Benefits And Leave Administrator Jobs

Assists manager in developing all communication materials associated LOAs. Works with appropriate parties for translation (i.e. Spanish) needs.

Develop and deliver LOA and Accommodation training to field HR and field Managers.

Advises partners, managers and other HR staff on LOA procedures and processes.

Works with supervising managers and human resources to educate and implement job modifications/accommodations and coordinates implementation at the worksite.

Communicates with partner and manager regarding requests, options, and outcomes.

Performs other related duties, tasks and responsibilities as required, assigned and directed.

Vendor Management may include technology solutions for benefits health & welfare administration, retirement plan administration, leave management, and or others.

Lead benefit compliance projects that include plan audits, SPDs, new regulations, notification requirements, HIPAA, ACA, Secures Act 2.0

Vendor Partner Management including analyzing, comparing products, services and contracts

Minimum of three (3) years of experience with leave, workers compensation, health benefits and retirement plans for larger organization.

Project Management, vendor management, compliance management and ability to lead complex projects.

Benchmark plan offerings and evaluate plan offerings and make data driven recommendations for changes

Experience with benefits administration as well as HR and Benefit system reporting

Counsel employees and supervisors about FMLA rights and responsibilities while maintaining appropriate confidentiality of employee medical information

Strong working knowledge of MS Suites, heavy Excel

Strong customer service and interpersonal skills

Effective communication skills, with ability to adjust communication to suit the intended audience

5 to 7 years of Human Resources or relevant business experience with a minimum of 3 years hands on leave administration

Strong organizational skills with ability to manage time and meet deadlines

3-5 years of Benefits experience with Leave, Disability, and ADAAA emphasis

Monitor the required payment of benefit contributions during an unpaid leave of absence

Partner with HR Business Partner, employee’s manager, and employee as needed

Coordinate with LTD benefit vendors, if applicable

Participate in monthly Benefits Overview presentation for new hires

Ability to identify and escalate sensitive matters and cases to management.

In addition to #1, must have one year of human resources experience

Working knowledge of FMLA rules and administration.

Working knowledge of HR systems and processes.

Strong verbal and written communication skills.

Good record keeping, organizational, and problem solving skills.

Principles of organization, benefits administration, budget, and personnel management.

Experience with CalPERS, Medicare, and working with benefits brokers for plan renewals.

Experience in public sector is preferred.

Experience using and implementing ERP systems.

Knowledge of state/federal regulations (i.e., CalPERS, health care laws, Medicare, and applicable IRS guidelines).

HR Certification is a plus.

Obtains and appropriately manages the handling and maintenance of confidential and sensitive records, including medical information.

Tracks all open leaves and accommodations and plans for timely and proactive follow-up with employees, managers, healthcare providers and insurance carriers.

Coaches managers on responses to leave requests as well as timesheet and payroll completion during leaves.

Handles discussions with employees and managers with high level of professionalism, sensitivity, compassion and customer service.

Serves as main point of contact for insurance carriers for Workers’ Comp, Disability and Paid Family Leave.

Ensures compliance with Federal and State guidelines as they related to leaves of absence, ADA and workers’ compensation.

Responds to benefits inquiries from managers and employees on plan provisions, benefits enrollments, status changes and other general inquiries

5 years of benefits and leave experience

Extensive knowledge of employee benefits and applicable laws in multi-state settings

Manages and monitors all leave requests including FMLA, STD, and LTD, ensuring compliance and accurate reporting.

Assists employees regarding benefits claim issues and plan changes

Works with benefits vendors to troubleshoot issues impacting employees

Communicate with employees, managers, internal teams: legal, payroll, finance and third party administrators on company benefits and time away policies

2+ years relevant experience in the benefits/leaves/accommodations space

Ensure market competitive offering by developing and generating reports to measure and analyze utilization and benchmark trends

Bachelor’s degree or equivalent additional work experience required

Strong working knowledge of Excel or Google Sheets

Strong analytical and problem-solving skills, applying close attention to detail

Responding to employee, management and HR inquiries

Assisting with benefits administration, implementation, enrollment and new hire orientation

Providing support for other benefits-related administration.

Administering all employee PTO and leave programs exercising confidentiality and discretion

In addition, this individual will be leading or assisting with any special projects requested

This position is contracted for 12-18 months but could go longer

· Manage leave and benefit staffing process, including recruiting, interviewing, hiring, onboarding, performance reviews and performance management.

