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Application Support Jobs in Austin, Texas

Application Support Engineer Jobs
By Techrique LLC At Austin, TX, United States
·Client Stakeholder management, Team management, Data analysis and Reporting Status.
·6 to 8Years experience of the following technologies
Duration: 3+ Years Contract at Austin, TX
NCR Retail R10 Software Is a must have
·NCR Self Check Out (SCO) applications -Troubleshooting and Fixing/ Validation
·PowerShell scripting/ Validation and Error log analysis
Application Support Manager – 100% Remote In Texas
By Health & Human Services Comm At , Austin, 78751 $5,167 - $8,463 a month
Knowledge and ability to carry out daily management of business software applications
Knowledge of effective management principles Knowledge of System Development Life Cycle Methods Knowledge of process improvement methods
Skill in project management best practices
Skill in effective organization and supervisory management skills
Skills and experience Agile and Waterfall development methods
Knowledge of Public Health applications and systems
Application Support Engineer Jobs
By Tesla At , Austin, Tx
Database Experience with advanced SQL Skills
Determine configuration and operational requirements for development team
Minimum of 2 years' experience with Windows, Unix, PL-SQL or the equivalent in experience and evidence of exceptional ability
Technical skills: .net, SQL Server, JavaScript, HTML, MS Windows
At least 1 year experience in Application support working in a globally distributed team is preferred
Good experience with ITIL, BMC Remedy or Service Now and ticketing workflows is preferred
Application Support Analyst Jobs
By Parker Water & Sanitation District At , Parker, 80134 $31.96 - $37.60 an hour
Additional education and professional certifications may be required.
Parker Water & Sanitation offers a robust benefits program including:
Solid troubleshooting skills for applications and installing, configuring, updating and integrating software applications.
Working knowledge of electronic mailing systems, SMTP and a Microsoft Exchange 365 environment.
Working knowledge of TCP/IP networking including routing, VLAN, VPN and security in a segmented LAN/WAN environment.
Responsible for the application of updates, patches and hot-fixes to various systems throughout the District.
Application Support Analyst Jobs
By SoFi At Frisco, TX, United States
Understand security and compliance requirements for the company.
Occasionally document new policies, procedures, and knowledge base articles.
Must have user support skills, especially interpersonal communication, and patience.
2-3 Years of Service Desk experience, customer service experience desired.
In-depth knowledge of Windows and Mac OS systems in an enterprise environment.
Experience with ticketing systems such as JIRA and Freshservice.
Application Support Jobs
By Robert Half At Houston, TX, United States
Detail-oriented mindset with excellent organizational and time management skills.
Assist in creating and maintaining support documentation, including knowledge base articles, FAQs, and troubleshooting guides.
Identify opportunities for process improvement and contribute to enhancing the overall support experience.
Proven experience in a customer service or technical support role is a plus.
Strong customer service skills with the ability to empathize with customers and provide exceptional support.
Excellent verbal and written communication skills, with the ability to explain technical concepts to non-technical individuals.
Application Support Analyst Jobs
By Planet Technology At Houston, TX, United States
Mixed of technical and vendor management experience
TMS experience in Top Tech (Terminal Management Systems)
Responsibilities include handling tickets for incident management, asset management tracking, user training, developing disaster recovery plans, patching/upgrades.
Must have friendly communication style (Vendor/Incident management)
Internal Support. Support the IT department with lifecycle management of assigned and dependent applications.
Centralized customer and transactional terminal data management server
Application Support Engineer - Jboss Portal
By Accenture At , Plano, Tx
JBoss Portal - A seasoned Environment management/support engineer with Excellent Communication Skills.
Apply your skills and experience to help drive business transformation
Work locally or remotely, significantly reducing or eliminating the demands to travel
Knowledge of triage handling process Good team player as the role requires a lot of coordination with various stakeholders and partners.
Collaborate with a diverse network of people
Actively deliver innovative solutions for Accenture's clients
Qad Application Support Analyst
By Exactech At , Gainesville, 32653, Fl
Functional/Technical Knowledge, Skills and Abilities Required:
Analyze issue trends and make recommendations to management, IT Business Solutions Architects and Business Analysts about system enhancements.
Communicate application problems and issues to key IT stakeholders, including management, development teams and end users.
Develop in-depth process and system knowledge of assigned business functions.
Build and maintain a QAD ERP knowledge base and frequently asked questions tools to aid users in self-service.
Understand and implement ISO related requirements of information systems.
