Senior Program Manager - Hiring Experience

Who We Are

Samsara (NYSE: IOT) is the pioneer of the Connected Operations™ Cloud, which is a platform that enables organizations that depend on physical operations to harness Internet of Things (IoT) data to develop actionable insights and improve their operations. At Samsara, we are helping improve the safety, efficiency and sustainability of the physical operations that power our global economy. Representing more than 40% of global GDP, these industries are the infrastructure of our planet, including agriculture, construction, field services, transportation, and manufacturing — and we are excited to help digitally transform their operations at scale.

Working at Samsara means you’ll help define the future of physical operations and be on a team that’s shaping an exciting array of product solutions, including Video-Based Safety, Vehicle Telematics, Apps and Driver Workflows, Equipment Monitoring, and Site Visibility. As part of a recently public company, you’ll have the autonomy and support to make an impact as we build for the long term.

Recent awards we’ve won include:

Great Place To Work Certified™ 2023

Best Place to Work by Built In 2023

Financial Times The Americas’ Fastest Growing Companies 2023

Deloitte Fast 500 Companies

IoT Analytics Company of the Year in 2022’s IoT Breakthrough Winners

We see a profound opportunity for data to improve the safety, efficiency, and sustainability of operations, and hope you consider joining us on this exciting journey.

About the role:

The Senior Recruiting Program Manager, Hiring Experience is an important role on the Global Recruiting Operations & Programs team at Samsara. They will develop, optimize, and scale hiring experience solutions in close partnership with the recruiting team and stakeholders across the business. This program focuses on designing the end-to-end hiring experience, creating standard hiring practices, managing a robust interview training, building strategic listening posts, and creating a best-in-class candidate experience.

You will be successful in this role if you are able to navigate ambiguity and adapt to changing needs, resourceful and not afraid to roll up your sleeves to get things done, savvy with tools and systems, and are humble and like to win as a team.

In this role, you will:

• Map and monitor the candidate experience; identifying moments of impact for a candidate
• Drive global programs at scale:
• Proficiency in designing experiences for a customer or candidate
• Experience with an LMS, LXP, or a content creation tool and other related platforms
• Build strong relationships with recruiting and hiring managers to regularly gather feedback from across the organization
• Partner with Recruiting management, Recruiting Ops & Programs, Business Operations, and the People team to develop, implement, and maintain programs
• Prioritizing workload and managing multiple large projects simultaneously
• Regularly report on project progress and program metrics
• Operate the candidate experience program:
• Bachelor's degree or equivalent work experience
• Strategic thinking; building and driving a short and long term plan
• Experience with data visualization tools such as Tableau
• Systems thinking; translating business needs into solutions that leverage and maximize our resources (people, processes, technologies, budget)
• Manage large-scale, organization-wide projects aligned to our company goals through effective planning, development, launch, stabilization, and close
• Identify, design, and drive candidate experience initiatives and process improvements
• Track, evaluate, and report on hiring manager and candidate feedback from listening posts to draw insights and make improvements
• 3+ years of experience in recruiting or people operations
• Design and implement the Samsara candidate journey
• Experience with Google Suite
• 8+ years of experience in program and project management with recent experience running large-scale programs
• 3+ years experience driving change and influencing behavior through data and storytelling with both senior executives and team members
• Champion, role model, and embed Samsara’s cultural principles (Focus on Customer Success, Build for the Long Term, Adopt a Growth Mindset, Be Inclusive, Win as a Team) as we scale globally and across new offices
• Partner with the Senior DEI Recruiting PM to reduce bias in our hiring process and implement fair and inclusive solutions
• Create and manage relevant training paths, certifications, and programs to ensure managers and interviewers are able to interview and hire effectively
• Spearhead the recruiting listening program:
• Communicating and consulting with internal teams and cross-functional partners across geographies and cultures to influence change
• Define, develop, and implement innovative, scalable solutions to both improve the recruiting experience and yield quality hires (structured interviews, pre-briefs, debriefs)
• Working with recruiting technologies such as an ATS or CRM
• Demonstrated competencies
• Manage the hiring manager & interviewer experience program:
• Generating data insights using tools such as Google Sheets or Microsoft Excel
• Define, develop, and implement a listening program to inform experience design