Technical Development Program Manager

We are seeking a dynamic Technical Development Program Manager with a strong background in engineering, computer science, data science, or a related technical field, along with proven program management experience. This individual will play a critical role in our technical Centers of Excellence, driving strategic initiatives for our technical employees. The successful candidate will possess a deep understanding of the unique learning needs of technical professionals and will collaborate closely with technical leaders and stakeholders to create, implement, and enhance technical training and development programs.

Responsibilities:

• Program Design and Development: Utilize your technical background to assist the Technical Center of Excellence in designing, developing, and refining cutting-edge technical training programs. Ensure these programs align with the current and future needs of the organization and industry trends.
• Promotion of Learning Culture: Foster a culture of continuous learning within our technical teams, encouraging knowledge sharing, upskilling, and professional development.
• Implementation: Manage the roll-out of technical learning initiatives, coordinating with internal stakeholders, facilitators, and learners to ensure seamless delivery.
• Evaluation and Reporting: Measure the effectiveness of learning programs using a range of metrics. Regularly report to senior leadership on program outcomes, learner feedback, and recommendations for improvement.
• Vendor Management: Identify, evaluate, and manage relationships with external training providers as needed. Ensure all vendors meet our high standards for quality and relevance to our learning objectives.
• Program Management: Manage the portfolio of technical learning programs, ensuring that all initiatives are delivered on time, within scope, and within budget.
• Needs Assessment: Conduct learning needs assessments within our technical teams. Collaborate with technical leaders to understand existing competencies and identify areas for further development to inform the program strategy.

Example Deliverables:

• Well-managed relationships with high-quality external training vendors, ensuring a variety of learning resources for our technical teams.
• A strong culture of continuous learning within our technical teams, evidenced by increased engagement in learning programs, effective knowledge sharing, and active participation in professional development activities.
• A strategic development roadmap for technical initiatives, including clearly defined objectives, timelines, and success metrics.
• Regular reports showcasing the outcomes of learning initiatives, with learner feedback and actionable insights for continuous improvement.
• A suite of top-notch technical training programs that cater to the needs of our technical teams and reflect industry trends and advancements.

Minimum Qualifications

Bachelor's degree in Engineering, Computer Science, Data Science, or a related technical field with at least 5-7 years of relevant experience. Advanced degree or certification in Education, Human Resources, or related field is preferred. Advanced problem-solving skills and ability to work in a fast-paced environment. Proven experience in program management within a technical environment, ideally in areas such as software development, data science, cloud computing, cybersecurity, AI, and machine learning. Solid understanding of learning and development principles, specifically applied in a technical context.

Domicile Information:

This position can be domiciled anywhere in the United States.

The ability to work remotely within the United States may be available based on business need.

Application Criteria:

Upload current copy of Resume (Microsoft Word or PDF format only) and answer job screening questionnaire by 5 pm Central Time on Wednesday, July 12th, 2023.

Additional InformationColorado, Nevada, Connecticut, New York, California, Rhode Island and Washington Residents Only - Compensation: Monthly Salary: $9,747.00 - $15,229.00. This compensation range is provided as a reasonable estimate of the current starting salary range for this role. Factors that may be used to determine your actual salary may include but are not limited to your specific skills, your work location, how many years of experience you have, and comparison to other employees already in this role.

Born out of FedEx, a pioneer that ships nearly 20 million packages a day and manages endless threads of information, FedEx Dataworks is an organization rooted in connecting the physical and digital sides of our network to meet today's needs and address tomorrow's challenges.

We are creating opportunities for FedEx, our customers, and the world at large by:

• Building and iterating on solutions that generate value;
• Removing barriers between data sets to create new avenues of insight;
• Exploring and harnessing data to define and solve true problems;
• Acting as a change agent to advance curiosity and performance.

At FedEx Dataworks, we are making supply chains work smarter for everyone.

Employee Benefits: medical, dental, and vision insurance; paid Life and AD&D insurance; tuition reimbursement; paid sick leave; paid parental leave, paid vacation, paid military leave, and additional paid time off; geographic pay ranges; 401k with Company match and incentive bonus potential; sales Incentive compensation for selling roles.

Dataworks does not discriminate against qualified individuals with disabilities in regard to job application procedures, hiring, and other terms and conditions of employment. Further, Dataworks is prepared to make reasonable accommodations for the known physical or mental limitations of an otherwise qualified applicant or employee to enable the applicant or employee to be considered for the desired position, to perform the essential functions of the position in question, or to enjoy equal benefits and privileges of employment as are enjoyed by other similarly situated employees without disabilities, unless the accommodation will impose an undue hardship. If a reasonable accommodation is needed, please contact [email protected].