Application Support - Pricing Reference Data

JOB DESCRIPTION

The role is within the Price Reference Data team at JPMorgan Chase where you'll will maintain, monitor, and optimize applications and their associated infrastructure to independently decompose and iteratively improve on existing solutions. Your focus will be on end-to-end operations, availability, reliability, and scalability of the platform.

You'll work collaboratively in teams on a wide range of projects, while learning to fix application and data issues as they arise. You will also gain exposure to software development, testing, deployment, maintenance and improvement, in addition to production lifecycle methodologies and risk guidelines. Finally, you'll have the opportunity to develop professionally —and to grow your career in any direction you choose.

Job responsibilities

• Collaborates with technical experts, key stakeholders, and team members to resolve complex problems
• Application monitoring
• Understands service level indicators and utilizes service level objectives to proactively resolve issues before they impact customers
• Collaborate with other software engineers and teams to implement availability, reliability, scalability solutions in their applications

Required qualifications, capabilities, and skills

• BS/BA degree or equivalent experience
• Ability to work collaboratively in teams and develop meaningful relationships to achieve common goals
• Familiarity with troubleshooting common networking technologies and issues
• Ability to proactively recognize road blocks and demonstrates interest in learning technology that facilitates innovation
• Ability to contribute to large and collaborative teams by presenting information in a logical and timely manner with compelling language and limited supervision
• Familiarity with container and container orchestration such as ECS, Kubernetes, and Docker
• Experience in observability such as white and black box monitoring, service level objective alerting, and telemetry collection using tools such as Splunk, Grafana, Dynatrace, Datadog, and others
• Working knowledge in one or more general purpose programming languages, plus an interest in learning other coding languages and skills as needed
• Basic knowledge of application development
• Working knowledge of development toolset to design, develop, test, deploy, maintain, and improve software

Preferred qualifications, capabilities, and skills

• Experience with AWS

ABOUT US

JPMorgan Chase & Co., one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world’s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.

Equal Opportunity Employer/Disability/Veterans

ABOUT THE TEAM

Our professionals in our Corporate Functions cover a diverse range of areas from finance and risk to human resources and marketing. Our corporate teams are an essential part of our company, ensuring that we’re setting our businesses, clients, customers and employees up for success.