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Chief Administrative Officer Obgyn

Company

Harvard Medical Faculty Physicians

Address , Boston, 02215
Employment type FULL_TIME
Salary
Expires 2023-10-19
Posted at 8 months ago
Job Description
Harvard Medical Faculty Physicians at Beth Israel Deaconess Medical Center, Inc.
Position Title: Chief Administrative Officer
Department: Department of Obstetrics and Gynecology
Directly Reports To: Chair, Department of Obstetrics and Gynecology, Chief Operating Officer at BIDMC, and HMFP Leadership
FLSA Status: Exempt
Date Prepared: May 2023
Expectations for All Employees: Supports the organization’s mission, vision and values by exhibiting the following behaviors: excellence and competence, collaboration, innovation, respect, personalization, commitment to our community, and accountability and ownership.
Expectations for All Managers: As a member of the organization’s management team, performance includes demonstration of the following accountabilities: leadership, communication, mentoring, empowerment, and resource management.
Position Summary:
The Chief Administrative Officer (CAO) has a matrix reporting relationship to the Chair, Department of Obstetrics and Gynecology (OBGYN), Chief Operating Officer (COO) at BIDMC and HFMP leadership. The structure is designed around team-oriented, cooperative relationships where common goals are shared. It facilitates the sharing of information and timely decision-making in a rapidly changing environment. The CAO has accountability for formulating the strategic, operational, and budgetary plans for all aspects of the academic physician practice through Harvard Medical Faculty Physicians (HMFP) and is responsible for the management and oversight of assigned clinical areas, and all activities related to the interface with BIDMC hospital programs and issues.
Responsible for the development, oversight and management of all operational functions within the Department, including credentialing, HMFP employed physicians, BIDMC clinical staff, department finances, Harvard Medical School financial relationships, residency and medical student programming.
The following statements are intended to describe the general nature and level of work being performed by individuals assigned to this position. They are not intended to be an exhaustive list of all duties, responsibilities and skills required of this position.
Primary Duties and Responsibilities:
  • Works closely with the Department Chair and other physician leaders in the department to assist with long-term strategic planning and tactical decision-making, including integration of clinical, research, and educational programs to ensure their mutually beneficial success.
  • Works closely with HMFP and Medical Center Compliance Offices to ensure Department adherence to Corporate Compliance Programs.
  • Oversees financial performance and operations of the Beth Israel OBGYN Department Foundation in support of its charitable mission to fund research and medical education.
  • Partners with areas such as Research Finance, Office of Corporate Research, Ambulatory Services, and GME to ensure proper compliance, delivery of care and coordination of program planning
  • Responsible for the management of the QA divisional work. Ensures that the Department of OBGYN program is monitored and evaluated for quality and those opportunities for continuous improvements are regularly reviewed and implemented, as mandated by TJC, OSHA, DPH, and CRICO requirements and Medical Staff by-laws.
  • In collaboration with the HMFP CFO, directs the financial management processes in preparation of the HMFP financial statements, reconciliation, cash management, payroll, and reporting to various state and federal agencies related to the professional activities of the Department.
  • Supports the Chair in the recruitment of physician talent for the department and negotiates terms of physician contracts with the approval of the Chair and in conjunction with HMFP corporate senior leadership.
  • Builds bridges and links teams between hospital operations and physician practice integrating the goals and business plans of the two groups. Develops monitoring tools to measure financial, quality and satisfaction outcomes.
  • The CAO is responsible for ensuring the success and efficient operations of a complex academic department across clinical, research, education and community missions and ensures the strength of all business functions to achieve optimal financial performance, cost efficiency, business growth, and market leadership. Leads the development and execution of goals and objectives of the Department and the Medical Center. Works with Department Chair, other physician leaders, HMFP leadership, Medical Center and community hospital leadership, and other leadership to develop short and long-range business plans for the Department and across the BILH network.
  • Partners with the Department Chair on the development, ongoing review of the Department’s compensation plans with respect to compliance, accountability, market analysis, administration, affordability, communication, and education with faculty.
  • Reevaluates the department infrastructure to assure the proper support of all aspects of the department and its satellites within the network.
