Sales Executive - Fully Remote

🚀 Sales Executive

🌎 Remote

SMG is seeking a top-performing Sales Executive to play an integral part in the ongoing evolution of the company’s success. The successful candidate should possess a proven track record of securing meetings with senior Directors (i.e., decision makers) and orchestrating every aspect of a complex sale and successful client integration process – from beginning to end.

They will be proactively developing, implementing, and directing business development activities that will meet sales objectives as part of the overall growth strategy of the company.

To accomplish these expectations, the successful candidate will continuously demonstrate knowledge and understanding of buyer habits and market trends while concurrently assessing marketplace developments of competitors.

The position will be extremely rewarding from career and individual perspectives in joining a progressive and forward-thinking company that operates in an exciting and fast-paced environment.

✅This is what you will be doing:

• Delivering fundamental product demo with proficiency, tying the features of the product to specific business challenges the prospect is facing.
• Maintaining up-to-date and accurate recording of sales activities within the corporate CRM platform on a daily basis, not because the administrative work checks a box, but because you know that without you sharing the status of important sales cycle activities it is impossible for your leader to be the best possible coach.
• Negotiating effectively, generating support and cooperation from a variety of key stakeholders to close deals that contribute to the defined revenue and growth targets.
• Negotiating common contractual terms (for ex, term length, pricing, scope, termination language, etc.
• Guiding prospects by demonstrating market expertise, and client awareness to uncover business needs. Understanding the way influence flows through the organization, budget is developed and allocated, decisions get made, change is implemented, and investment decisions are approved.
• Leading with authority to quickly identify value proposition, establishing fit and outlining SMG’s differentiation in the marketplace.
• Providing insightful feedback to the organization on their assigned clients’ buying criteria and defining the client-specific messages and message delivery strategies to position SMG ahead of competitors in the minds of the clients against those criteria.
• Attaining assigned quarterly and annual quota through closure of mid-market ($80k to >$500k) Annual Contract Value (ACV) new clients.
• Being responsible for accelerating the sales cycle, understanding the organizational landscape, decision criteria, risk associated with change while securing buy-in and alignment across multiple stakeholders.
• Directing cross-functional teams to marshal resources, architecting the narrative and lead sales activity for new pursuits.

✅Candidate attributes:

• Courageously committed to success – Willing to be uncomfortable and push beyond the known, safe, and predictable to secure a winning deal for client and company.
• Believer in the value and benefits of a strong, clear sales process, and the proven ability to be successful in a system-oriented sales environment.
• High degree of intellectual curiosity – Innately curious to uncover new ideas, learn new things, and understand optimal solutions to client problems.
• Fierce competitor able to lead pursuits from the front, but also a team player who can engage other specialized teams (e.g., Solution Engineering, Marketing, etc.).
• “Drive for results” orientation with a strong work ethic. Able to prioritize the important over the urgent and navigate competing stakeholder agendas to close agreements.
• Capable of persuading others to change their minds or behavior, while actively looking for ways to help people / companies achieve great business outcomes.
• Possesses the experience and intellectual capacity to understand the complexities of mid-market company’s business. Able to quickly develop an understanding of the key value drivers and key performance metrics of the prospect.

✅You are a perfect match for this role if you have:

• Comfortable in daily use of the applicable component of SMG’s MarTech stack (CRM, LinkedIn Sales Navigator), and – upon occasional need – to leverage our prospecting tools when the sate of our pipeline’s health requires exceptional attention (Outreach, ZoomInfo, Sendoso, etc).
• Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.
• A proven track record of 5+ years in sales with demonstrated success closing $80k+ USD annual contract value software subscription deals of multi-year duration.
• Expert-level executive presentation skills with experience & comfort being in the spotlight and dealing with C-level audiences.
• Experience in the area of customer and/or employee experience.
• Bachelor’s degree (or equivalent experience) required.
• Senior-level contacts in the vertical(s) you will be selling to. Ability to nurture and develop new and existing client relationships.
• Comfortable in a Remote-First environment, hitting goals by Zoom and other remote means the majority of the time. As occasionally required, the ability to travel as needed (1-2 conferences or trade shows per annum at most, and occasional prospect-facing travel) – not more than 25%.
• Strong understanding of a structured consultative strategic selling process (e.g., Franklin Covey or similar).
• Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate.

✅ What we offer to our talent:

• We are proud to be an equal opportunity employer. We celebrate diversity and create an inclusive work environment in which all our colleagues experience belonging, have their unique needs respected and met, have equal access to opportunities and resources, and feel fully engaged to contribute to the company’s success.
• Diverse, experienced, and friendly team which will welcome you, support you and challenge you.
• This is a fully remote, permanent, full-time position. You can work from anywhere.
• Unlimited paid leave and 14 weeks of paid parental leave offered to all our associates globally.
• Ample opportunities to learn and grow.

✅ About SMG:

SMG is a leading experience management (XM) provider, accelerating revenue for restaurants, retailers, and other location-centric consumer businesses by changing how brands act on customer + employee insights. With a rich 30-year history rooted in The Service Profit Chain, SMG is the industry’s only software with a service (SwaS) provider—uniquely pairing an enterprise software platform with professional services to help brands generate new revenue, grow existing revenue, reduce detractors, and drive operational efficiencies. To learn more about our customer, employee, and brand experience management (XM) solutions, visit www.smg.com.

⚡ Interested? Apply today!⚡