Benefits And Leave Coordinator Jobs

Manage the flow of necessary leave paperwork, handling multiple concurrent leaves with finesse.

1-3 years of relevant administrative work experience.

Comfortable working and communicating in a remote-first environment.

Strong organization skills and attention to detail. You can track various tasks from different projects and ensure nothing is overlooked.

Foster collaboration with external administrative counterparts through diverse communication approaches, such as phone calls and emails.

Document and convey all claim escalations to designated team members.

Vendor Management may include technology solutions for benefits health & welfare administration, retirement plan administration, leave management, and or others.

Lead benefit compliance projects that include plan audits, SPDs, new regulations, notification requirements, HIPAA, ACA, Secures Act 2.0

Vendor Partner Management including analyzing, comparing products, services and contracts

Minimum of three (3) years of experience with leave, workers compensation, health benefits and retirement plans for larger organization.

Project Management, vendor management, compliance management and ability to lead complex projects.

Benchmark plan offerings and evaluate plan offerings and make data driven recommendations for changes

Strong organizational skills with ability to manage time and meet deadlines

3-5 years of Benefits experience with Leave, Disability, and ADAAA emphasis

Monitor the required payment of benefit contributions during an unpaid leave of absence

Partner with HR Business Partner, employee’s manager, and employee as needed

Coordinate with LTD benefit vendors, if applicable

Participate in monthly Benefits Overview presentation for new hires

Obtains and appropriately manages the handling and maintenance of confidential and sensitive records, including medical information.

Tracks all open leaves and accommodations and plans for timely and proactive follow-up with employees, managers, healthcare providers and insurance carriers.

Coaches managers on responses to leave requests as well as timesheet and payroll completion during leaves.

Handles discussions with employees and managers with high level of professionalism, sensitivity, compassion and customer service.

Serves as main point of contact for insurance carriers for Workers’ Comp, Disability and Paid Family Leave.

Ensures compliance with Federal and State guidelines as they related to leaves of absence, ADA and workers’ compensation.

Responds to benefits inquiries from managers and employees on plan provisions, benefits enrollments, status changes and other general inquiries

5 years of benefits and leave experience

Extensive knowledge of employee benefits and applicable laws in multi-state settings

Manages and monitors all leave requests including FMLA, STD, and LTD, ensuring compliance and accurate reporting.

Assists employees regarding benefits claim issues and plan changes

Works with benefits vendors to troubleshoot issues impacting employees

Communicate with employees, managers, internal teams: legal, payroll, finance and third party administrators on company benefits and time away policies

2+ years relevant experience in the benefits/leaves/accommodations space

Ensure market competitive offering by developing and generating reports to measure and analyze utilization and benchmark trends

Bachelor’s degree or equivalent additional work experience required

Strong working knowledge of Excel or Google Sheets

Strong analytical and problem-solving skills, applying close attention to detail

Responding to employee, management and HR inquiries

Assisting with benefits administration, implementation, enrollment and new hire orientation

Providing support for other benefits-related administration.

Administering all employee PTO and leave programs exercising confidentiality and discretion

In addition, this individual will be leading or assisting with any special projects requested

This position is contracted for 12-18 months but could go longer

Extensive knowledge employee benefits and applicable laws - including FMLA, ADA, Workers Compensation and Retirement plans

Knowledge and previous experience with Workday a strong plus

Act as the Leave of Absence subject matter expert guiding employees and their managers through the leave process

Manage the full cycle leave process including communication with the employee, dedicated Talent Partner/ HRBP and Manager

Manage tickets through JIRA ticketing system and meet SLA’s with employee questions and concerns

Ensure the accuracy of benefit enrollments in both Workday and our vendor platforms

Facilitates communication between associates, management, HR personnel, and legal, as necessary

Prepares monthly, quarterly and annual reports for HR and management as requested

This position has no direct supervisory responsibilities.

Delivers an excellent employee experience in the area of leave administration

Works collaboratively with the benefits team, HR, payroll, and other functional areas to ensure program administration is consistent and compliant

Maintains various HRIS systems for leave administration (i.e. UltiPro, PlanSource, Benefits Prime, etc.).

2-3 years of Benefit and Leave experience preferred

Good working knowledge of multiple states leave and benefit laws

Educate and answer teammate questions on benefit policies, enrollment, procedures, leave administration, in partnership with our third-party vendors.

Establish a solid working relationship with our benefits broker and benefit vendors.

Ensure we are compliant in all leave and benefit state laws.

Provide and create reports in ADP to distribute to HR and benefits broker.