Systems Analyst, Aacu Application Support
By American Airlines At , Dallas, Tx
Bachelor’s degree in computer science, engineering, management information systems or related field, or four years of equivalent technical experience
Ability to exercise strong vendor management skills and work collaboratively to achieve results
Minimum Qualifications- Education & Prior Job Experience
Adheres to the software release schedule, software compatibility matrix, and change management
Strong knowledge of the financial services industry, and credit union’s departments, products and systems
Extensive technical skills related to software applications
It Application Support Specialist
By Spurs Sports and Entertainment At , San Antonio, 78219, Tx
Associates degree in IT Field and/or related field 5+ years of experience or relevant. (Experience can be substituted for education).
Manage, identify, learn, and maintain life cycle of all SSE technology software applications.
Monitor, create, manage, and maintain documentation for all SSE IT Applications
Manage multiple staff issues in a fast-paced organization and effectively prioritize issues based on severity.
Strong knowledge in Microsoft Ecosystem (Azure, Office 365, Active Directory).
Strong knowledge of SharePoint 365
Application Support Engineer Iii
By Zuora At , Atlanta, Ga
We offer continuous career development and knowledge training.
Our management team grows and motivates individuals through coaching and mentoring, creating a rewarding and challenging work atmosphere.
Monitor and manage application and back-end batch processes to ensure application uptime requirements and SLA compliance
Maintain product knowledge of new functionality and compliance changes
Strong presentation skills. Able to effectively present and defend a point of view to a variety of audiences
Experience with technologies supporting SaaS applications, including XML, Web Services, HTML, Java, and JavaScript a definite plus!!
Application Support Intern Jobs
By ENEL At , Boston, 02210, Ma $22 an hour
Excellent computer skills, including mastery of Microsoft Excel and PowerPoint
Benefits are effective as of day one!
Run routine production support processes to keep the system healthy
Communicate with users in-person, through email, instant messaging, or using teleconferencing tools, to ensure a clear understanding of the issue
Create good documentation on the resolutions to the issues you solve
Learn new systems and tools as they are developed and released by our Engineering teams
Application Support Analyst Jobs
By Frontline Data Solutions At , Houston, Tx
Frontline is looking for an experienced Application Support Analyst to be a critical member of our Customer Success team.
Maintain and update documentation in the online knowledge base.
2+ years’ experience in providing client support for a technical product, preferably enterprise software
Experience supporting third-party enterprise software.
Strong verbal and written communication skills
Become an expert in several web-based software products used by enterprise clients.
Analyst, Application Support-Learning Jobs
By T-Mobile At Frisco, TX, United States

At least 18 years of age

Legally authorized to work in the United States

Senior-Application/Product Support* Jobs
By AT&T At , Atlanta, Ga $99,008 - $190,900 a year
Disability Benefits (short term and long term)
Supplemental benefit programs: critical illness/accident hospital indemnity/group legal
Joining our team comes with amazing perks and benefits:
Additional sick leave beyond what state and local law require may be available but is unprotected
Life and Accidental Death Insurance
Application Support Analyst Jobs
By Indigo At , Memphis, Tn
Strong written and spoken communication skills
2+ years professional experience in software support or motivated recent graduate
Experience working in an ITIL based Service Desk/Helpdesk
Experience with Salesforce, Oracle ERP, or similar technology
Data troubleshooting experience (Oracle, SQL, MySql, etc.)
Some coding and scripting experience strongly preferred (node.js, Python, etc.)
Application Support Developer Jobs
By Sunnova Energy At Houston, TX, United States
Additional Knowledge, Skills and Abilities:
Education required: Bachelor’s degree or equivalent experience
Maintains process and knowledge documents for assigned application area(s).
Rotates between application help desk and supporting individual application teams to gain broad experience in multiple applications.
Minimum years of experience required: 0+ years
Strong customer service and verbal & written communication skills
Manager - Application Development And Support
By TechTammina LLC At Okemos, MI, United States
Experience in deploying and maintaining high performance enterprise applications on public and private cloud, utilizing continuous integration and deployment practices.
Manages, schedules, plans and coordinates team and staff assignments, budgets, projects and services.
Manages change, challenges, and adversity.
Works with feature teams to ensure implementation is following architectural standards and design patterns set by the enterprise architecture team.
Drives responsible engineering practices with quality and security in mind, engineering for data security, resiliency, scalability, and test automation.
Leads and mentors team members to support application maintenance and production activities as required by the business unit.