  • Responsible for the oversight of the financial activities associated with the Department including, but not limited to, the billing function, revenue cycle, research grants and finances, financial and accounting reporting and procedures. Also directs the implementation of efficient workflow approaches develops monitors and prepares budgets for both HMFP and the Medical Center, modifies operations based on financial forecasts and results, and implements appropriate and consistent systems, protocols and procedures for both HMFP and the Medical Center.
  • Ensures the practice model delivers optimal patient care. Works with interdisciplinary teams to improve access through efforts aimed at increasing capacity to support demand and growth. Develops and utilizes patient satisfaction data, mystery shopping data, and other available sources of information to maximize customer service and develop action plans to create an ideal patient experience.
  • Determines the need for and allocation of human resources, financial, space, and material resources, based on analytics and data analysis. Responsible for organizing departmental activities and initiatives.
  • Gathers data through best practices and collaborates with other disciplines to recommend services that will increase productivity, minimize the duplication of services, increase workflow efficiency, break down departmental barriers and provide the highest quality of care to patients.
  • Responsible for the preparation, monitoring, review, and performance of clinical and research budgets for BIDMC, HMFP, and HMS. For the physician practice, collaborates with HMFP Finance team in the preparation of detailed financial statements, general ledger, reconciliation of monthly bank statements, cash management, physician and support staff payroll, and various filing/reports to state and federal agencies.
  • Responsible for the recruitment, selection, orientation, performance management, and development of talent within the department. Works closely with Medical Center leadership on clinical hires.
  • Responsible for the development, oversight and management of all other functions within the Department including credentialing/hiring of HMFP employed physicians, hiring front line BIDMC staff, department finances, Harvard Medical School financial relationships, residency and research finances, ambulatory and procedural services, and privacy and security compliance. Collaborates with Department leadership to oversee special purpose funds, endowment accounts, and the operations for graduate medical education programs, including fellowship and individual training programs.
Qualifications/Skills and Knowledge Requirements:
  • Experience working with a large physician faculty practice in an academic environment is strongly preferred.
  • Demonstrated business and financial acumen. Solid operational and financial skills to ensure that resources are applied in a most effective manner for achieving quality of care and service.
  • Experience with a variety of QI and rapid cycle improvement techniques necessary.
  • Strong presentation and writing skills. Creates succinct written communications and is able to simplify complex messages.
  • Demonstrated ability to think strategically while remaining operationally and financially grounded.
  • Seasoned health care professional with broad leadership skills normally acquired through 15+ years of related experience within a sizeable, complex provider organization.
  • A demonstrated record of accomplishment and success in physician/medical practice operations and leadership, including strategic planning, human resources management, fiscal management, and performance improvement.
  • Demonstrated ability to identify and analyze all pertinent information/data and communicate in a persuasive manner.
  • Minimum of 8-10 year of leadership experience in clinical operations; hospital business management experience strongly preferred. OBGYN experience helpful but not required.
  • Excellent diplomacy, negotiation, and communication skills.
  • Demonstrated strategic leadership, planning and change management skills.
  • Graduate education or equivalent experience in business, health or public administration strongly preferred.
  • Experience in a large complex academic medical center and matrix-oriented department is highly desired.
Supervisory/Management Responsibility:
  • Direct management responsibility for approximately 8 Directors and Managers.
Physical Requirements:
  • Light work: Exerting up to 20 pounds of force frequently to move objects. Some elements of the job are sedentary, and the employee will be required to stand for periods of time or move throughout the hospital campus.
The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this position. They are not intended to be an exhaustive list of all duties, responsibilities, and skills required of personnel so classified.
The incumbent must be able to work in a fast-paced environment with demonstrated ability to juggle and prioritize multiple, competing tasks and demands and to seek supervisory assistance as appropriate.
Incumbents within this position may be required to assist or find appropriate assistance to make accommodations for disabled individuals in order to ensure access to the Medical Center’s service (may include visitors, patients, employees, or others).