· Five or more (5+) years’ experience in leave and benefits administration

· Respond to leave and benefit escalations from HR Leaders accurately and timely

· Oversee leave and benefit vendor relationships

· Effectively execute necessary changes to leave and benefit policies and procedures

· Advanced knowledge of Microsoft Office Suite (Excel, Outlook, PowerPoint)

Strong proven project management skills

Experience with HRIS systems, benefits administration systems and payroll systems. 1+ years experience working with Workday Benefits required

Proficiency with Google Suite (Doc, Sheets, Slides); 1+ year experience with Google Sheets required

Exceptional attention to detail & organizational skills

Analytical thinking & problem solving skills. Proven analytical skills required (vlookup, pivot tables, large data audit compares)

Commitment to driving results, including taking ownership for administration and improvement of benefits processes and programs

4 to 6 years of employee benefits experience

Participate in the annual benefits renewal and open enrollment processes, including plan cost and utilization analyses, and data audit and reconciliation

Experience in the day to day administration of US Health & Welfare plans

Working knowledge of state and federal health care regulations

Ability to manage multiple tasks and/or priorities with strong attention to detail and high level of accuracy

Bachelor's degree in related field

3+ years of people management experience (or equivalent)

Experience using data, metrics, and KPI’s to effectively manage the team and drive business results

Manage and Develop a Team of Leave Administrators:

Manage and inspire a group of dedicated leave admins who support our customers and their employees

Experience leading and managing teams of 10+ individuals

Drive individual and team performance using metrics and team KPIs

Extensive knowledge employee benefits and applicable laws - including FMLA, ADA, Workers Compensation and Retirement plans

Knowledge and previous experience with Workday a strong plus

Act as the Leave of Absence subject matter expert guiding employees and their managers through the leave process

Manage the full cycle leave process including communication with the employee, dedicated Talent Partner/ HRBP and Manager

Manage tickets through JIRA ticketing system and meet SLA’s with employee questions and concerns

Ensure the accuracy of benefit enrollments in both Workday and our vendor platforms

Oversees coordination of ADA management within the FMLA/Disability claim.

Works with Disability Case Management Nurses and Physician Reviewers to review complex/questionable claims.

Advises policyholders on coordination between Paid Family Leave, FMLA, and Statutory Benefits.

Maintains up-to-date knowledge of company products and services.

Knowledge of ERISA, Fair Claims Practices Model Act, privacy regulations, punitive damages statutes, and state and federal laws governing group insurance.

Obtains necessary agreements to determine FICA, and Federal and State income tax requirements.

Participate in annual benefit renewal with benefit broker and HR executive manager to select and implement benefit plans.

Manage and maintain ongoing relationship with all benefit providers/vendors including:

Manage the relationship with our 401(k)-provider including day-to-day operations, employee education, plan changes/enhancements, required participant communication, compliance, corrections.

Counseling employees on all benefits matters.

Reconcile all benefit/leave invoices monthly and submit for payment.

Maintains complete and accurate records of leave and accommodation requests in accordance with specified legal requirements.

Insurance carriers experience with products within the absence spectrum, including: leave/absence products (FML, NY PFL, STD)

Demonstrated verbal and written communication skills

4-year college degree or commensurate work experience

Work remotely from anywhere in the United States

$25-$30/per hour pay rate, depending upon assignment and relative experience

Qualifications of the ideal candidate:

Identify and develop continuous improvement solutions that create efficiency and improve the team member experience.

Manage and lead compliance, policy and other LOA initiatives while partnering with various stakeholders to execute.

HR experience within a high volume, fast-paced and deadline-oriented environment with minimal supervision

Bachelor’s degree or equivalent work experience in Human Resources

Demonstrated knowledge of FMLA/CFRA, STD plans, and state leave laws

Demonstrated skills required in the areas of negotiation, problem solving, and conflict resolution.

Oversees coordination of ADA management within the FMLA/Disability claim.

Works with Disability Case Management Nurses and Physician Reviewers to review complex/questionable claims.

Advises policyholders on coordination between Paid Family Leave, FMLA, and Statutory Benefits.

Maintains up-to-date knowledge of company products and services.

Knowledge of ERISA, Fair Claims Practices Model Act, privacy regulations, punitive damages statutes, and state and federal laws governing group insurance.

Obtains necessary agreements to determine FICA, and Federal and State income tax requirements.