Application Support Engineer Jobs
By System Soft Technologies At Florida, United States
Excellent time and project management skills
Bachelor’s degree in computer information systems or a related field, or commensurate experience in a professional environment, required.
5 years - Experience in Information Technology required.
1 year - Knowledge of computer systems operations for Windows/AIX/Linux environments.
Experience with REST API and systems integration
Experience writing SQL queries and working with Data in MSSQL databases preferred.
Application Support Specialist - Remote
By HUB International At Chicago, IL, United States
Education, Knowledge, Training, Skills and Experience Required:
2 to 3+ years’ experience administering a core Broker Management Systems preferred (Epic, TAM, Sagitta or AMS360)
As required, coordinate activities with technical support staff and operations management
Documentation of resolution steps for a team knowledge base as well as a L1 knowledge base
Manage and administer application servers
2 to 3 years’ experience in the Insurance industry preferred
Application Support Administrator Jobs
By Milestone Technologies, Inc. At United States
6+ Month Remote Contract, Supporting PST Hours
NO NETWORKING OR SERVER/HARDWARE SKILLS
Provide desk-side and remote support as needed
Excellent troubleshooting skills with ability to create solutions
Heavy Interaction with business side
Maintains IT systems and performs regular proactive maintenance and system updates.
Tier Ii Application Support Sme
By Gridiron IT At Morrisville, NC, United States
Required Skills:Knowledge/Experience of multifactor authenticators.
Experience/Knowledge on Service Now tool.
Experience on Windows OS based hardware.
Manage inbound/outbound calls and emails and coordinate with partners (HR, PinDB and EAMS HQ) as required for MFA resets.
Desired Skills:Already Postal cleared (USPS background investigation complete).
Tasks:Provide Tier-2 user support for LiteBlue users, to include problem resolution and problem escalation for LiteBlue logon issues.
Application Support Engineer (English Speaking)
By MasterControl At , Remote
Database management knowledge / MS SQL experience required.
Meet and exceed Service Level Agreements through effective incident management.
LDAP & Active Directory experience / knowledge desirable
Programming experience / knowledge (Java Script, HTML) helpful
Exceeding customer expectations by providing an individually tailored service experience.
Provide customers with knowledge regarding software functionality and best practices.
Associate Manager, Application Support & Services
By Disney At , New York $123,902 - $166,210 a year
Identify, verify and document functional and technical requirements using requirements management methodology and tools
Work with Executive and Management teams to review and ensure that requirements and processes meet established quality standards
Support the project team and business stakeholders with change management based on new business processes and business functions.
Knowledgeable experience in collaboration software like Slack, Zoom, Dropbox and Zendesk
Worked with Digital Asset Management software
In close communication with the business stakeholders and project team members, develop and document product requirements and business processes
Application Support Specialist Jobs
By Eclerx At , $60,000 - $80,000 a year
Support and incident management experience
Experience in software release process and change management
Manage support tickets to track recurring issues and support cost
Experience in supporting trading desks at large investment banks
Experience with Excel and data analytics
Experience with an object oriented programming language
Online Banking/Application Support Specialist
By Metro City Bank At , Doraville, 30340
Technical Skills - Pursues training and development opportunities; Strives to continuously build knowledge and skills.
Create and maintain customer access and limits to various systems (DI Flex DI Business, mobile banking, billpay, eStatements, Remote Deposit, FNBB
Assist Sr. Operations Manager and Applications Support Manager with various projects
Perform all duties in compliance with BSA(AML regulations and requirements
Business Acumen - Understands business implications of decisions; Demonstrates knowledge of market and competition.
Minimum 2+ Years work experience in a banking environment
Application Support -Occ Health Emr
By Medical Informatics Engineering At , Remote
Oral presentation and training skills, and public speaking experience
Provide an exceptional customer experience in every interaction
Provide ongoing product education for existing customers
2+ years of experience providing customer service / support to commercial clients
Experience using and troubleshooting business applications
Computer literate with experience in using MS Office Suite, internet, email, and browser-based applications
Application Support Engineer – R01528189
By Brillio At , Mclean
Over all 6-8 plus years of IT experience with hands on experience in application deployment, configuration.
Should have excellent troubleshooting knowledge in network and database technologies.
Experience in Middleware application WebSphere, Tomcat and Apache installation, configuration, and troubleshooting
Knowledge of configuring IIS web services
Knowledge microservice based application deployment using CI/CD pipeline.
