Application Support Administrator Jobs

6+ Month Remote Contract, Supporting PST Hours

Involves application support

Heavy documentation/analysis

Heavy SQL queries

Heavy Interaction with business side

NO NETWORKING OR SERVER/HARDWARE SKILLS

The estimated pay range for this position is USD $41.55/hr - USD $51.55/hr and is a Non-Exempt role.

Summary:

Maintains IT systems and performs regular proactive maintenance and system updates.

Primary Responsibilities:

Provides systems integration, installation, licensing, version management, and basic troubleshooting; manages incident resolution when escalation of issues to software vendors is required

Provide desk-side and remote support as needed

Fosters and develops an environment of open and honest communication to build strong partnerships and positive perception of IT

Leverages in-depth knowledge of business functions, business processes and key objectives to develop solutions aligned with business needs

Engages stakeholders to discuss the effectiveness of solutions and capabilities, and their impact on business strategies and performance

Demonstrates the ability to influence expectations and negotiate with global stakeholders to produce desired effects on actions, behaviors and business outcomes

Facilitates cross-functional collaboration among necessary stakeholders when making decisions and developing strategic plans

Follows IT security best practices, policies and procedures in support of IT security programs

Analyzes user requirements, develops and implements functional specifications and configurations for complex systems, and ensures requirements are met

Qualifications:

Excellent troubleshooting skills with ability to create solutions

Solid understanding of PC based hardware, Microsoft Windows Servers, Active Directory, Virtual Machines

Understanding of network standards and protocols, wireless networks, VLANs, firewalls

Education:

N/A

Compensation:

Exact compensation and offers of employment are dependent on circumstances of each case and will be determined based on job-related knowledge, skills, experience, licenses or certifications, and location.

Benefits:

We offer comprehensive benefit options which vary depending on role, location, and employment type. Benefit options may include Medical, Dental, Vision, 401(k), Life Insurance, Short-Term Disability, Long-Term Disability, Flexible Spending Accounts, Parental Leave, Paid Time Off, and Holidays. The Talent Acquisition Partner can share more details about compensation or benefits for the specific role during the hiring process.