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Sr. Manager, Engagement And Inclusion
Company | OpenTable |
Address | United States |
Employment type | FULL_TIME |
Salary | |
Category | Restaurants,Technology, Information and Internet,Hospitality |
Expires | 2023-08-27 |
Posted at | 9 months ago |
With millions of diners, tens of thousands of restaurants, and 23+ years of experience, OpenTable, part of Booking Holdings, Inc. (NASDAQ: BKNG), is an industry leader with a unique insight into the world of hospitality. We champion restaurants, bars, wineries, and other venues around the world, helping them attract guests, manage capacity, improve operations and increase revenue.
- Drive employment brand strategy to boost brand recognition that differentiates both brands from their competitors and increases talent attraction
- Partner with internal collaborators to embed inclusion across all people practices
- Support annual Have Your Say Survey and pulses, action planning, implementation, monitoring and reporting
- Build external ‘best place to work’ recognition program to boost brand recognition that differentiates OK from competitors and increases talent attraction and employee brand pride
- Partner with P&C and Internal Communications to Implement BHI-led CSR initiatives across the organization
- Evolve volunteerism program to improve connection between employees and the OpenTable and KAYAK missions, and grow external brand recognition (e.g. Do Good and volunteer time off)
- Collaborate across P&C and with business partners to identify needs to build, manage, and facilitate scalable initiatives that maintain high engagement, increase sense of belonging, and improve ease of collaboration
- Act as consultant to the business for internal and external D&I messaging (eg Internal Communications, Marketing, People & Culture, etc.)
- Implement an HR communication approach that supports the engagement strategy, creates an HR communications brand, and delivers communications and assets for the CPO and the broader People & Culture Team
- Develop and manage programs and forums to strengthen D&I proficiency across the teams and at all levels
- Manage ERG budgets and facilitate annual planning process; develop and enhance metrics that measure ERG impact
- Serve as a trusted advisor and coach for the ERG leaders (incl. co-chairs and executive sponsors) and members
- Partner with Talent Acquisition to create and implement recruiting and hiring strategies to attract employees from a diverse set of backgrounds
- Lead ERG program, ensuring a self-sustaining model with capability to support the BHI and OK D&I strategy and objectives
- Research, develop, recommend, and implement creative, custom strategies to foster and reinforce OpenTable’s and KAYAK’s diversity and inclusion goals
- Maintain knowledge of diversity-related issues, legislation, and standard processes
- Ability to lead and grow/develop volunteer employees, along with influence and connect with executive leaders
- Project management skills and proficiency with Google apps and Microsoft
- 5+ years experience across all mediums of employee experience, including employee engagement, diversity and inclusion, internal and external communications/public relations, and community engagement
- In-person and virtual event management experience
- Passion for people and culture - desire to create a world-class experience
- Strong interpersonal skills; fun, professional, proactive, friendly demeanor; desire to assist others and face challenges head on
- Strong organizational skills with great attention to detail
- Company-wide weeks off each year - the whole team fully recharges (and returns without a pile-up of work!)
- Health, dental & vision plans
- Focus on mental health and well-being
- Work from (almost) anywhere
- Focus on career growth, with access to thousands of on-demand e-learnings
- Company paid therapy sessions through SpringHealth & paid subscription to HeadSpace
- Paid volunteer time
- Generous paid parental leave
- Enriched learning and development opportunities along with leadership development
- Generous paid vacation + time off for your birthday
- 401k with company match
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