Remote Customer Service Assistant Jobs

Manage customer accounts and maintain accurate records

Excellent written and verbal communication skills

Strong attention to detail and organizational skills

Prior customer service experience preferred

Answer customer inquiries through email, chat, or phone calls in a timely and professional manner

Resolve customer complaints and issues with a positive attitude

Excellent interpersonal skills to interact with all levels of stakeholders.

Basic computer operating system troubleshooting skills (Windows 7 and 10).

Utilizing remote access tools to provide support.

Ability to work independently or as part of team.

Organized and detail-oriented with a proven reliable work ethic.

Troubleshooting desktop and mobile applications based on user request.

Utilize research skills and case management system to accurately document and track every call.

Experience using knowledge databases and research skills.

HR experience in payroll and benefits.

Serve as the first point of contact for internal employees regarding payroll, policies, benefits, and other inquiries.

6+ months of human resources experience.

6+ months of customer service experience.

Strong organizational and time management skills

Good typing and data entry skills

Performing data entry and maintaining databases

Excellent verbal and written communication skills

Strong problem-solving and decision-making skills

Flexible remote work arrangement, enabling a healthy work-life balance.

Manage customer accounts and maintain accurate records

Excellent written and verbal communication skills

Strong attention to detail and organizational skills

Prior customer service experience preferred

Answer customer inquiries through email, chat, or phone calls in a timely and professional manner

Resolve customer complaints and issues with a positive attitude

Manage customer accounts and maintain accurate records

Excellent written and verbal communication skills

Strong attention to detail and organizational skills

Prior customer service experience preferred

Answer customer inquiries through email, chat, or phone calls in a timely and professional manner

Resolve customer complaints and issues with a positive attitude

Manage customer accounts and maintain accurate records

Excellent written and verbal communication skills

Strong attention to detail and organizational skills

Prior customer service experience preferred

Answer customer inquiries through email, chat, or phone calls in a timely and professional manner

Resolve customer complaints and issues with a positive attitude

Exceptional time management skills and the ability to multitask effectively.

High school diploma or equivalent; additional education or certifications in customer service is a plus.

Handle customer complaints, issues, and concerns with empathy and professionalism, ensuring a positive customer experience.

Provide product information, troubleshoot technical problems, and offer solutions to customers' needs.

Stay up-to-date with product knowledge and industry trends to better serve customers.

Excellent verbal and written communication skills, with a friendly and professional demeanor.

Manage customer accounts and maintain accurate records

Excellent written and verbal communication skills

Strong attention to detail and organizational skills

Prior customer service experience preferred

Answer customer inquiries through email, chat, or phone calls in a timely and professional manner

Resolve customer complaints and issues with a positive attitude

Excellent time-management and prioritization skills

Manage inbound customer communications - Answer incoming calls and emails to address customer questions, requests and issues.

Maintain working product knowledge - Act as a product expert to ensure information given to customers is accurate, up-to-date and strategic.

Entry Level or 1 year experience in supporting client success.

Excellent written and verbal communication skills

Opportunities to grow your skillset and career.

Manage customer accounts and maintain accurate records

Excellent written and verbal communication skills

Strong attention to detail and organizational skills

Prior customer service experience preferred

Answer customer inquiries through email, chat, or phone calls in a timely and professional manner

Resolve customer complaints and issues with a positive attitude

Assists leads and management with the implementation of new and existing non-clinical policies and procedures.

Enters manual data (surveys, labs, pilots, and other ancillary manual entry requirements) and manages HRS exception reviews.

Supports workforce management, RN licensure, and other special projects.

Associate degree in a related field and prior experience in a healthcare or managed care environment preferred.

Supports systems, workflow, and reporting-related requirements of the unit.

Remote- Must be within 50 miles of New York, New York