Senior Manager, Scs Solution Development

Position Summary

The Senior Manager, Solution Design is responsible for managing the design, development and presentation of Customer-facing 4PL, LLP and managed service solutions across the Yusen Logistics Supply Chain Solutions service portfolio including Origin/Destination Management, Domestic Transportation, and Container Management for the Retail, Automotive, and Healthcare Industrial Verticals.

The primary focus areas of the role include

• Coordinating across Yusen to incorporate Customer requirements into workable operational, technical and commercially sound solutions leveraging People, Process and Technology elements
• Working with potential and existing Americas and global Customers to understand financial, operational and technical requirements of requests
• Design and develop value-based responses and/or proposals for Customer presentation, including Value Assessments, qualified Business Cases and overall Return on Investment

Essential Duties & Responsibilities;

• Ensure internal management process adherence (CRM, Quality, Compliance, Commercial approvals) for all opportunities managed
• Provide regular project updates to senior management stakeholders (project status, effort, timeline, deliverables, financial forecasts)
• Lead Yusen business opportunity responses to Customer requests (RFI, RFQ, RFP and internal engagements)
• Collaborate across the Yusen organization (e.g., Operations, Legal, Quality Management, IT) to create and/or assemble Customer proposals in response to formal market requests (RFI, RFQ, RFQ)
• Quantify the potential value of a proposed solution through a projected business case
• Actively coordinate and align Solution Development activity with Business Development and Key Account teams for critical Customer engagements
• Present Solution Proposals to Customers
• Engage with Solution Engineering resources to evaluate Customer-provided data in support of opportunity and business case development
• Facilitate Customer workshops as part of Solution Development cycle when appropriate to create a positive working relationship, further collective understanding of requirements, deliverables, and anticipated outcomes
• Act as the primary point of contact for assigned Customers during the Solution Development phase of engagement,

Education & Experience

• Basic understanding of Supply Chain software applications (TMS, WMS, Visibility, Analytics)
• Bachelor’s degree in Marketing, Communications, Business Administration, Supply Chain Management or related area; MBA a plus
• General familiarity with Six Sigma, Kaizen or other similar principles
• Minimum 5 years experience supporting new business proposals in a Supply Chain related field (logistics, transportation, warehousing, distribution)
• Proficiency with office applications (PowerPoint, Word, Excel)
• General familiarity with project management principles
• Supply certifications a plus (CSCMP, APICS, SCOR, PMI, etc)

Essential Job Functions

• Comfortable communicating with senior audiences (internal and customer-based)
• Strong communication and group facilitation skills
• High proficiency with PowerPoint
• High level of creativity and ability to communicate ideas and concepts effectively to multiple levels
• Virtual team leadership (project-based teams)
• Expert level command of English language (spoken and written); familiarity with Japanese language a plus
• Highly organized, and a self-starter
• Travel domestically and internationally as required (15%-20% estimated)
• Comply with all Company policies and procedures