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It Application Support Specialist

Company

Spurs Sports and Entertainment
Address , San Antonio, 78219, Tx
Employment type FULL_TIME
Salary
Expires 2023-07-21
Posted at 11 months ago
Job Description
Overview:
At Spurs Sports & Entertainment (SS&E), we work in service of something bigger than ourselves, it’s so much more than the game or concert itself. It takes all members of our Spurs Family to harness the power of sports and entertainment to build moments that endure, memories that excite, and connections that strengthen our community.

We are looking for IT Application Support Specialist to join our family!

The IT Application Support Specialist is responsible for documentation, development, implementation, and optimization for all software applications within SSE (Spurs Sports & Entertainment). The eligible candidate for this position will be customer service-focused, with the ability to work independently. This candidate must have the ability to work in a fast-paced environment and to establish and maintain effective working relationships with all internal and external stakeholders.

Does this sound like a fit? If so, we want to hear from you!

In every position, each employee is expected to: Demonstrate Alignment with SS&E’s Core Values and Mission, Collaborate with Internal/External Family Members and Demonstrate Ongoing Development.
Responsibilities:
  • Manage multiple staff issues in a fast-paced organization and effectively prioritize issues based on severity.
  • Setup, configure, solve, analyze, and all enterprise-wide software.
  • Manage, identify, learn, and maintain life cycle of all SSE technology software applications.
  • Collaborate with other IT Team members to maintain standards and functionality.
  • Work closely with all teams across our organization to ensure overall Software Applications strategies are well communicated and documented.
  • Monitor, create, manage, and maintain documentation for all SSE IT Applications
  • Monitor and advise on Microsoft 365 Ecosystem including Cloud and SharePoint Sites
Qualifications:
  • Strong teamwork aptitude required.
  • Previous Experience support Windows and Mac Environment
  • Strong professional communication skills including written and verbal the ability to work independently and coordinate multiple tasks.
  • Identify and resolve problems quickly and efficiently
  • Strong knowledge in Microsoft Ecosystem (Azure, Office 365, Active Directory).
  • Strong customer service skills required.
  • Microsoft SCCM or JAMF Administration (Plus)
  • Highly flexible and adaptable attitude, strong sense of urgency and responsiveness required.
  • Strong problem solving and analytical skills.
  • Strong knowledge of Azure
  • Strong knowledge of SharePoint 365
  • Microsoft Certifications (Plus)
  • Ability to work in a multi-task high-stress environment.
  • Understanding of relational database (SQL), web technologies, and API development
  • Associates degree in IT Field and/or related field 5+ years of experience or relevant. (Experience can be substituted for education).
EEO Statement:
*SS&E is an Equal Opportunity Employer*

Nothing contained in this job description is intended to be a contract of employment, nor does any information contained herein represent a guarantee of employment for a specific duration. Your employment with SS&E is “at will”, which means that either you or SS&E may terminate the relationship at any time.

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.