments.
• 6+ months of customer service experience.
• High school diploma or equivalent.
• 6+ months of human resources experience.

Preferred Qualifications

• 1+ years of customer service experience.
• HR experience in payroll and benefits.
• 1+ years of experience with Microsoft Office products and applications.
• Technical abilities in HR software.
• 1+ years of human resources experience.
• Experience using knowledge databases and research skills.

Additional Information

• For more information about Aston Carter, visit AstonCarter.com.
• Scammers may pose as Aston Carter, but we will never contact you via Gmail, Telegram, or WhatsApp, nor solicit money from you.
• Reasonable accommodations for disabilities are available upon request.
• Aston Carter is part of Allegis Group, a global leader in talent solutions.
• Equal opportunity employer.

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