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Fully Remote Customer Advocate Jobs

Customer Service Representative (Fully Remote)
By Verisys At United States
Manages team mailbox, responds to emails within 8 business hours, and logs Salesforce cases to track progress of requests
Strong customer service, critical thinking and problem-solving skills
Excellent written and verbal communication skills
Experience in Healthcare or related industry
Schedule requirements: 4 x ten hour shifts: Monday - Thursday from 7:30am-5:30pm MST
Provides excellent customer service via calls, chats, and emails
$16-18/Hr. Fully Remote Friendly Customer Service Representative Florida
By RemX | The Workforce Experts At Tallahassee, FL, United States
1 year of call center experience required.
Work From Home Call Center Environment.
Great communication skills and the ability to work in a team-focused environment.
Must have High Speed Internet and Ability to work from Home. Equipment Provided.
Answer inbound/ outbound calls responding to general questions and concerns.
Provide positive and friendly customer service.
Fully Remote - Customer Care Representative I
By STERIS At Des Plaines, IL, United States
Provide post-order management support including issue resolution.
Manage Customer response level as indicated to meet Customer expectations.
Must be knowledgeable on where to send what repairs and returns including responding to inquiries about HFG products and services…
Utilize available resources to update or increase knowledge on products, systems, procedures, procedures and Corporate initiatives.
1-2 years business experience (direct contact with Customers and Sales)
Strong decision-making skills; understands how decisions impact the Customer and the Company
Customer Support/Data Entry - Fully Remote
By HelpWelp At United States
MINIMUM SKILLS, KNOWLEDGE AND ABILITY REQUIREMENTS:
Knowledge of medical terminology preferred, but not required.
Detail oriented, good analytical skills, verbal and written communication skills, with demonstrated ability to communicate with others at all levels
Excellent interpersonal and customer service skills with a focus on customer satisfaction.
General computer knowledge including proficiency in Microsoft Office applications required
Attach incoming facsimile images to a new or existing patient record.
Remote Patient Advocate - Healthcare Customer Service
By CareCentrix At United States
Must have knowledge of basic spreadsheet, word processing, and data entry skills.
Must have strong organizational skills and be able to effectively manage and prioritize tasks.
High School Diploma or the equivalent plus a minimum of one year medical terminology or medical services experience required.
Must be proficient and comfortable in a computer based environment. Experience in a call center environment preferred.
Full range of benefits including Health, Dental and Vision with HSA Employer Contributions and Dependent Care FSA Employer Match.
Advancement opportunities, professional skills training, and tuition Reimbursement
Fully Remote Customer Service Representative
By Cognizant At Charlotte, NC, United States
Perform catalog management maintenance for customer order guides
Offers Sales and Sales Support interactions from Customers and Sales Associates (phone and email) such as general inquiries, feedback or incidents
Uses computerized system for tracking, information gathering, and/or troubleshooting.
Answers basic inquiries and resolves basic problems.
Actively re-directs incoming callers to self-service options
Performs proactive outbound follow-up communications, as necessary
Fully Remote Customer Service Representative.
By Valvoline Global KSA, an Aramco company At United States
Quoting prives for services offered by the retail locations and their partners.
Assess customers needs and requirements to help drive them into our stores
Utilizing research skills to troubleshoot customer issues
Remote position requires stable high speed internet and ability to hard wire directly to router
Terms and conditions apply and benefits may differ depending on position.
At least one year of customer service experience or call center experience
Customer Service Advocate Ii (Remote)
By BlueCross BlueShield of South Carolina At , Nashville, 37214
Respond to, research and/or assist with priority inquiries and special projects as required by management
Provide feedback to management regarding customer problems, questions and needs
Maintain accurate records on complaints and/or other customer comments, and makes recommendations for changes to management
Follow through on complaints until resolved or reports to management as needed
Maintain basic knowledge of quality work instructions and company policies
1 year of claims processing or customer service experience OR Bachelor's Degree in lieu of work experience
Social Needs Advocate - Remote In Tn
By UnitedHealthcare At , Brentwood, 37027
Assists in project management of the social needs and health equity initiatives
Support organizational DEI change readiness and management efforts
Plans, coordinates and reports on health promotion and wellness education outreach activities for the UnitedHealthcare Community and State plan in Tennessee
Participates in continued education in social responsibility, social determinants, and all other necessary education
Bachelors degree in healthcare, public health, social work, or similar field or equivalent experience in health care or social work
4+ years of experience in a deadline driven environment
Customer Service Advocate - National Remote