Good experience in Autosys job configuration and troubleshooting
Emr Application Support Specialist
By Newsearch Horizons At Nashville, TN, United States
Communicate application problems and issues to key stakeholders, including management and end users
Identifies sources and trends of technical problems to prevent future occurrences and maintains up-to-date knowledge base to troubleshoot faster repetitive problems
3 years' experience with EMR (Electronic Medical Record) and other clinical applications
Experience with back-end operation and template creation
Experience delivering high quality support services in a healthcare- oriented IT support environment, achieving high level of user satisfaction
Deep understanding of clinical education trainings an associated process implementation
Support Application Analyst Jobs
By QUANTEAM - North America (RAINBOW PARTNERS Group) At Chicago, IL, United States
Following escalation procedures for incident and problem management.
End to end management of specific projects
Creating and management issus and incident tickets
Sharing knowledge within the team to ensure 24/6 global support.
Demonstrating effective customer service skills in communication
Minimum 3 years’ experience within an application support role
Clinical Application Support Specialist Remote
By ClearSky Health At ,
Required Knowledge, Skills, and Abilities
Explaining/teaching, complex ideas to multiple diverse populations and skill levels, including those with limited IT and systems knowledge.
Bachelor’s Degree in health-related study OR 4 years’ experience working in clinical setting, rehab, or healthcare marketing/admissions.
Information technology, troubleshooting experience strongly preferred.
Proactively learning and utilizing new technologies, concepts, and procedures as appropriate to requirements.
Experience working in a team-oriented, collaborative environment.
Application Support Specialist Ii
By Burlington Stores At , Edgewater Park, 08010 $20.50 an hour
to detail and excellent proofreading skills. A certain degree of creativity and latitude is required.
The Application Support Specialist II
Those who applymust be excellent problem solvers who are not easily overwhelmed. Position requires close attention
Come join our team. You’re going to like it here!
Application Support - Pricing Reference Data
By JPMorgan Chase & Co At , Chicago, 60603
Required qualifications, capabilities, and skills
Preferred qualifications, capabilities, and skills
BS/BA degree or equivalent experience
Basic knowledge of application development
Working knowledge of development toolset to design, develop, test, deploy, maintain, and improve software
Collaborate with other software engineers and teams to implement availability, reliability, scalability solutions in their applications
Customer Support Manager - Hcm Application
By Workday At Atlanta, GA, United States
3+ years of experience in a customer services role (consulting, services, support, account management)
4+ years’ experience leading a Technical Support Team, Customer Support Team, or a Functional Systems Team
Strong problem solving, priority setting, facilitation, multi-tasking, and analytical skills
Prior experience with HCM or other enterprise software applications
2+ years leading a technical team, software engineering team, or a functional systems team
Ability to generate a sense of urgency and rally appropriate resources

Are you looking for an exciting opportunity to use your technical skills to help customers solve their problems? We are looking for an experienced Application Support professional to join our team and provide exceptional customer service. You will be responsible for troubleshooting and resolving customer issues, as well as providing guidance and support to ensure our customers have the best experience possible. If you are passionate about technology and customer service, this is the perfect job for you!

Overview Application Support is a role that involves providing technical assistance to users of software applications. This includes troubleshooting, diagnosing, and resolving software issues, as well as providing guidance and support to users. Detailed Job Description Application Support professionals are responsible for providing technical assistance to users of software applications. This includes troubleshooting, diagnosing, and resolving software issues, as well as providing guidance and support to users. They must have a strong understanding of the software applications they are supporting, as well as the ability to communicate effectively with users. They must also be able to work independently and as part of a team. Job Skills Required
• Knowledge of software applications and operating systems
• Excellent troubleshooting and problem-solving skills
• Excellent communication and customer service skills
• Ability to work independently and as part of a team
• Ability to prioritize tasks and manage time effectively
Job Qualifications
• Bachelor’s degree in Computer Science, Information Technology, or related field
• Experience with software applications and operating systems
• Knowledge of customer service principles and practices
• Knowledge of database systems and software development
Job Knowledge
• Knowledge of software applications and operating systems
• Knowledge of customer service principles and practices
• Knowledge of database systems and software development
• Knowledge of troubleshooting and problem-solving techniques
Job Experience
• Experience with software applications and operating systems
• Experience providing technical assistance and customer service
• Experience troubleshooting and resolving software issues
Job Responsibilities
• Troubleshoot and resolve software issues
• Provide technical assistance and customer service
• Monitor software performance and identify areas for improvement
• Update and maintain software applications
• Provide guidance and support to users