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Team Lead, Account Management - Tech/Telco & Health Wellness
Company | Spotify |
Address | New York, NY, United States |
Employment type | FULL_TIME |
Salary | |
Category | Musicians |
Expires | 2023-05-24 |
Posted at | 1 year ago |
Sell what you love. For us and millions of users across the globe, that’s Spotify. Join the Sales team and you’ll build the relationships that help grow our business in existing markets and beyond. We don’t just sell creative solutions to our clients and partners, we help to shape them; using our expert knowledge of ad products, sales channels and the industry to impact the way the world experiences music and podcasts.
- Review and approve administrative tasks for each individual on your team.
- Identify needs and lead training for the AM team inclusive of role-specific, soft-skills, procedural and developmental curriculum.
- Provide bi-annual development talks to your team.
- You will be a guide on all responsibilities, processes and tools of the Account Management role and a demonstrated leader of the AM teams aligned to these verticals.
- Lead the completion of AM team recurring tasks including pipeline hygiene, campaign pacing, production tracking, measurement outcomes and client billing.
- Partner and deeply collaborate with Sales Leadership on key accounts needs, account planning exercises, QBRs, etc, and act as an operational point of contact and escalation resource for clients and internal teams.
- In close collaboration with the Sales Directors of these two verticals, you will build strategy and drive execution via outstanding customer service for some of the world’s top brands and agencies.
- Provide team mentorship and coaching while delivering tailored solutions to client requests.
- You will work with and report directly to the Director, North America Vertical Account Management to collaborate, strategize, shape, develop and evolve the Tech/Telco & Health Wellness Account Management team to continually meet and exceed the needs and expectations of our partners.
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- You will directly lead a team of Account Managers to support and drive revenue.
- Assess and lead the interviewing, hiring and onboarding of talent.
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- You are highly motivated, entrepreneurial, upbeat, and willing to thrive in a high growth, fast-paced organization.
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- You have experience working within CRMs, OMSs, ad servers and other digital media tech systems and platforms, and are experienced in tools like excel and PowerPoint.
- You have a Bachelor’s degree, preferably in Sales, Advertising, Marketing, or Business.
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