By UnitedHealthcare At , Dallas, 75202, Tx
Sales or account management experience
3+ years of combined education, work and/or volunteer experience
Utilize time and resources effectively to achieve performance targets centered around a positive member experience
Participate in continuous learning and training sessions, developing new skillsets
High School Diploma / GED (or higher) OR equivalent work experience
Health Care/Insurance environment (familiarity with medical terminology, health plan documents, or benefit plan design)
Fully Remote Hr Assistant Ii (Customer Service) ($21.00 / Hour)
By Talentify.io At United States
Utilize research skills and case management system to accurately document and track every call.
Experience using knowledge databases and research skills.
HR experience in payroll and benefits.
Serve as the first point of contact for internal employees regarding payroll, policies, benefits, and other inquiries.
6+ months of human resources experience.
6+ months of customer service experience.
Customer Advocate - Remote
By Paycor.. At United States
Document and manage cases within applicable systems by reviewing, updating, and closing daily
Bachelor’s degree preferred or 4 years equitable business experience required
1-2 years of multi-channel customer service experience
1-2 years of prior customer facing HCM or Paycor experience is a plus
Proven excellence in customer service and relationship building skills required
Effective organizational skills proven in a fast-paced, service-oriented position
Fully Remote Healthcare Customer Service ($20.00 / Hour)
By Talentify.io At United States
Minimum of 1 year of call center/customer support experience
Healthcare and/or outbound call center experience is a plus
Excellent verbal and written communication skills
Applicants with disabilities can request reasonable accommodations by calling 888-237-6835 or emailing [email protected]
Receive inbound phone calls as part of the inbound voice (dialer) team
Follow up on unresolved patient issues through outbound phone calls
Customer Service Advocate - Remote In Cheektowaga, Ny ($16.00 - $31.44 / Hour)
By Talentify.io At United States
Sales or account management experience
New York residents' salary range is $16.00 - $31.44, based on factors such as education, work experience, and certifications
3+ years of combined education, work, and/or volunteer experience
Respond to and resolve customer service inquiries and issues related to benefits, eligibility, claims, and financial spending accounts
High School Diploma / GED or equivalent work experience
Familiarity with medical terminology, health plan documents, or benefit plan design in a healthcare/insurance environment
Customer Advocate Jobs
By Travel B and V At Green Valley, AZ, United States
Have a strong knowledge of everything we offer
No experience necessary - we train you to be your best
Discounted or free benefits and Perks
Communicate those needs directly to our vendors
Respond back to our clients to confirm those needs are met
Interact with our clients directly whether in person or on the phone
Customer Advocate Jobs
By Owens & Minor At New York City Metropolitan Area, United States
2 or more years of related experience (sales, customer service, customer relationship management, supply chain, hospital distribution, etc.)
Or any equivalent combination of education and experience to meet the above requirements
Manages and ensures contract compliance to all agreed terms and conditions.
Drive conversions and manages data.
Manages pricing, including sharing pricing information and addressing pricing issues with customers.
Manages product substitutions including monitoring inventory, providing suggested substitute options to the customer, and establishing customer approved substitutions.
Medical Biller/Customer Service Rep- Fully Remote ($15.00 - $19.00 / Hour)
By Talentify.io At United States
Educate callers on their benefits options and provide recommendations on their plans
Troubleshoot website issues and enroll callers in benefits
2 years of customer service and office environment experience
Excellent communication skills (both verbal and written)
Reasonable accommodations are available for applicants with disabilities; please contact us for more information.
Respond to customer inquiries and provide basic support under moderate supervision
Fully Remote - Low Volume Customer Service ($17.00 / Hour)
By Talentify.io At United States
Join a global leader in customer service and experience
Access to medical and dental benefits, paid time off, and retirement planning options
Make a positive impact on people's lives every day
Receive paid training and career development opportunities
Support a non-profit organization dedicated to making lives better
Provide customer support through phone, email, online chat, or social media
Fully Remote Sr. Customer Success Manager
By CyberCoders At Sausalito, CA, United States

If you are a Customer Success Manager with Health IT experience, please read on! What You Need for this Position Customer Service SaaS Account Management Health IT Benefits ...

Customer Advocate Jobs
By Granicus At United States
2-3 years of experience in external customer account management, development, strategy or a consultant role.
Experience with Granicus products or other content management systems
Experience in change management or process improvement
Worked in a remote environment with experience managing multiple time zones
Experience working in or with local government, non-profit or similar field
Demonstrated problem-solving skills and the ability to work independently