Senior Manager Of Diversity, Equity, And Inclusion Operations

Purpose of the Position

The Senior Manager, Diversity, Equity, and Inclusion Operations (“DEI”) collaborates with key stakeholders across UMA Education to develop, implement, and monitor strategies that improve team member experience through innovative programs that help attract, identify, recognize, and retain top talent. Such programs will include developing and supporting new hire onboarding, creating and deploying team member professional development opportunities, leveraging talent metrics for proactive recommendations of inclusive management techniques in furtherance of team member success; as well as communicating DEI program opportunities throughout the organization. This role reports to the Director, Diversity, Equity, and Inclusion (DEI).

UMA is a nonprofit healthcare educational institution with a national presence. Headquartered in Tampa, Florida and founded in 1994, UMA offers content-rich, interactive online programs as well as hands-on training at our Clearwater, Florida campus.

• Long Term Disability (UMA paid)
• Paid Time Off – 15 days accrued in year 1, 9 holidays, and 1 day of Volunteering Time Off
• Supplemental Insurance such as Critical Illness, Accident, and Hospital (Team Member Paid)
• Short Term Disability (Team Member paid)
• Employee Assistance Program – EAP (UMA paid)
• 401k (eligible upon completion of 90 days of employment and must be at least 21 years of age)
• FSA/HSA (Depending on Medical Plan chosen)
• Pet Insurance
• Anticipated starting salary of $85,000; pay rate negotiable based on experience and qualifications.
• Medical (including prescription), Dental, Vision (UMA subsidized)
• Additional Voluntary Life Insurance (Team Member paid)
• Identity Theft Protection
• $50,000 Life Insurance (UMA paid)

Key Responsibilities

Functional

• Leverage diverse and advanced tools of information delivery in support of achieving program objectives, including liaising with UMA resources to ensure successful implementation and functionality
• Partner with the Director, Diversity, Equity and Inclusion to design, deliver, and project manage programs and initiatives that inspire, engage, grow, and ultimately retain top talent in furtherance of the DEI Strategic Plan and UMA’ Education’s people strategy
• Participate in other projects that create synergies within the larger UMA Education structure
• Document processes and standard operating procedures (e.g., training manuals, etc.) to then analyze the effectiveness of efforts
• Consult cross-functionally and across departments to begin building team member development roadmaps
• Conduct analysis of programs designed to encourage team member success and/or engagement within a portfolio and build scale plans
• Support DEI Council initiatives by lending expertise and leading efforts that drive team members success and increase retention of diverse talent
• Oversee and coordinate existing and future UMA Employee Resource Groups
• Lead cross-functional working groups to center equity principles in team member development initiatives and performance management systems

Team Member Leadership

• Ensure that UMA Education values are being demonstrated
• Build a strong culture of accountability and high performance

Support Institutional Initiatives

• Lead with courage in support of change initiatives that impact the organization
• Engage in institution-wide activities and initiatives as appropriate
• Manage and coordinate efforts between departments within UMA
• Keep current on institutional goals, priorities, objectives, and progress
• Coordinate efforts in support of UMA Education’s five-year strategic plan, with a focus on peoplegoals

Compliance

• Demonstrate knowledge of, and carefully follow, all applicable federal and state compliance requirements and regulations including those prescribed by the U.S. Department of Education, accrediting agencies, CIE, and internal UMA policies and procedures
• Effectively communicate compliance requirements to students and other staff as appropriate and quickly escalates any compliance concerns to the UMA Compliance department

Work Experience, Skills & Abilities

Minimum Requirements

• Ability to develop and implement strategic planning regarding diversity, equity and inclusion best practices
• Bachelor’s degree/or equivalent experience
• Minimum 5 years’ experience in training and development (or other human resources function) which includes instructional design experience, proven proficiency with adult learning models, and experience in facilitation of professional training and development programs
• Highly motivated and history of producing consistently high-end results
• Minimum of 2 years’ experience communicating, implementing and managing DEI principles
• Ability to exercise judgment and diplomacy in working with diverse groups to address complex and often sensitive issues
• Proficient in MS Office (Teams, Word, Excel, PowerPoint)
• Ability to professionally communicate in verbal and written English
• Ability to work independently, conducting research and identifying solutions to problems
• Able to appropriately prioritize and organize to complete all job responsibilities in a timely manner
• Ability to establish and effectively implement initiatives within a mid to large-sized organization

Preferred Requirements

• Relevant training and/or DEI certifications (e.g. Certified Diversity Professional, SHRM-CP)

Working Environment

• Flexibility to work evenings and weekends as needed
• Ability to work full-remote, on-site, or a hybrid attendance model
• Up to 10% of travel required between locations - Valid Driver’s License required

OUR VALUES

Our institutional values are shaped and validated by our team members. They describe how we strive to operate and are the standards of behavior we look to embody.

ACT WITH INTEGRITY

We operate honestly and ethically in an industry-compliant fashion. We are fair and trustworthy in our interactions with all we serve. Our team members, at all levels, lead by example and strive to do the right thing for our students and for each other. We are disciplined professionals who strive to be straightforward and dependable.

CHAMPION STUDENT OUTCOMES

We live by a strong commitment to our students and are passionate about preparing them for meaningful careers. We are deeply dedicated to ensuring students’ educational and career success. We excel at building our students’ confidence and empowering them to reach their full potential.

COMMIT TO TEAM MEMBER SUCCESS

We are committed to our team members’ success and to each other’s success. We strive to create an environment that attracts and retains the best talent while offering continuous learning, professional development and career growth opportunities. We recognize and reward our team members for their contributions to the organization and to our students.

PURSUE RESULTS WITH PURPOSE

We pursue results with a sense of urgency and purpose. We take responsibility for achieving ambitious, measurable results and hold each other accountable. We think strategically and critically, greet new ideas and challenges openly, and look for innovative solutions to challenges.

HAVE FUN. BUILD ENERGY

Enjoying what we do is central to achieving our goals. Building energy, having fun, being optimistic and creating a positive working environment are all critical to our success and that of our students. We strive to be inspired and to inspire others. We consistently show appreciation and celebrate our successes, both large and small.

WORK AS ONE

We believe that diverse, inclusive teams produce breakthrough results. We strive to build and maintain positive relationships with colleagues from all types of backgrounds by showing respect and humility when interacting with each other and resolving conflicts in a constructive manner. By working together, we win together - as one - ensuring that the goals of the company are the focal point of our efforts.

Acknowledgement

This job description is intended to be an accurate reflection of the current position. It may not include every job responsibility. Job duties may fluctuate based on needs of the business. UMA reserves the right to revise the job or require that additional or different tasks be performed.

I have read and understand all the responsibilities and accountabilities in my job description. This job description is a tool used by me and management to help assess, evaluate and provide guidelines and expectations for the position named herein. I understand that it is not a contract and it does not constitute any guarantee of future employment.

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